Improving patient flow at an outpatient clinic: Study of sources of variability and improvement factors

Health Care Management Science

Volumn 12, Issue 3, 2009, Pages 325-340

  Chand, Suresh ^a   Moskowitz, Herbert ^a   Norris, John B ^a   Shade, Steve ^a   Willis, Deanna R ^b  

^a PURDUE UNIVERSITY   (United States)

^b INDIANA UNIVERSITY   (United States)

Author keywords

Healthcare; Patient flows; Simulation; Variability

Indexed keywords

ARTICLE; COMPUTER SIMULATION; HEALTH CARE QUALITY; HOSPITAL ADMISSION; HUMAN; NONBIOLOGICAL MODEL; ORGANIZATION AND MANAGEMENT; OUTPATIENT DEPARTMENT; SYSTEM ANALYSIS; TASK PERFORMANCE; WORKLOAD;

AMBULATORY CARE FACILITIES; COMPUTER SIMULATION; EFFICIENCY, ORGANIZATIONAL; HUMANS; MODELS, ORGANIZATIONAL; OPERATIONS RESEARCH; PROCESS ASSESSMENT (HEALTH CARE); TIME AND MOTION STUDIES; WAITING LISTS; WORKLOAD;

EID: 70349318446     PISSN: 13869620     EISSN: None     Source Type: Journal    
DOI: 10.1007/s10729-008-9094-3     Document Type: Article

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