Performance measurement with multiple interrelated variables and threshold target levels: Evidence from retail firms in the US

European Journal of Operational Research

Volumn 250, Issue 1, 2016, Pages 262-272

  Zervopoulos, Panagiotis D ^a   Brisimi, Theodora S ^b   Emrouznejad, Ali ^c   Cheng, Gang ^d  

^a Bursa Orhangazi University   (Turkey)

^b Boston University   (United States)

^c ASTON UNIVERSITY   (United Kingdom)

^d PEKING UNIVERSITY   (China)

Author keywords

Balanced Scorecard; Data envelopment analysis; OR in service industries; Performance management

Indexed keywords

DATA ENVELOPMENT ANALYSIS; DECISION MAKING;

BALANCED SCORECARDS; COMPARATIVE ANALYSIS; INVERSE RELATIONSHIP; OR IN SERVICE INDUSTRIES; PERFORMANCE ASSESSMENT; PERFORMANCE MANAGEMENT; PERFORMANCE MEASUREMENTS; PRODUCTION FRONTIER;

INVERSE PROBLEMS;

EID: 84948807238     PISSN: 03772217     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ejor.2015.08.055     Document Type: Article

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