Building Governance Capability in Online Social Production: Insights from Wikipedia

Organization Studies

Volumn 36, Issue 12, 2015, Pages 1649-1673

  Aaltonen, Aleksi ^a   Lanzara, Giovan Francesco ^b  

^a UNIVERSITY OF WARWICK   (United Kingdom)

^b UNIVERSITY OF BOLOGNA   (Italy)

Author keywords

capability; governance; knowledge based view; social production; Wikipedia

Indexed keywords

EID: 84946906651     PISSN: 01708406     EISSN: 17413044     Source Type: Journal    
DOI: 10.1177/0170840615584459     Document Type: Article

References (79)

1. A.AaltonenJ.Kallinikos (2013). Coordination and learning in Wikipedia: Revisiting the dynamics of exploitation and exploration. Research in the Sociology of Organizations, 37, 161–192.
2. A.AaltonenG.F.Lanzara (2011). Governing complex social production in the internet: the emergence of a collective capability in Wikipedia. Paper presented at the Symposium ‘A Decade in Internet Time’, University of Oxford, 21–24 September.
3. P.Abell (2004). Narrative explanation: An alternative to variable-centered explanation?Annual Review of Sociology, 30, 287–310.
4. P.AbellT.FelinN.J.Foss (2008). Building micro-foundations for the routines, capabilities, and performance links. Managerial and Decision Economics, 29, 489–502.
5. N.ArgyresT.FelinN.FossT.Zenger (2012). Organizational economics of capability and heterogeneity. Organization Science, 23, 1213–1226.
6. C.Y.Baldwin (2007). Where do transactions come from? Modularity, transactions, and the boundaries of firms. Industrial and Corporate Change, 17(1), 155–195.
7. Y.Benkler (2006). The wealth of networks. New Haven, NJ: Yale University Press.
8. M.Bevir (2013). A theory of governance. Berkeley: University of California Press.
9. R.H.Coase (1937). The nature of the firm. Economica (New Series), 4(16), 368–405.
10. T.CornfordM.ShaikhC.Ciborra (2010). Hierarchy, laboratory and collective: Unveiling Linux as innovation, machination and constitution. Journal of the Association of Information Systems, 11, 809–837.
11. K.CrowstonJ.Howison (2005). Hierarchy and centralization in free and open source software team communications. Knowledge, Technology and Policy, 18(4), 65–85.
12. B.DemilX.Lecocq (2006). Neither market nor hierarchy nor network: The emergence of bazaar governance. Organization Studies, 27, 1447–1466.
13. G.DosiM.FailloL.Marengo (2008). Organizational capabilities, patterns of knowledge accumulation and governance structures in business firms: An introduction. Organization Studies, 29, 1165–1185.
14. A.C.EdmondsonS.E.McManus (2007). Methodological fit in management field research. Academy of Management Review, 32, 1155–1179.
15. S.FarajS.L.JarvenpaaA.Majchrzak (2011). Knowledge collaboration in online communities. Organization Science, 22, 1224–1239.
16. B.Fitzgerald (2006). The transformation of open source software. MIS Quarterly, 30, 587–598.
17. A.ForteV.LarcoA.Bruckman (2009). Decentralization in Wikipedia governance. Journal of Management Information Systems, 26, 49–72.
18. N.J.Foss (2007). The emerging knowledge governance approach. Organization, 14, 39–52.
19. N.J.FossK.HustedS.Michailova (2010). Governing knowledge sharing in organizations: Levels of analysis, governance mechanisms, and research directions. Journal of Management Studies, 47, 455–482.
20. J.Giles (2005). Internet encyclopaedias go head to head. Nature, 438, 900–901.
21. A.Grandori (1997). Governance structures, coordination mechanisms and cognitive models. Journal of Management and Governance, 1, 29–42.
22. A.Grandori (2001). Neither hierarchy nor identity: Knowledge governance mechanisms and the theory of the firm. Journal of Management and Governance, 5, 381–399.
23. A.Grandori (2009). Polyarchic governance and the growth of knowledge. In N.J.FossS.Michailova (Eds.), Knowledge governance: Process and perspectives (pp. 81–107). Oxford: Oxford University Press.
24. A.Grandori (2013). Epistemic economics and organization: Forms of rationality and governance for a wiser economy. London: Routledge.
25. R.M.Grant (1996a). Prospering in dynamically-competitive environments: Organizational capability as knowledge integration. Organization Science, 7, 375–387.
26. R.M.Grant (1996b). Toward a knowledge-based theory of the firm. Strategic Management Journal, 17(Winter Special Issue), 109–122.
27. A.HalfakerR.S.GeigerJ.T.MorganJ.Riedl (2012). The rise and decline of an open collaboration system: How Wikipedia’s reaction to popularity Is causing its decline. American Behavioral Scientist, 57, 664–688.
28. C.HelfatS.FinkelsteinW.MitchellM.PeterafH.SingD.TeeceS.Winter (2007). Dynamic capabilities: Understanding strategic change in organizations. Malden, MA: Blackwell Publishing.
29. T.Hernes (2008). Understanding organization as process: Theory for a tangled world. New York: Routledge.
30. G.P.HuberA.Van de Ven (Eds.) (1995). Longitudinal field research methods: Studying processes of organizational change. Thousand Oaks, CA: SAGE Publications.
31. M.G.Jacobides (2006). The architecture and design of organizational capabilities. Industrial and Corporate Change, 15(1), 151–171.
32. M.G.JacobidesS.G.Winter (2012). Capabilities: Structure, agency, and evolution. Organization Science, 23, 1365–1381.
33. E.JoyceJ.C.PikeB.S.Butler (2013). Rules and roles vs. consensus: Self-governed deliberative mass collaboration bureaucracies. American Behavioral Scientist, 57, 576–594.
34. J.Kallinikos (2011). Governance through technology. Basingstoke, UK: Palgrave Macmillan.
35. J.R.Kimberly (1976). Issues in the design of longitudinal organizational research. Sociological Methods and Research, 4, 321–348.
36. A.KitturE.ChiB.A.PendletonB.SuhT.Mytkowicz (2007). Power of the few vs. wisdom of the crowd: Wikipedia and the rise of the bourgeoisie. Paper presented at the Alt.CHI 2007, San Jose, CA.
37. B.KogutU.Zander (1992). Knowledge of the firm, combinative capabilities, and the replication of technology. Organization Science, 3, 383–397.
38. B.KogutU.Zander (1996). What firms do? Coordination, identity and learning. Organization Science, 7, 502–518.
39. J.Kooiman (2003). Governing as governance. London: SAGE Publications.
40. R.N.LangloisN.J.Foss (1999). Capabilities and governance: The rebirth of production in the theory of economic organization. Kyklos, 52, 201–218.
41. G.F.LanzaraM.Morner (2005). Artifacts rule! How organizing happens in open source software projects. In B.CzarniawskaT.Hernes (Eds.), Actor-network theory and organizing. Copenhagen, Denmark: Liber and Copenhagen Business School Press.
42. G.K.LeeR.E.Cole (2003). From a firm-based to a community-based model of knowledge creation: The case of the Linux kernel development. Organization Science, 14, 633–649.
43. L.Lessig (2006). Code: And other laws of cyberspace, version 2.0. New York: Basic Books.
44. V.I.Levenshtein (1966). Binary codes capable of correcting deletions, insertions, and reversals. Cybernetics and Control Theory, 10, 707–710.
45. A.Madhok (1996). The organization of economic activity: Transaction costs, firm capabilities, and the nature of governance. Organization Science, 7, 577–590.
46. J.G.MarchH.A.Simon (1958). Organizations. New York: John Wiley & Sons.
47. S.MichailovaN.J.Foss (2009). Knowledge governance: Themes and questions. In N.J.FossS.Michailova (Eds.), Knowledge governance: Perspectives, processes and problems. Oxford, UK: Oxford University Press.
48. D.MillerP.H.Friesen (1982). The longitudinal analysis of organizations: A methodological perspective. Management Science, 28, 1013–1034.
49. G.Navarro (2001). A guided tour to approximate string matching. ACM Computing Surveys, 33(1), 31–88.
50. R.R.NelsonS.G.Winter (1982). An evolutionary theory of economic change. Cambridge, MA: Belknap Press of Harvard University Press.
51. J.A.NickersonT.R.Zenger (2004). A knowledge-based theory of the firm: The problem-solving perspective. Organization Science, 15, 617–632.
52. S.NiedererJ.van Dick (2010). Wisdom of the crowd or technicity of content? Wikipedia as a sociotechnical system. New Media and Society, 12, 1368–1387.
53. D.North (1990). Institutions, institutional change and economic performance. Cambridge, UK: Cambridge University Press.
54. S.O’MahonyF.Ferraro (2007). The emergence of governance in an open source community. Academy of Management Journal, 50, 1079–1106.
55. F.Ortega (2009). Wikipedia: A quantitative analysis. PhD thesis. Universidad Rey Juan Carlos, Madrid, Spain.
56. E.Ostrom (1990). Governing the commons. Cambridge, UK: Cambridge University Press.
57. B.T.Pentland (1999). Building process theory with narrative: From description to explanation. Academy of Management Review, 24, 711–724.
58. B.T.PentlandM.S.Feldman (2005). Organizational routines as units of analysis. Institutional and Corporate Change, 14, 793–815.
59. A.M.Pettigrew (1990). Longitudinal field research on change: theory and practice. Organization Science, 1, 267–292.
60. D.A.Polkinghorne (1988). Narrative knowing and the human sciences. Albany: Albany State of New York Press.
61. R.PriedhorskyJ.ChenS.K.Lam (2007). Creating, destroying, and restoring value in Wikipedia. In Proceedings of the 2007 International ACM Conference on Supporting Group Work (pp. 259–268). New York, NY: ACM.
62. R.A.W.Rhodes (2007) Understanding governance: Ten years on. Organization Studies, 28, 1243–1264.
63. G.SchreyöggJ.Sydow (2010). Organizing for fluidity? Dilemmas of new organizational forms. Organization Science, 21, 1251–1262.
64. S.K.Shah (2006). Motivation, governance, and the viability of hybrid forms of open source software development. Management Science, 52, 1000–1014.
65. C.Shirky (2008). Here comes everybody: The power of organizing without organizations. New York: Penguin.
66. C.Shirky (2010). Cognitive surplus: Creativity and generosity in a connected age. London: Penguin Books.
67. G.Stoker (1998). Governance as theory: Five propositions. International Social Science Journal, 50(155), 17–28.
68. D.J.TeeceG.PisanoA.Shuen (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18, 509–533.
69. R.ThomsonL.PlumridgeJ.Holland (2003). Editorial. International Journal of Social Research Methodology, 6, 185–187.
70. V.VenkateshS.A.BrownH.Bala (2013). Bridging the qualitative-quantitative divide: Guidelines for conducting mixed methods research in information systems. MIS Quarterly, 37, 21–54.
71. F.A.von Hayek (1945). The use of knowledge in society. American Economic Review, 35, 519–530.
72. G.von KroghE.von Hippel (2006). The high promise of research on open source software. Management Science, 52, 975–983.
73. R.T.WatsonM.-C.BoudreauM.GreinerD.WynnP.YorkR.Gul (2005). Governance and global communities. Journal of International Management, 11, 125–142.
74. K.E.Weick (1989). Theory construction as disciplined imagination. Academy of Management Review, 14, 516–531.
75. O.E.Williamson (1996). The mechanisms of governance. Oxford, UK: Oxford University Press.
76. O.E.Williamson (2000) The new institutional economics: Taking stock, looking ahead. Journal of Economic Literature, 38, 595–613.
77. S.G.Winter (2003). Understanding dynamic capabilities. Strategic Management Journal, 24, 991–995.
78. R.K.Yin (2014). Case study research: Design and methods (5th edition). Thousand Oaks, CA: SAGE Publications.
79. M.ZolloS.Winter (2002). Deliberate learning and the evolution of dynamic capabilities. Organization Science, 13, 339–351.