Performing Under Uncertainty: Contextualized Engagement in Wildland Firefighting

Journal of Contingencies and Crisis Management

Volumn 23, Issue 2, 2015, Pages 74-83

  Barton, Michelle A ^a   Sutcliffe, Kathleen M ^b   Vogus, Timothy J ^c   DeWitt, Theodore ^d  

^a BOSTON UNIVERSITY   (United States)

^b JOHNS HOPKINS UNIVERSITY   (United States)

^c VANDERBILT UNIVERSITY   (United States)

^d UNIVERSITY OF MICHIGAN   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

FIRE MANAGEMENT; HAZARD ASSESSMENT; HYPOTHESIS TESTING; ORGANIZATIONAL FRAMEWORK; PERFORMANCE ASSESSMENT; PLANNING THEORY; THEORETICAL STUDY; UNCERTAINTY ANALYSIS; WILDFIRE;

EID: 84929132150     PISSN: 09660879     EISSN: 14685973     Source Type: Journal    
DOI: 10.1111/1468-5973.12076     Document Type: Article

References (57)

1. Aiken, L. and West, S. (1991), Multiple regression: Testing and interpreting interactions, Sage, Newbury Park, CA.
2. Baron, R.M. and Misovich, S.J. (1999), 'On the Relationship Between Social and Cognitive Modes of Organization', in Chaiken, S. and Trope, Y. (eds), Dual Process Theories in Social Psychology, The Guilford Press, New York, pp. 586-605.
3. Barton, M.A. and Sutcliffe, K.M. (2009), 'Overcoming Dysfunctional Momentum: Organizational Safety as a Social Achievement', Human Relations, Volume 62, Number 9, pp. 1327-1356.
4. Beck, T.E. and Plowman, D.A. (2009), 'Experiencing Rare and Unusual Events Richly: The Role of Middle Managers in Animating and Guiding Organizational Interpretation', Organization Science, Volume 20, Number 5, pp. 909-924.
5. Bigley, G.A. and Roberts, K.H. (2001), 'The Incident Command System: High-Reliability Organizing for Complex and Volatile Task Environments', Academy of Management Journal. Academy of Management, Volume 44, Number 6, pp. 1281-1300.
6. Blatt, R., Christianson, M.K., Sutcliffe, K.M. and Rosenthal, M.M. (2006), 'A Sensemaking Lens on Reliability', Journal of Organizational Behavior, Volume 27, Number 7, pp. 897-917.
7. Burns, T. and Stalker, G.M. (1961), The Management of Innovation, Tavistock Publications, London.
8. Caza, B.B. and Milton, L.P. (2011), 'Resilience at Work: Building Capability in the Face of Adversity', in Spreitzer, G. and Cameron, K. (eds), The Oxford Handbook of Positive Organizational Scholarship, Oxford University Press, Oxford, pp. 895-908.
9. Chatterjee, S. and Price, B. (1991), Regression Analysis by Example (2nd edn), John Wiley & Sons, New York.
10. Christianson, M.K., Farkas, M.T., Sutcliffe, K.M. and Weick, K.E. (2009), 'Learning Through Rare Events: Significant Interruptions at the Baltimore & Ohio Railroad Museum', Organization Science, Volume 20, Number 5, pp. 846-860.
11. Churchman, C.W. (1968), The Systems Approach, Dell New York, New York.
12. Coutu, D.L. (2002), 'How Resilience Works', Harvard Business Review, Volume 80, Number 5, pp. 46-50.
13. Duhigg, C. (2012), The Power of Habit: Why We Do What We do in Life and Business, Doubleday, Canada.
14. Faraj, S. and Sproull, L. (2000), 'Coordinating Expertise in Software Development Teams', Management Science, Volume 46, Number 12, pp. 1554-1568.
15. Faraj, S. and Xiao, Y. (2006), 'Coordination in Fast Response Organizations', Management Science, Volume 52, Number 8, pp. 1155-1169.
16. Fredrickson, B.L., Tugade, M.M., Waugh, C.E. and Larkin, G.R. (2003), 'What Good are Positive Emotions in Crises? A Prospective Study of Resilience and Emotions Following the Terrorist Attacks on the United States on September 11th, 2001', Journal of Personality and Social Psychology, Volume 84, Number 2, pp. 365-376.
17. Gittell, J.H. (2002), 'Coordinating Mechanisms in Care Provider Groups: Relational Coordination as a Mediator and Input Uncertainty as a Moderator of Performance Effects', Management Science, Volume 48, Number 11, pp. 1408-1426.
18. Glick, W.H., Huber, G.P., Miller, C.C., Doty, D.H. and Sutcliffe, K.M. (1990), 'Studying Changes in Organizational Design and Effectiveness: Retrospective Event Histories and Periodic Assessments', Organization Science, Volume 1, Number 3, pp. 293-312.
19. Goodman, P.S. and Leyden, D.P. (1991), 'Familiarity and Group Productivity', Journal of Applied Psychology, Volume 73, pp. 81-86.
20. Jett, Q.R. and George, J.M. (2003), 'Work Interrupted: A Closer Look at the Role of Interruptions in Organizational Life', Academy of Management Review. Academy of Management, Volume 28, Number 3, pp. 494-507.
21. Kahn, W.A., Barton, M.A. and Fellows, S. (2013), 'Organizational Crises and the Disturbance of Relational Systems', Academy Of Management Review. Academy of Management, Volume 38, Number 3, pp. 377-396.
22. Klein, G., Pliske, R., Crandall, B. and Woods, D.D. (2005), 'Problem Detection', Cognition, Technology and Work, Volume 7, Number 1, pp. 14-28.
23. Klein, K.J., Ziegert, J.C., Knight, A.P. and Xiao, Y. (2006), 'Dynamic Delegation: Shared, Hierarchical, and Deindividualized Leadership in Extreme Action Teams', Administrative Science Quarterly, Volume 51, Number 4, pp. 590-621.
24. Lipshitz, R. and Strauss, O. (1997), 'Coping with Uncertainty: A Naturalistic Decision-Making Analysis', Organizational Behavior and Human Decision Processes, Volume 69, Number 2, pp. 149-163.
25. Locke, E.A., Saari, L.M., Shaw, K.N. and Latham, G.P. (1981), 'Goal Setting and Task Performance: 1969-1980', Psychological Bulletin, Volume 90, Number 1, pp. 125-152.
26. Madsen, P.M., Desai, V.M., Roberts, K.H. and Wong, D. (2006), 'Mitigating Hazards Through Continuing Design: The Birth and Evolution of a Pediatric Intensive Care Unit', Organization Science, Volume 17, Number 2, pp. 239-248.
27. Murphy, P.R. and Jackson, S.E. (1999), 'Managing Work-Role Performance: Challenges for 21st Century Organizations and Employees', in Ilgen, D.R. and Pulakos, E.D. (eds), The Changing Nature of Work Performance, Jossey-Bass, San Francisco, pp. 325-365.
28. Perin, C. (2005), Shouldering Risks: The Culture of Control in the Nuclear Power Industry, Princeton University Press, Princeton, NJ.
29. Perrow, C. (1967), 'A Framework for the Comparative Analysis of Organizations', American Sociological Review, Volume 32, Number 2, pp. 194-208.
30. Powley, E.H. (2009), 'Reclaiming resilience and safety: Resilience activation in the critical period of crisis', Human Relations, Volume 62, Number 9, pp. 1289-1326.
31. Rajah, R. and Arvey, R. (2013), 'Helping Group Members Develop Resilience', in DuBrin, A.J. (ed.), Handbook of Research on Crisis Leadership in Organizations, Edward Elgar Publishing, Incorporated, pp. 149-173.
32. Rerup, C. (2001), ''Houston, We Have a Problem': Anticipation and Improvisation as Sources of Organizational Resilience', Comportamento Organizational E Gestao, Volume 7, Number 1, pp. 21-44.
33. Rerup, C. (2009), 'Attentional Triangulation: Learning from Unexpected Rare Crises', Organization Science, Volume 20, Number 5, pp. 876-893.
34. Roberts, K.H. (1990), 'Some Characteristics of High-Reliability Organizations', Organization Science, Volume 1, pp. 160-177.
35. Roberts, K.H., Madsen, P.M., Desai, V.M. and Van Stralen, D. (2005), 'A Case of the Birth and Death of a High Reliability Healthcare Organization', Quality and Safety in Health Care, Volume 14, pp. 216-220.
36. Roe, E. and Schulman, P.R. (2008), High Reliability Management: Operating on the Edge, Stanford University Press, Palo Alto, CA.
37. Rulke, D.L. and Galaskiewicz, J. (2000), 'Distribution of Knowledge, Group Network Structure, and Group Performance', Management Science, Volume 46, Number 5, pp. 612-625.
38. Schulman, P.R. (2004), 'General Attributes of Safe Organizations', Quality and Safety in Health Care, Volume 13, Number 1, pp. 39-44.
39. Starbuck, W.H. and Farjoun, M. (2005), Organization at the Limit: Lessons from the Columbia Disaster, Blackwell, New York.
40. Sutcliffe, K.L. and Vogus, T. (2003), 'Organizing for Resilience', in Cameron, K., Dutton, J.E. and Quinn, R.E. (eds), Positive Organizational Scholarship, Berrett-Koehler, San Francisco.
41. Sutcliffe, K.M. and Christianson, M.K. (2011), 'Managing the Unexpected', in Cameron, K. and Spreitzer, G. (eds), Handbook of Positive Organizational Scholarship, Oxford University Press, Oxford, UK, pp. 843-855.
42. Sutcliffe, K.M. and Weick, K.E. (2008), 'Information Overload Revisited', in Starbuck, W.H. and Hodgkinson, G. (eds), Handbook of Organizational Decision Making, Oxford University Press, Oxford, UK, pp. 56-75.
43. Thompson, J.D. (1967), Organizations in Action, McGraw Hill, New York.
44. Turner, B. (1976), 'The Organizational and Interorganizational Development of Disasters', Administrative Science Quarterly, Volume 21, Number 3, pp. 378-397.
45. Vaughan, D. (1996), The Challenger Launch Decision, University of Chicago Press, Chicago.
46. Vogus, T.J. and Sutcliffe, K.M. (2007a), 'The Safety Organizing Scale: Development and Validation of a Behavioral Measure of Safety Culture in Hospital Nursing Units', Medical Care, Volume 45, Number 1, pp. 46-54.
47. Vogus, T.J. and Sutcliffe, K.M. (2007b), 'The Impact of Safety Organizing, Trusted Leadership, and Care Pathways on Reported Medication Errors in Hospital Nursing Units', Medical Care, Volume 45, Number 10, pp. 997-1002.
48. Vogus, T.J. and Welbourne, T.M. (2003), 'Structuring for High Reliability: HR Practices and Mindful Processes in Reliability-Seeking Organizations', Journal of Organizational Behavior, Volume 24, pp. 877-903.
49. Watts-Perotti, J. and Woods, D.D. (2009), 'Cooperative Advocacy: An Approach for Integrating Diverse Perspectives in Anomaly Response', Computer Supported Cooperative Work-the Journal of Collaborative Computing, Volume 18, Number 2-3, pp. 175-198.
50. Weick, K. (2001), Making Sense of the Organization, Blackwell Publishing, Malden, MA.
51. Weick, K.E. (1993), 'The Collapse of Sensemaking in Organizations: The Mann Gulch Disaster', Administrative Science Quarterly, Volume 38, Number 4, pp. 628-652.
52. Weick, K.E. (1995), 'South Canyon Revisited: Lessons from High Reliability Organizations', Wildfire, Volume 4, pp. 54-68.
53. Weick, K.E. (2011), 'Organizing for Transient Reliability: The Production of Dynamic Non-Events', Journal of Contingencies and Crisis Management, Volume 19, Number 1, pp. 21-27.
54. Weick, K.E. and Sutcliffe, K.M. (2006), 'Mindfulness and the Quality of Organizational Attention', Organization Science, Volume 16, Number 4, pp. 409-421.
55. Weick, K.E. and Sutcliffe, K.M. (2007), Managing the Unexpected (2nd edn), Jossey-Bass, San Francisco.
56. Weick, K.E., Sutcliffe, K.M. and Obstfeld, D. (1999), 'Organizing for High Reliability: Processes of Collective Mindfulness', in Staw, B.M. and Cummings, L.L. (eds), Research in Organizational Behavior, Vol. 21, JAI Press, Inc, Greenwich, CT, pp. 81-123.
57. Winner, L. (1975). 'Complexity and the Limits of Human Understanding', in LaPorte, T. (ed.), Organized Social Complexity: Challenge to Politics and Policy. Princeton University Press, Princeton.