메뉴 건너뛰기




Volumn 48, Issue 11, 2002, Pages 1408-1426

Coordinating mechanisms in care provider groups: Relational coordination as a mediator and input uncertainty as a moderator of performance effects

Author keywords

Boundary spanners; Coordinating mechanisms; Input incertainty; Performance; Relational coordination; Routines

Indexed keywords

HEALTH CARE; MATHEMATICAL MODELS; PERFORMANCE; SOCIETIES AND INSTITUTIONS;

EID: 0036870966     PISSN: 00251909     EISSN: None     Source Type: Journal    
DOI: 10.1287/mnsc.48.11.1408.268     Document Type: Article
Times cited : (574)

References (64)
  • 2
    • 0030306446 scopus 로고    scopus 로고
    • Two types of bureaucracy: Enabling and coercive
    • Adler, P., B. Borys. 1996. Two types of bureaucracy: Enabling and coercive. Admin. Sci. Quart. 41 61-89.
    • (1996) Admin. Sci. Quart. , vol.41 , pp. 61-89
    • Adler, P.1    Borys, B.2
  • 3
    • 0042716376 scopus 로고
    • Organizational interdependence and intra-organizational structure
    • Aiken, M., J. Hage. 1968. Organizational interdependence and intra-organizational structure. Amer. Sociological Rev. 33 912-930.
    • (1968) Amer. Sociological Rev. , vol.33 , pp. 912-930
    • Aiken, M.1    Hage, J.2
  • 4
    • 0002088888 scopus 로고
    • Group and intergroup relations
    • J. R. Hackman, J. L. Suttle, eds.; Goodyear, Palisades, CA
    • Alderfer, C. P. 1977. Group and intergroup relations. J. R. Hackman, J. L. Suttle, eds. Improving the Quality of Work Life. Goodyear, Palisades, CA.
    • (1977) Improving the Quality of Work Life
    • Alderfer, C.P.1
  • 7
    • 9944248414 scopus 로고
    • Bridging the boundary: External activity and performance in organizational teams
    • ____, D. F. Caldwell. 1992. Bridging the boundary: External activity and performance in organizational teams. Admin. Sci. Quart. 37 634-665.
    • (1992) Admin. Sci. Quart. , vol.37 , pp. 634-665
    • Ancona, D.G.1    Caldwell, D.F.2
  • 8
    • 0020183802 scopus 로고
    • Input uncertainty and organizational coordination in hospital emergency units
    • Argote, L. 1982. Input uncertainty and organizational coordination in hospital emergency units. Admin. Sci. Quart. 27 420-434.
    • (1982) Admin. Sci. Quart. , vol.27 , pp. 420-434
    • Argote, L.1
  • 9
    • 0023020183 scopus 로고
    • The moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations
    • Baron, R., D. A. Kenny. 1986. The moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations. J. Personality Soc. Psych. 51(6) 1173-1182.
    • (1986) J. Personality Soc. Psych. , vol.51 , Issue.6 , pp. 1173-1182
    • Baron, R.1    Kenny, D.A.2
  • 10
    • 0002591553 scopus 로고
    • Validation study of the WOMAC: A health status instrument for measuring clinically-important patient relevant outcomes following total hip or knee joint replacement in osteoarthritis
    • Bellamy, N., W. W. Buchanan, C. H. Goldsmith, J. Campbell, L. W. Stitt. 1988. Validation study of the WOMAC: A health status instrument for measuring clinically-important patient relevant outcomes following total hip or knee joint replacement in osteoarthritis. J. Orthopedic Rheumatology 1 95-108.
    • (1988) J. Orthopedic Rheumatology , vol.1 , pp. 95-108
    • Bellamy, N.1    Buchanan, W.W.2    Goldsmith, C.H.3    Campbell, J.4    Stitt, L.W.5
  • 11
    • 0031821535 scopus 로고    scopus 로고
    • Critical pathways at Massachusetts General Hospital
    • Bohmer, R. 1998. Critical pathways at Massachusetts General Hospital. J. Vascular Surgery 28 373-377.
    • (1998) J. Vascular Surgery , vol.28 , pp. 373-377
    • Bohmer, R.1
  • 13
    • 0012422770 scopus 로고    scopus 로고
    • Evaluating quality outcomes against best practice: A new frontier
    • J. R. Kimberly, E. Minvielle, eds.; Imperial College Press, London, U.K.
    • Chilingerian, J. 2000. Evaluating quality outcomes against best practice: A new frontier. J. R. Kimberly, E. Minvielle, eds. The Quality Imperative: Measurement and Management of Quality in Healthcare. Imperial College Press, London, U.K., 141-167.
    • (2000) The Quality Imperative: Measurement and Management of Quality in Healthcare , pp. 141-167
    • Chilingerian, J.1
  • 15
    • 84968148869 scopus 로고
    • Organizing and leading 'heavyweight' development teams
    • ____, S. Wheelwright. 1992. Organizing and leading 'heavyweight' development teams. California Management Rev. 34(3) 9-28.
    • (1992) California Management Rev. , vol.34 , Issue.3 , pp. 9-28
    • Clark, K.1    Wheelwright, S.2
  • 17
    • 84979188687 scopus 로고
    • The nature of the firm
    • Coase, R. 1937. The nature of the firm. Economica 4 386-405.
    • (1937) Economica , vol.4 , pp. 386-405
    • Coase, R.1
  • 18
    • 0017498334 scopus 로고
    • Technology and the structure of subunits: Distinguishing individual and workgroup effects
    • Comstock, D. E., W. R. Scott. 1977. Technology and the structure of subunits: Distinguishing individual and workgroup effects. Admin. Sci. Quart. 22 177-202.
    • (1977) Admin. Sci. Quart. , vol.22 , pp. 177-202
    • Comstock, D.E.1    Scott, W.R.2
  • 19
    • 0001229241 scopus 로고
    • Organizational information requirements, media richness and structural design
    • Daft, R. L., R. H. Lengel. 1986. Organizational information requirements, media richness and structural design. Management Sci. 32(5) 554-571.
    • (1986) Management Sci. , vol.32 , Issue.5 , pp. 554-571
    • Daft, R.L.1    Lengel, R.H.2
  • 20
    • 0002330969 scopus 로고
    • Case management and the integration of labor
    • Davenport, T. H., N. Nohria. 1994. Case management and the integration of labor. Sloan Management Rev. 35(2) 11-23.
    • (1994) Sloan Management Rev. , vol.35 , Issue.2 , pp. 11-23
    • Davenport, T.H.1    Nohria, N.2
  • 21
    • 0003964033 scopus 로고
    • Massachusetts Institute of Technology Center for Advanced Engineering, Cambridge, MA
    • Deming, W. E. 1986. Out of the Crisis. Massachusetts Institute of Technology Center for Advanced Engineering, Cambridge, MA.
    • (1986) Out of the Crisis
    • Deming, W.E.1
  • 22
    • 0000092431 scopus 로고
    • Interpretive barriers to successful product innovation in large firms
    • Dougherty, D. 1992, Interpretive barriers to successful product innovation in large firms. Orgn. Sci. 3(2) 179-202.
    • (1992) Orgn. Sci. , vol.3 , Issue.2 , pp. 179-202
    • Dougherty, D.1
  • 23
    • 84965673521 scopus 로고
    • Jamming: Transcendence through organizing
    • Eisenberg, E. 1990. Jamming: Transcendence through organizing. Comm. Res. 17 139-164.
    • (1990) Comm. Res. , vol.17 , pp. 139-164
    • Eisenberg, E.1
  • 24
    • 0036588545 scopus 로고    scopus 로고
    • Organizational routines as sources of connections and understandings
    • Feldman, M., A. Rafaeli. 2002. Organizational routines as sources of connections and understandings. J. Management Stud. 39(3) 309-331.
    • (2002) J. Management Stud. , vol.39 , Issue.3 , pp. 309-331
    • Feldman, M.1    Rafaeli, A.2
  • 28
    • 0012458695 scopus 로고    scopus 로고
    • Beth Israel Deaconess Medical Center: Coordinating patient care
    • Cambridge, MA
    • Gittell, J. H. 1998, Beth Israel Deaconess Medical Center: Coordinating patient care. Harvard Business School Case, Cambridge, MA, 899-213.
    • (1998) Harvard Business School Case , pp. 899-213
    • Gittell, J.H.1
  • 29
  • 32
    • 0000262671 scopus 로고
    • Understanding groups in organizations
    • L. L. Cummings, B. M. Staw, eds.; JAI Press Greenwich, CT
    • Goodman, P. S., E. Ravlin, M. Schminke. 1987. Understanding groups in organizations. L. L. Cummings, B. M. Staw, eds. Research in Organizational Behavior, vol. 9. JAI Press Greenwich, CT, 121-173.
    • (1987) Research in Organizational Behavior , vol.9 , pp. 121-173
    • Goodman, P.S.1    Ravlin, E.2    Schminke, M.3
  • 33
    • 0000644040 scopus 로고
    • The design of work teams
    • J. Lorsch, ed.; Prentice-Hall, Englewood Cliffs, NJ
    • Hackman, R. 1987. The design of work teams. J. Lorsch, ed. Handbook of Organizational Behavior. Prentice-Hall, Englewood Cliffs, NJ
    • (1987) Handbook of Organizational Behavior
    • Hackman, R.1
  • 34
    • 0000250716 scopus 로고
    • Specification tests in econometrics
    • Hausman, J. 1978. Specification tests in econometrics. Econometrica 46 1251-1271.
    • (1978) Econometrica , vol.46 , pp. 1251-1271
    • Hausman, J.1
  • 35
    • 77956983363 scopus 로고    scopus 로고
    • Integration and dynamic capability. Evidence from product development in automobiles and mainframe computers
    • Iansiti M., K. B. Clark. 1996. Integration and dynamic capability. Evidence from product development in automobiles and mainframe computers. Indust. Corporate Change 557-605.
    • (1996) Indust. Corporate Change , pp. 557-605
    • Iansiti, M.1    Clark, K.B.2
  • 36
    • 0029684774 scopus 로고    scopus 로고
    • Can comorbidity be measured by survey rather than medical record review?
    • Katz, J. N., L. C. Chang, O. Sangha, A. H. Fossel, D. W. Bates. 1996. Can comorbidity be measured by survey rather than medical record review? Medical Care 34 73-84.
    • (1996) Medical Care , vol.34 , pp. 73-84
    • Katz, J.N.1    Chang, L.C.2    Sangha, O.3    Fossel, A.H.4    Bates, D.W.5
  • 37
    • 84964133659 scopus 로고
    • Dimensions of management system and performance in continuous process organizations
    • Keller, R. 1978. Dimensions of management system and performance in continuous process organizations. Human Relations 31(1) 59-75.
    • (1978) Human Relations , vol.31 , Issue.1 , pp. 59-75
    • Keller, R.1
  • 38
    • 0012952775 scopus 로고
    • Mass output orientation and organizational structure
    • Khandwalla, P. 1974. "Mass output orientation and organizational structure. Admin. Sci. Quart. 19 74-98.
    • (1974) Admin. Sci. Quart. , vol.19 , pp. 74-98
    • Khandwalla, P.1
  • 39
    • 0030496995 scopus 로고    scopus 로고
    • What firms do? Coordination, identity, and learning
    • Kogut, B., U. Zander. 1996. What firms do? Coordination, identity, and learning. Organ. Sci. 7(5) 502-518.
    • (1996) Organ. Sci. , vol.7 , Issue.5 , pp. 502-518
    • Kogut, B.1    Zander, U.2
  • 40
    • 84948193503 scopus 로고
    • Differentiating and integration in complex organizations
    • Lawrence, P., J. Lorsch. 1967. Differentiating and integration in complex organizations. Admin. Sci. Quart. 12 1-47.
    • (1967) Admin. Sci. Quart. , vol.12 , pp. 1-47
    • Lawrence, P.1    Lorsch, J.2
  • 43
    • 0028401441 scopus 로고
    • The interdisciplinary study of coordination
    • Malone, T., K. Crowston. 1994. The interdisciplinary study of coordination. Comput. Surveys 26 (1) 87-119.
    • (1994) Comput. Surveys , vol.26 , Issue.1 , pp. 87-119
    • Malone, T.1    Crowston, K.2
  • 45
    • 84891482232 scopus 로고
    • Organizational technology and organizational structure
    • Mohr, L. B. 1971. Organizational technology and organizational structure. Admin. Sci. Quart. 16 444-459.
    • (1971) Admin. Sci. Quart. , vol.16 , pp. 444-459
    • Mohr, L.B.1
  • 47
    • 0017695787 scopus 로고
    • Task group structure, communication and effectiveness in three organizations
    • O'Reilly, C. A., K. H. Roberts. 1977. Task group structure, communication and effectiveness in three organizations. J. Appl. Psych. 62 674-681.
    • (1977) J. Appl. Psych. , vol.62 , pp. 674-681
    • O'Reilly, C.A.1    Roberts, K.H.2
  • 48
    • 76649083296 scopus 로고
    • The relevance of the structural-contingency model for organizational effectiveness
    • Pennings, J. M. 1975. "The relevance of the structural-contingency model for organizational effectiveness. Admin. Sci. Quart. 20 393-410.
    • (1975) Admin. Sci. Quart. , vol.20 , pp. 393-410
    • Pennings, J.J.1
  • 50
    • 0012422206 scopus 로고
    • Ways to improve communications between R&D groups
    • Rubenstein, A., R. Barth, C. Douds. 1971. Ways to improve communications between R&D groups. Res. Management 14 49-59.
    • (1971) Res. Management , vol.14 , pp. 49-59
    • Rubenstein, A.1    Barth, R.2    Douds, C.3
  • 51
    • 0001420180 scopus 로고    scopus 로고
    • The impact of co-management on quality performance: The case of the Saturn Corporation
    • Rubinstein, S. 2000. The impact of co-management on quality performance: The case of the Saturn Corporation. Indust. Labor Relations Rev. 53(1) 197-220.
    • (2000) Indust. Labor Relations Rev. , vol.53 , Issue.1 , pp. 197-220
    • Rubinstein, S.1
  • 52
    • 21144478091 scopus 로고
    • Complex interdependence in task-performing groups
    • Saavedra, R., P. C. Earley, L. Van Dyne. 1993. Complex interdependence in task-performing groups. J. of Appl. Psych. 78(1) 61-72.
    • (1993) J. of Appl. Psych. , vol.78 , Issue.1 , pp. 61-72
    • Saavedra, R.1    Earley, P.C.2    Van Dyne, L.3
  • 53
    • 0019614557 scopus 로고
    • Problems with contingency theory: Testing assumptions hidden within the language of contingency theory
    • Schoonhoven, C. B. 1981. Problems with contingency theory: Testing assumptions hidden within the language of contingency theory. Admin. Sci. Quart. 26 349-377.
    • (1981) Admin. Sci. Quart. , vol.26 , pp. 349-377
    • Schoonhoven, C.B.1
  • 55
    • 0002451848 scopus 로고
    • Problem solving networks in organizations: Intentional design and emergent structure
    • Stevenson, W., M. C. Gilly. 1993. Problem solving networks in organizations: Intentional design and emergent structure. Social Sci. Res. 22 92-113.
    • (1993) Social Sci. Res. , vol.22 , pp. 92-113
    • Stevenson, W.1    Gilley, M.C.2
  • 56
    • 0024042879 scopus 로고
    • The MOS 36-item short form health survey (SF-36): Conceptual framework and item selection
    • Stewart, A. L., R. D. Hays, J. E. Ware. 1988. The MOS 36-item short form health survey (SF-36): Conceptual framework and item selection. Medical Care 26 724-735.
    • (1988) Medical Care , vol.26 , pp. 724-735
    • Stewart, A.L.1    Hays, R.D.2    Ware, J.E.3
  • 58
    • 0001163671 scopus 로고
    • Impacts of perceived environmental variability on patterns of work related communication
    • Tushman, M. 1979. Impacts of perceived environmental variability on patterns of work related communication. Acad. Management J. 22(3) 482-500.
    • (1979) Acad. Management J. , vol.22 , Issue.3 , pp. 482-500
    • Tushman, M.1
  • 59
    • 0000471240 scopus 로고
    • Information processing as an integrating concept in organizational design
    • ____, D. Nadler. 1978. Information processing as an integrating concept in organizational design. Acad. Management Rev. 3(3) 613-624.
    • (1978) Acad. Management Rev. , vol.3 , Issue.3 , pp. 613-624
    • Tushman, M.1    Nadler, D.2
  • 60
    • 35148823743 scopus 로고
    • Determinants of coordination modes within organizations
    • Van de Ven, A., A. Delbecq, R. Koenig. 1976. Determinants of coordination modes within organizations. Amer. Sociological Rev. 41 322-338.
    • (1976) Amer. Sociological Rev. , vol.41 , pp. 322-338
    • Van De Ven, A.1    Delbecq, A.2    Koenig, R.3
  • 61
    • 73149091635 scopus 로고
    • Interdependence and group effectiveness
    • Wageman, R. 1995. Interdependence and group effectiveness. Admin. Sci. Quart. 40 145-180.
    • (1995) Admin. Sci. Quart. , vol.41 , pp. 145-180
    • Wageman, R.1
  • 62
    • 0033241818 scopus 로고    scopus 로고
    • The timing of adaptive group responses to non-routine events
    • Waller, M. J. 1999. The timing of adaptive group responses to non-routine events. Acad. Management J. 42(2) 127-137.
    • (1999) Acad. Management J. , vol.42 , Issue.2 , pp. 127-137
    • Waller, M.J.1
  • 63
    • 85047875702 scopus 로고
    • Collective mind in organizations: Heedful interralating on flight decks
    • Weick, K., K. Roberts. 1993. Collective mind in organizations: Heedful interralating on flight decks. Admin. Sci. Quart. 38 357-381.
    • (1993) Admin. Sci. Quart. , vol.38 , pp. 357-381
    • Weick, K.1    Roberts, K.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.