Emotion regulation requirements and affective forecasts regarding expected organizational changes;Zahteve po regulaciji čustev in napovedi čustev glede pričakovanih organizacijskih sprememb

Psiholoska Obzorja

Volumn 22, Issue , 2013, Pages

  Kubicek, Bettina ^a   Hoelzl, Erik ^b   Korunka, Christian ^a  

^a UNIVERSITY OF VIENNA   (Austria)

^b UNIVERSITY OF COLOGNE   (Germany)

Author keywords

Emotional regulation; Emotional responses; Employees; Organizational change; Prediction

Indexed keywords

EID: 84927798105     PISSN: 13181874     EISSN: 23505141     Source Type: Journal    
DOI: 10.20419/2013.22.377     Document Type: Article

References (65)

1. Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Newbury Park, CA, USA: Sage.
2. Arbuckle, J. L. (1995-2006). Amos 7.0.0. Spring House, PA, USA: Amos Development Corporation.
3. Barsade, S. G., & Gibson, D. E. (2007). Why does affect matter in organizations? Academy of Management Perspectives, 21, 36-59.
4. Baumeister, R. F., Bratslavsky, E., Muraven, M., & Tice, D. M. (1998). Ego depletion: Is the active self a limited resource? Journal of Personality and Social Psychology, 74, 1252-1265.
5. Baumeister, R. F., Vohs, K. D., & Tice, D. M. (2007). The strength model of self-control. Current Directions in Psychological Science, 16, 351-355.
6. Berg, A. M. (2006). Transforming public services-transforming the public servant? International Journal of Public Sector Management, 19, 556-568.
7. Bono, J. E., & Vey, M. A. (2005). Toward understanding emotional management at work: A quantitative review of emotional labor research. In C. E. J. Härtel, W. J. Zerbe, & N. M. Ashkanasy (Eds.), Emotions in organizational behavior (pp. 213-233). Mahwah, NJ, USA: Lawrence Erlbaum Associates.
8. Breaugh, J. A. (1983). Realistic job previews: A critical appraisal and future research directions. Academy of Management Review, 8, 612-619.
9. Brief, A. P., & Weiss, H. M. (2002). Organizational behavior: Affect in the workplace. Annual Review of Psychology, 53, 279-307.
10. Brotheridge, C. M., & Grandey, A. A. (2002). Emotional labor and burnout: Comparing two perspectives of "people work". Journal of Vocational Behavior, 60(1), 17-39.
11. Bryant, M., & Cox, J. W. (2006). The expression of suppression: Loss and emotional labour in narratives of organisational change. Journal of Management & Organization, 12, 116-130.
12. Buehler, R., & McFarland, C. (2001). Intensity bias in affective forecasting: The role of temporal focus. Personality and Social Psychology Bulletin, 27, 1480-1493.
13. Büssing, A., & Glaser, J. (2002). Das Tätigkeits-und Arbeitsanalyseverfahren für das Krankenhaus-Selbstbeobachtungsversion (TAA-KH-S) [Activity and work analysis in hospitals-self-report version (TAA-KH-S)]. Göttingen, Germany: Hogrefe.
14. Chaplin, W. F. (1991). The next generation of moderator research in personality psychology. Journal of Personality, 59, 143-178.
15. Chau, S. L., Dahling, J. J., Levy, P. E., & Diefendorff, J. M. (2009). A predictive study of emotional labor and turnover. Journal of Organizational Behavior, 30, 1151-1163.
16. Cheung, F., & Tang, C. (2010). The influence of emotional dissonance on subjective health and job satisfaction: Testing the stress-strain-outcome model. Journal of Applied Social Psychology, 40(12), 3192-3217.
17. Côté, S., & Morgan, L. M. (2002). A longitudinal analysis of the association between emotion regulation, job satisfaction, and intention to quit. Journal of Organizational Behavior, 23, 947-962.
18. Diestel, S., & Schmidt, K. H. (2010). Interactive effects of emotional dissonance and self-control demands on burnout, anxiety, and absenteeism. Journal of Vocational Behavior, 77(3), 412-424.
19. Dunn, E. W., Brackett, M. A., Ashton-James, C., Schneiderman, E., & Salovey, P. (2007). On emotionally intelligent time travel: Individual differences in affective forecasting ability. Personality and Social Psychology Bulletin, 33(1), 85-93.
20. Dunn, E. W., Wilson, T. D., & Gilbert, D. T. (2003). Location, location, location: The misprediction of satisfaction in housing lotteries. Personality and Social Psychology Bulletin, 29, 1421-1432.
21. Dutton, J. E., Ashford, S. J., O'Neill, R., & Lawrence, K. (2001). Moves that matter: Issue selling and organizational change. Academy of Management Journal, 44, 716-737.
22. Giæver & Hellesø, R. (2010). Negative experiences of organizational change from an emotions perspective: A qualitative study of the Norwegian nursing sector. Nordic Psychology, 62(1), 37-52.
23. Gilbert, D. T., Gill, M. J., & Wilson, T. D. (2002). The future is now: Temporal correction in affective forecasting. Organizational Behavior and Human Decision Processes, 88, 430-444.
24. Gillespie, J. Z., Barger, P. B., Yugo, J. E., Conley, C. J., & Ritter, L. (2011). The suppression of negative emotions in elder care. Journal of Managerial Psychology, 26, 566-583.
25. Goodwin, R. E., Groth, M., & Frenkel, S. J. (2011). Relationships between emotional labor, job performance, and turnover. Journal of Vocational Behavior, 79, 538-548.
26. Gooty, J., Gavin, M., & Ashkanasy, N. M. (2009). Emotions research in OB: The challenges that lie ahead. Journal of Organizational Behavior, 30, 833-838.
27. Hagger, M. S., Wood, C., Stiff, C., & Chatzisarantis, N. L. D. (2010). Ego depletion and the strength model of self-control: A meta-analysis. Psychological Bulletin, 136, 495-525.
28. Henderson, A. (2001). Emotional labor and nursing: An under-appreciated aspect of caring work. Nursing Inquiry, 8, 130-138.
29. Hochschild, A. R. (1983). The managed heart: Commercialization of human feeling. Berkeley: University of California Press.
30. Hülsheger, U. R., & Schewe, A. F. (2011). On the costs and benefits of emotional labor: A meta-analysis of three decades of research. Journal of Occupational Health Psychology, 16(3), 361-389.
31. Kiefer, T. (2002). Understanding the emotional experience of organizational change: Evidence from a merger. Advances in Developing Human Resources, 4, 39-61.
32. Kiefer, T. (2005). Feeling bad: Antecedents and consequences of negative emotions in ongoing change. Journal of Organizational Behavior, 26, 875-897.
33. Krohne, H. W., Egloff, B., Kohlmann, C.-W. & Tausch, A. (1996). Untersuchungen mit einer deutschen Form der Positive and Negative Affect Schedule (PANAS) [Studies with a German form of the Positive and Negative Affect Schedule (PANAS)]. Diagnostica, 42, 139-156.
34. Lee, T. T., Yeh, C.-H., & Ho, L.-H. (2002). Application of a computerized nursing care plan system in one hospital: Experiences of ICU nurses in Taiwan. Journal of Advanced Nursing, 39, 61-67.
35. Liu, Y., & Perrewé, P. L. (2005). Another look at the role of emotion in the organizational change: A process model. Human Resource Management Review, 15, 263-280.
36. Loewenstein, G. (2007). Affect regulation and affective forecasting. In J. J. Gross (Ed.), Handbook of emotion regulation (pp. 180-203). New York, NY, USA: The Guilford Press.
37. Loewenstein, G., O'Donoghue, T., & Rabin, M. (2003). Projection bias in predicting future utility. The Quarterly Journal of Economics, 118, 1209-1248.
38. Loewenstein, G., & Schkade, D. (1999). Wouldn't it be nice?: Predicting future feelings. In D. Kahneman, E. Diener, & N. Schwarz (Eds.), Well-being: The foundations of hedonic psychology (pp. 85-105). New York, NY, USA: Russell Sage Foundation.
39. MacInnis, D. J., Patrick, V., & Park, C. W. (2006). Looking through the crystal ball: Affective forecasting and misforecasting in consumer behavior. Review of Marketing Research, 2, 43-80.
40. McClelland, G. H., & Judd, C. M. (1993). Statistical difficulties of detecting interactions and moderator effects. Psychological Bulletin, 114, 376-390.
41. Mossholder, K. W., Settoon, R. P., Armenakis, A. A., & Harris, S. G. (2000). Emotion during organizational transformations: An interactive model of survivor reactions. Group & Organization Management, 25, 220-243.
42. Muraven, M., & Baumeister, R. F. (2000). Self-regulation and depletion of limited resources: Does self-control resemble a muscle? Psychological Bulletin, 126, 247-259.
43. Newman, S., & Lawler, J. (2009). Managing health care under New Public Management: A Sisyphean challenge for nursing. Journal of Sociology, 45, 419-432.
44. Nielsen, L., Knutson, B., & Carstensen, L. L. (2008). Affect dynamics, affective forecasting, and aging. Emotion, 8, 318-330.
45. Oaten, M., & Cheng, K. (2006). Improved self-control: The benefits of a regular program of academic study. Basic and Applied Social Psychology, 28(1), 1-16.
46. Pedersen, T., Friman, M., & Kristensson, P. (2011). Affective forecasting: Predicting and experiencing satisfaction with public transportation. Journal of Applied Social Psychology, 41(8), 1926-1946.
47. Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903.
48. Read, D., & van Leeuwen, B. (1998). Predicting hunger: The effects of appetite and delay on choice. Organizational Behavior and Human Decision Process, 76(2), 189-205.
49. Robbins, T. L., & DeNisi, A. S. (1994). A closer look at interpersonal affect as a distinct influence on cognitive processing in performance evaluations. Journal of Applied Psychology, 79, 341-353.
50. Robinson, M. D., & Clore, G. L. (2002). Belief and feeling: Evidence for an accessibility model of emotional selfreport. Psychological Bulletin, 128, 934-960.
51. Schmidt, K. H., & Neubach, B. (2007). Self-control demands: A source of stress at work. International Journal of Stress Management, 14, 398-416.
52. Schmidt, K. H., Neubach, B., & Heuer, H. (2007). Selfcontrol demands, cognitive control deficits, and burnout. Work & Stress, 21(2), 142-154.
53. Sy, T., Côté, S., & Saavedra, R. (2005). The contagious leader: Impact of the leader's mood on the mood of group members, group affective tone, and group processes. Journal of Applied Psychology, 90, 295-305.
54. Tiedens, L. Z., & Linton, S. (2001). Judgment under emotional certainty and uncertainty: The effects of specific emotions on information processing. Journal of Personality and Social Psychology, 81, 973-988.
55. Totterdell, P., Parkinson, B., Briner, R. B., & Reynolds, S. (1997). Forecasting feelings: The accuracy and effects of self-predictions of mood. Journal of Social Behavior and Personality, 12, 631-650.
56. Wang, J., Novemsky, N., & Dhar, R. (2009). Anticipating adaptation to products. Journal of Consumer Research, 36, 149-159.
57. Watson, D., Clark, L. A., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54(6), 1063-1070.
58. Wilson, T. D., & Gilbert, D. T. (2003). Affective forecasting. In M. P. Zanna (Ed.), Advances in Experimental Social Psychology (Vol. 35 (pp. 345-411). San Diego, CA, USA: Academic Press.
59. Wilson, T. D., & Gilbert, D. T. (2005). Affective forecasting; Knowing what to want. Current Directions in Psychological Science, 14(3), 131-134.
60. Wilson, T. D., Wheatley, T., Meyers, J. M., Gilbert, D. T., & Axsom, D. (2000). Focalism: A source of durability bias in affective forecasting. Journal of Personality and Social Psychology, 78, 821-836.
61. Woodzicka, J. A., & LaFrance, M. (2001). Real versus imagined gender harassment. Journal of Social Issues, 57, 15-30.
62. Wright, T. A., Cropanzano, R., & Meyer, D. G. (2004). State and trait correlates of job performance: A tale of two perspectives. Journal of Business and Psychology, 18, 365-383.
63. Zapf, D. (2002). Emotion work and psychological wellbeing. A review of the literature and some conceptual considerations. Human Resource Management Review, 12, 237-268.
64. Zapf, D., & Holz, M. (2006). On the positive and negative effects of emotion work in organizations. European Journal of Work and Organizational Psychology, 15(1), 1-28.
65. Zapf, D., Vogt, C., Seifert, C., Mertini, H., & Isic, A. (1999). Emotion work as a source of stress: The concept and development of an instrument. European Journal of Work and Organizational Psychology, 8(3), 371-400.