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Volumn , Issue , 2014, Pages 85-108

Emergent internet technology applications for relationship marketing: A customer-centered view

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Indexed keywords


EID: 84925800244     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9781315785868     Document Type: Chapter
Times cited : (8)

References (14)
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  • 2
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  • 3
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    • Clark, T.H.1    Ho, G.L.2
  • 4
    • 0001932429 scopus 로고
    • Developing buyer and seller relationships
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  • 5
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  • 6
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    • Grönroos, Christian (1994), “From Marketing Mix to Relationship Marketing. Toward a Paradigm Shift in Marketing,” Management Decision, 32 (2), pp. 4-20.
    • (1994) Management Decision , vol.32 , Issue.2 , pp. 4-20
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  • 7
    • 0032010314 scopus 로고    scopus 로고
    • Marketing informa¬tion on the i-way: Data junkyard or information gold mine?
    • Kannan, P. K Ai-Mei Chang and Andrew B. Whinston (1998), “Marketing Informa¬tion on the I-Way: Data Junkyard or Information Gold Mine?” Communications of the ACM, 41 (3), pp. 35-43.
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  • 8
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  • 10
    • 42649104278 scopus 로고    scopus 로고
    • Web-based con-sumer decision tools: Motivations and constraints
    • Mathieson, Kieran, Mukesh Bhargava, and Mohan Tanniru (1999), “Web-Based Con-sumer Decision Tools: Motivations and Constraints,” Electronic Markets, 9 (4), pp. 274-277.
    • (1999) Electronic Markets , vol.9 , Issue.4 , pp. 274-277
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  • 11
    • 33846971691 scopus 로고    scopus 로고
    • Customer relationship man-agement research: An assessment of research
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  • 12
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  • 13
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    • (2002) Journal of Marketing , vol.66 , Issue.1 , pp. 15-37
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  • 14
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.