Assessing service quality at wineries and cellar doors through service mapping

International Journal of Wine Business Research

Volumn 23, Issue 3, 2011, Pages 271-290

  Carlsen, Jack ^a,b  

^a CURTIN UNIVERSITY   (Australia)

^b BOND UNIVERSITY   (Australia)

Author keywords

Australia; Cellar door; Consumer behaviour; Service mapping; Service quality; Tourism; Wine business; Wineries

Indexed keywords

EID: 84920522978     PISSN: 17511062     EISSN: 17511070     Source Type: Journal    
DOI: 10.1108/17511061111163087     Document Type: Article

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