메뉴 건너뛰기




Volumn 32, Issue 1, 2015, Pages 65-77

Revisiting Problem Gamblers' Harsh Gaze on Casino Services: Applying Complexity Theory to Identify Exceptional Customers

Author keywords

[No Author keywords available]

Indexed keywords


EID: 84916620170     PISSN: 07426046     EISSN: 15206793     Source Type: Journal    
DOI: 10.1002/mar.20763     Document Type: Article
Times cited : (74)

References (19)
  • 1
    • 27944467921 scopus 로고    scopus 로고
    • Complexity, configurations and cases
    • Byrne, D. (2005). Complexity, configurations and cases. Theory, Culture & Society, 22, 95-111.
    • (2005) Theory, Culture & Society , vol.22 , pp. 95-111
    • Byrne, D.1
  • 2
    • 84875601837 scopus 로고    scopus 로고
    • Configurationally algorithms of patient satisfaction, participation in diagnostics and treatment decisions' influences on hospital loyalty
    • Chang, C.-W., Tseng, T.-H., & Woodside, A. G. (2013). Configurationally algorithms of patient satisfaction, participation in diagnostics and treatment decisions' influences on hospital loyalty. Journal of Services Management, 27, 91-103.
    • (2013) Journal of Services Management , vol.27 , pp. 91-103
    • Chang, C.-W.1    Tseng, T.-H.2    Woodside, A.G.3
  • 4
    • 0038374780 scopus 로고    scopus 로고
    • Compulsive buying, compulsive hoarding, and obsessive-compulsive disorder
    • Frost, R. O., Stekettee, G., & Williams, L. (2002). Compulsive buying, compulsive hoarding, and obsessive-compulsive disorder. Behavior therapy, 33, 201-214.
    • (2002) Behavior therapy , vol.33 , pp. 201-214
    • Frost, R.O.1    Stekettee, G.2    Williams, L.3
  • 5
    • 0001290509 scopus 로고
    • From tools to theories: A heuristic of discovery in cognitive psychology
    • Gigerenzer, G. (1991). From tools to theories: A heuristic of discovery in cognitive psychology. Psychological Review, 98, 254-267.
    • (1991) Psychological Review , vol.98 , pp. 254-267
    • Gigerenzer, G.1
  • 6
    • 0002510502 scopus 로고    scopus 로고
    • Identifying competencies with behavioral-event interview
    • McClelland, D. C. (1998). Identifying competencies with behavioral-event interview. Psychological Science, 9, 331-339.
    • (1998) Psychological Science , vol.9 , pp. 331-339
    • McClelland, D.C.1
  • 8
    • 84886610180 scopus 로고    scopus 로고
    • Problem gamblers' harsh gaze on casino services
    • Prentice, C. & Woodside, A. G. (2013). Problem gamblers' harsh gaze on casino services. Psychology & Marketing, 30, 1108-1123.
    • (2013) Psychology & Marketing , vol.30 , pp. 1108-1123
    • Prentice, C.1    Woodside, A.G.2
  • 9
    • 77956029711 scopus 로고    scopus 로고
    • Chicago, IL: University of Chicago Press.
    • Ragin, C. C. (2000) Fizzy-set social science. Chicago, IL: University of Chicago Press.
    • (2000) Fizzy-set social science
    • Ragin, C.C.1
  • 12
    • 0003612949 scopus 로고
    • Thousand Oaks, CA: Sage.
    • Urry, J. (1990). The tourist gaze. Thousand Oaks, CA: Sage.
    • (1990) The tourist gaze
    • Urry, J.1
  • 13
    • 27944464101 scopus 로고    scopus 로고
    • The complexity turn
    • Urry, J. (2005). The complexity turn. Theory Culture Society, 22, 1-14.
    • (2005) Theory Culture Society , vol.22 , pp. 1-14
    • Urry, J.1
  • 16
    • 84874292326 scopus 로고    scopus 로고
    • Moving beyond multiply analysis to algorithms: Calling for a paradigm shift from symmetric to asymmetric thinking in data analysis and crafting theory
    • Woodside A. G. (2013). Moving beyond multiply analysis to algorithms: Calling for a paradigm shift from symmetric to asymmetric thinking in data analysis and crafting theory. Journal of Business Research, 63, 463-472.
    • (2013) Journal of Business Research , vol.63 , pp. 463-472
    • Woodside, A.G.1
  • 17
    • 84926086528 scopus 로고    scopus 로고
    • Embrace•perform•model: Complexity theory, contrarian case analysis, and multiple realities
    • Woodside, A. G. (2014). Embrace•perform•model: Complexity theory, contrarian case analysis, and multiple realities. Journal of Business Research, 67, 2495-2503. Retrieved from http://www.sciencedirect.com/science/article/pii/S0148296314002379.
    • (2014) Journal of Business Research , vol.67 , pp. 2495-2503
    • Woodside, A.G.1
  • 18
    • 0024804466 scopus 로고
    • Linking service quality, customer satisfaction, and behavioral intention
    • Woodside, A. G., Frey, L. L., & Daly, R. T. (1989). Linking service quality, customer satisfaction, and behavioral intention. Journal of Health Care Marketing, 9, 5-17.
    • (1989) Journal of Health Care Marketing , vol.9 , pp. 5-17
    • Woodside, A.G.1    Frey, L.L.2    Daly, R.T.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.