-
1
-
-
0024671551
-
Development and validation of an instrument to measure patient satisfaction with pharmacy services
-
MacKeigan L.D., Larson L.N. Development and validation of an instrument to measure patient satisfaction with pharmacy services. Med Care 1989, 27:522-536.
-
(1989)
Med Care
, vol.27
, pp. 522-536
-
-
MacKeigan, L.D.1
Larson, L.N.2
-
2
-
-
0031058853
-
Patient satisfaction with pharmaceutical services at independent and chain pharmacies
-
Breisacher B., Corey R. Patient satisfaction with pharmaceutical services at independent and chain pharmacies. Am J Health Syst Pharm 1997, 54:531-536.
-
(1997)
Am J Health Syst Pharm
, vol.54
, pp. 531-536
-
-
Breisacher, B.1
Corey, R.2
-
3
-
-
0030844167
-
Measuring patient satisfaction with pharmaceutical services
-
Schommer J.C., Kucukarslan S.N. Measuring patient satisfaction with pharmaceutical services. Am J Health Syst Pharm 1997, 54:2721-2732.
-
(1997)
Am J Health Syst Pharm
, vol.54
, pp. 2721-2732
-
-
Schommer, J.C.1
Kucukarslan, S.N.2
-
4
-
-
0036358548
-
Patient satisfaction with pharmaceutical care: update of a validated instrument
-
Larson L.N., Rovers J.P., MacKeigan L.D. Patient satisfaction with pharmaceutical care: update of a validated instrument. J Am Pharm Assoc 2002, 42:44-50.
-
(2002)
J Am Pharm Assoc
, vol.42
, pp. 44-50
-
-
Larson, L.N.1
Rovers, J.P.2
MacKeigan, L.D.3
-
5
-
-
69249210992
-
Measurement of patient satisfaction with community pharmacy services: a review
-
Panvelkar P.N., Saini B., Armour C. Measurement of patient satisfaction with community pharmacy services: a review. Pharm World Sci 2009, 31:525-537.
-
(2009)
Pharm World Sci
, vol.31
, pp. 525-537
-
-
Panvelkar, P.N.1
Saini, B.2
Armour, C.3
-
6
-
-
77954725915
-
Development and initial validation of a patient satisfaction with pharmacy performance questionnaire (PSPP-Q)
-
Horvat N., Kos M. Development and initial validation of a patient satisfaction with pharmacy performance questionnaire (PSPP-Q). Eval Health Prof 2010, 33:197-215.
-
(2010)
Eval Health Prof
, vol.33
, pp. 197-215
-
-
Horvat, N.1
Kos, M.2
-
7
-
-
83255187186
-
Slovenian pharmacy performance: a patient-centred approach to patient satisfaction survey content development
-
Horvat N., Kos M. Slovenian pharmacy performance: a patient-centred approach to patient satisfaction survey content development. Int J Clin Pharm 2011, 33:985-996.
-
(2011)
Int J Clin Pharm
, vol.33
, pp. 985-996
-
-
Horvat, N.1
Kos, M.2
-
8
-
-
79955878666
-
Development, validation and application of a patient satisfaction scale for a community pharmacy medicines-management service
-
Tinelli M., Blenkinsopp A., Bond C. Development, validation and application of a patient satisfaction scale for a community pharmacy medicines-management service. Int J Pharm Pract 2011, 19:144-155.
-
(2011)
Int J Pharm Pract
, vol.19
, pp. 144-155
-
-
Tinelli, M.1
Blenkinsopp, A.2
Bond, C.3
-
9
-
-
84886081041
-
Patient satisfaction with pharmaceutical care delivery in community pharmacies
-
Kassam R., Collins J.B., Berkowitz J. Patient satisfaction with pharmaceutical care delivery in community pharmacies. Patient Prefer Adherence 2012, 6:337-348.
-
(2012)
Patient Prefer Adherence
, vol.6
, pp. 337-348
-
-
Kassam, R.1
Collins, J.B.2
Berkowitz, J.3
-
10
-
-
84914671766
-
-
HCAHPS: Patients' Perspectives of Care Survey. Available at: . Accessed 28.01.14.
-
Centers for Medicare and Medicaid Services. HCAHPS: Patients' Perspectives of Care Survey. Available at: . Accessed 28.01.14. http://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/HospitalQualityInits/HospitalHCAHPS.html.
-
-
-
-
11
-
-
0031086735
-
Methods of measuring patient satisfaction in health care organizations
-
Ford R.C., Bach S.A., Fottler M.D. Methods of measuring patient satisfaction in health care organizations. Health Care Manag 1997, 22:74-89.
-
(1997)
Health Care Manag
, vol.22
, pp. 74-89
-
-
Ford, R.C.1
Bach, S.A.2
Fottler, M.D.3
-
12
-
-
0027563724
-
Patient satisfaction: what we know about and what we still need to explore
-
Aharony L., Strasser S. Patient satisfaction: what we know about and what we still need to explore. Med Care Rev 1993, 50:49-79.
-
(1993)
Med Care Rev
, vol.50
, pp. 49-79
-
-
Aharony, L.1
Strasser, S.2
-
13
-
-
79956155810
-
Prescription Drug Use Continues to Increase: U.S. Prescription Drug Data for 2007-2008
-
Available at: . Accessed 24.05.13.
-
Gu Q, Dillon CF, Burt VL. Prescription Drug Use Continues to Increase: U.S. Prescription Drug Data for 2007-2008. Available at: . Accessed 24.05.13. http://www.cdc.gov/%20nchs/data/databriefs/db42.pdf.
-
-
-
Gu, Q.1
Dillon, C.F.2
Burt, V.L.3
-
14
-
-
80052725370
-
The importance of place of residence in patient satisfaction
-
Levinton C., Veilliard J., Slutsky A., et al. The importance of place of residence in patient satisfaction. Int J Qual Health Care 2011, 23:495-502.
-
(2011)
Int J Qual Health Care
, vol.23
, pp. 495-502
-
-
Levinton, C.1
Veilliard, J.2
Slutsky, A.3
-
15
-
-
79955829801
-
Health confidence and racial and ethnic disparities in consumers' assessments of health care
-
Borders T.F., Lensing S., Xu K.T. Health confidence and racial and ethnic disparities in consumers' assessments of health care. Am J Med Qual 2011, 26:220-228.
-
(2011)
Am J Med Qual
, vol.26
, pp. 220-228
-
-
Borders, T.F.1
Lensing, S.2
Xu, K.T.3
-
16
-
-
84858698370
-
Diverging racial and ethnic disparities in access to physician care comparing 2000 and 2007
-
Mahmoudi E., Jensen G.A. Diverging racial and ethnic disparities in access to physician care comparing 2000 and 2007. Med Care 2012, 327-334.
-
(2012)
Med Care
, pp. 327-334
-
-
Mahmoudi, E.1
Jensen, G.A.2
-
17
-
-
84878392649
-
Comparison of health confidence in rural, suburban and urban areas in the UK and the USA: a secondary analysis
-
Haven K., Celaya M.F., Pierson J., Weisskopf A.J., Mackinnon N.J. Comparison of health confidence in rural, suburban and urban areas in the UK and the USA: a secondary analysis. BMJ Open 2013, 3:1-8.
-
(2013)
BMJ Open
, vol.3
, pp. 1-8
-
-
Haven, K.1
Celaya, M.F.2
Pierson, J.3
Weisskopf, A.J.4
Mackinnon, N.J.5
-
18
-
-
84861927496
-
Realizing neighbourhood potential? the role of the availability of health care services on contact with a primary care physician
-
Harrington D.W., Wilson K., Bell S., Muhajarine N., Ruthart J. Realizing neighbourhood potential? the role of the availability of health care services on contact with a primary care physician. Health Place 2012, 18:814-823.
-
(2012)
Health Place
, vol.18
, pp. 814-823
-
-
Harrington, D.W.1
Wilson, K.2
Bell, S.3
Muhajarine, N.4
Ruthart, J.5
-
19
-
-
84868546574
-
Medication deserts: survey of neighborhood disparities in availability of prescription medications
-
Amstislavski P., Matthews A., Sheffield S., Maroko A.R., Weedon J. Medication deserts: survey of neighborhood disparities in availability of prescription medications. Int J Health Geogr 2012, 11:48.
-
(2012)
Int J Health Geogr
, vol.11
, pp. 48
-
-
Amstislavski, P.1
Matthews, A.2
Sheffield, S.3
Maroko, A.R.4
Weedon, J.5
-
20
-
-
0011770555
-
-
Institute of Medicine, Committee on understanding and eliminating racial and ethnic disparities in health careCommittee on understanding and eliminating racial and ethnic disparities in health care, National Academy Press, Washington DC
-
Unequal Treatment: What Healthcare Providers Need to Know about Racial and Ethnic Disparities in Health Care 2002, Institute of Medicine, Committee on understanding and eliminating racial and ethnic disparities in health careCommittee on understanding and eliminating racial and ethnic disparities in health care, National Academy Press, Washington DC.
-
(2002)
Unequal Treatment: What Healthcare Providers Need to Know about Racial and Ethnic Disparities in Health Care
-
-
-
21
-
-
48549095781
-
Disparities and distrust: the implications of psychological processes for understanding racial disparities in health and health care
-
Dovidio J.F., Penner L.A., Albrecht T.L., et al. Disparities and distrust: the implications of psychological processes for understanding racial disparities in health and health care. Soc Sci Med 2008, 67:478-485.
-
(2008)
Soc Sci Med
, vol.67
, pp. 478-485
-
-
Dovidio, J.F.1
Penner, L.A.2
Albrecht, T.L.3
-
22
-
-
84914671765
-
-
Great data. Available at: . Accessed 23.04.14.
-
Rural Urban Suburban Data. Great data. Available at: . Accessed 23.04.14. http://greatdata.com/rural-urban-data#.
-
-
-
-
23
-
-
84914671764
-
-
Available at: . Accessed 23.04.14.
-
American Fact Finder, United States Census Bureau. Available at: . Accessed 23.04.14. http://factfinder2.%20census.gov/faces/nav/jsf/pages/community_facts.xhtml.
-
-
-
-
24
-
-
84890506628
-
Exploring relationships among pharmacy service use, patronage motives, and patient satisfaction
-
Patterson B.J., Doucette W.R., Urmie J.M. Exploring relationships among pharmacy service use, patronage motives, and patient satisfaction. J Am Pharm Assoc 2013, 53:382-389.
-
(2013)
J Am Pharm Assoc
, vol.53
, pp. 382-389
-
-
Patterson, B.J.1
Doucette, W.R.2
Urmie, J.M.3
-
25
-
-
84914671763
-
-
Instructions for Analyzing Data From CAHPS Surveys: Using the CAHPS Analysis Program Version 4. Accessed 01.08.13.
-
Agency for Healthcare Research and Quality. Instructions for Analyzing Data From CAHPS Surveys: Using the CAHPS Analysis Program Version 4. Accessed 01.08.13. https://cahps.ahrq.gov/surveys-guidance/docs/2015-Instructions-for-Analyzing-Data-from-CAHPS-Surveys.pdf.
-
-
-
-
26
-
-
84872467257
-
Race matters: perceptions of race and racism in a sickle cell center
-
Nelson S.C., Hackman H.W. Race matters: perceptions of race and racism in a sickle cell center. Pediatr Blood Cancer 2013, 60:451-454.
-
(2013)
Pediatr Blood Cancer
, vol.60
, pp. 451-454
-
-
Nelson, S.C.1
Hackman, H.W.2
-
27
-
-
84877830817
-
Economic, clinical and humanistic outcomes (ECHOs) of pharmaceutical care services for minority patients: a literature review
-
Cheng Y., Rasich D.W., Borrego M.E., Gupchup G.V. Economic, clinical and humanistic outcomes (ECHOs) of pharmaceutical care services for minority patients: a literature review. Res Soc Adm Pharm 2013, 9:311-329.
-
(2013)
Res Soc Adm Pharm
, vol.9
, pp. 311-329
-
-
Cheng, Y.1
Rasich, D.W.2
Borrego, M.E.3
Gupchup, G.V.4
-
28
-
-
0027494579
-
Building an effective therapeutic alliance: competence, trustworthiness, and caring
-
Berger B.A. Building an effective therapeutic alliance: competence, trustworthiness, and caring. Am J Hosp Pharm 1993, 50:2399-2404.
-
(1993)
Am J Hosp Pharm
, vol.50
, pp. 2399-2404
-
-
Berger, B.A.1
-
29
-
-
0036636290
-
Understanding how patients form beliefs about pharmacists' trustworthiness using a model of belief processing
-
West D.S., Wilkin N.E., Bentley J.P., Gilbert F., Garner D.D. Understanding how patients form beliefs about pharmacists' trustworthiness using a model of belief processing. J Am Pharm Assoc 2002, 42:594-601.
-
(2002)
J Am Pharm Assoc
, vol.42
, pp. 594-601
-
-
West, D.S.1
Wilkin, N.E.2
Bentley, J.P.3
Gilbert, F.4
Garner, D.D.5
-
30
-
-
33750860429
-
Anthropology in the clinic: the problem of cultural competency and how to fix it
-
Kleinman A., Benson P. Anthropology in the clinic: the problem of cultural competency and how to fix it. PloS Med 2006, 3:e294. http://www.plosmedicine.org.
-
(2006)
PloS Med
, vol.3
, pp. e294
-
-
Kleinman, A.1
Benson, P.2
|