Slovenian pharmacy performance: A patient-centred approach to patient satisfaction survey content development

International Journal of Clinical Pharmacy

Volumn 33, Issue 6, 2011, Pages 985-996

  Horvat, Nejc ^a   Kos, Mitja ^a  

^a UNIVERSITY OF LJUBLJANA   (Slovenia)

Author keywords

Delphi technique; Patient satisfaction; Pharmacy; Qualitative research; Slovenia

Indexed keywords

NON PRESCRIPTION DRUG; PRESCRIPTION DRUG;

ARTICLE; CONCEPT FORMATION; CONTENT ANALYSIS; CONTROLLED STUDY; DELPHI STUDY; EXPECTATION; HEALTH CARE FACILITY; HEALTH SERVICE; HUMAN; PATIENT ATTITUDE; PATIENT SATISFACTION; PERSONAL EXPERIENCE; PHARMACIST ATTITUDE; PHARMACY; PRIORITY JOURNAL; PROCESS DESIGN; PROFESSIONAL COMPETENCE; QUALITATIVE RESEARCH; QUESTIONNAIRE; SLOVENIA;

DATA COLLECTION; DELPHI TECHNIQUE; HUMANS; PATIENT SATISFACTION; PATIENT-CENTERED CARE; PHARMACEUTICAL SERVICES; PHARMACISTS; QUESTIONNAIRES; SLOVENIA;

EID: 83255187186     PISSN: 22107703     EISSN: None     Source Type: Journal    
DOI: 10.1007/s11096-011-9572-4     Document Type: Article

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