Service Research in the Hospitality Literature: Insights from a Systematic Review

Cornell Hospitality Quarterly

Volumn 55, Issue 3, 2014, Pages 287-299

  Kandampully, Jay ^a   Keating, Byron William ^b   Mattila, Anna S ^d   Solnet, David ^e  

^a OHIO STATE UNIVERSITY   (United States)

^b UNIVERSITY OF CANBERRA   (Australia)

^c Peter)   (New Zealand)

^d The University of Queensland ^*  (United States)

^e UNIVERSITY OF QUEENSLAND   (Australia)

Author keywords

food and food service; hospitality education; hotel management; operations

Indexed keywords

EID: 84910047254     PISSN: 19389655     EISSN: 19389663     Source Type: Journal    
DOI: 10.1177/1938965514536778     Document Type: Article

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