An impact-oriented maturity model for IT-based case management

Information Systems

Volumn 47, Issue , 2015, Pages 278-291

  Koehler, Jana ^a   Woodtly, Roland ^a   Hofstetter, Joerg ^a  

^a LUCERNE UNIVERSITY OF APPLIED SCIENCES AND ARTS   (Switzerland)

Author keywords

Agile business processes; Case management; Maturity model; Technology impact

Indexed keywords

BUSINESS PROCESS; CASE MANAGEMENT; MATURITY MODEL; TECHNOLOGY IMPACT;

EID: 84908213138     PISSN: 03064379     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.is.2013.12.003     Document Type: Article

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