Getting performance metrics right: A qualitative study of staff experiences implementing and measuring practice transformation

Journal of General Internal Medicine

Volumn 29, Issue SUPPL. 2, 2014, Pages

  Kansagara, Devan ^a,b   Tuepker, Anaïs ^a,b   Joos, Sandy ^a,b   Nicolaidis, Christina ^b,c,d   Skaperdas, Eleni ^a   Hickam, David ^a,e  

^a PORTLAND VA MEDICAL CENTER   (United States)

^b OREGON HEALTH AND SCIENCE UNIVERSITY   (United States)

^c PORTLAND STATE UNIVERSITY   (United States)

^d OREGON HEALTH AND SCIENCE UNIVERSITY   (United States)

^e PATIENT CENTERED OUTCOMES RESEARCH INSTITUTE   (United States)

Author keywords

focus groups; patient centered medical home; performance metrics; primary care; qualitative research; team based care

Indexed keywords

ARTICLE; FEMALE; HEALTH CARE PLANNING; HOME CARE; HUMAN; MALE; NORMAL HUMAN; OBSERVATIONAL STUDY; PERCEPTION; PERSONAL EXPERIENCE; PRIMARY MEDICAL CARE; QUALITATIVE RESEARCH; SEMI STRUCTURED INTERVIEW; STAFF; TASK PERFORMANCE; UNITED STATES; VETERANS HEALTH; CLINICAL TRIAL; GOVERNMENT; HEALTH CARE PERSONNEL; MULTICENTER STUDY; PATIENT CARE; PERSONNEL MANAGEMENT; PRIMARY HEALTH CARE; STANDARDS; TOTAL QUALITY MANAGEMENT; TRENDS;

EMPLOYEE PERFORMANCE APPRAISAL; HEALTH PERSONNEL; HUMANS; PATIENT CARE TEAM; PATIENT-CENTERED CARE; PRIMARY HEALTH CARE; QUALITY IMPROVEMENT; UNITED STATES; UNITED STATES DEPARTMENT OF VETERANS AFFAIRS;

EID: 84905099734     PISSN: 08848734     EISSN: 15251497     Source Type: Journal    
DOI: 10.1007/s11606-013-2764-y     Document Type: Article

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