The double edged sword of performance measurement

Journal of General Internal Medicine

Volumn 27, Issue 4, 2012, Pages 395-397

  Kizer, Kenneth W ^a,b   Kirsh, Susan R ^c  

^a UNIVERSITY OF CALIFORNIA   (United States)

^b UNIVERSITY OF CALIFORNIA   (United States)

^c CASE WESTERN RESERVE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

HEALTH CARE QUALITY; HEALTH CARE SYSTEM; HUMAN; PATIENT AUTONOMY; PATIENT EDUCATION; PATIENT SATISFACTION; PERFORMANCE MEASUREMENT SYSTEM; PRIMARY MEDICAL CARE; REVIEW; SEMI STRUCTURED INTERVIEW;

BENCHMARKING; EFFICIENCY, ORGANIZATIONAL; HUMANS; PRIMARY HEALTH CARE; PROFESSIONAL-PATIENT RELATIONS; UNCERTAINTY;

EID: 84862554087     PISSN: 08848734     EISSN: 15251497     Source Type: Journal    
DOI: 10.1007/s11606-011-1981-5     Document Type: Review

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