Application of web 2.0 technologies in e-government: A United Kingdom case study

Proceedings of the Annual Hawaii International Conference on System Sciences

Volumn , Issue , 2014, Pages 2221-2230

  Sivarajah, Uthayasankar ^a   Irani, Zahir ^a   Jones, Stephen ^b  

^a BRUNEL UNIVERSITY   (United Kingdom)

^b Locum Occupational Therapist   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

GOVERNMENT DATA PROCESSING; RESEARCH; SYSTEMS SCIENCE; TECHNOLOGY;

COMBINED ANALYSIS; DECISION MAKING PROCESS; ELECTRONIC GOVERNMENT; EVALUATION CRITERIA; LOCAL GOVERNMENT AUTHORITIES; MODERN TECHNOLOGIES; SECOND GENERATION; WEB 2.0 TECHNOLOGIES;

WORLD WIDE WEB;

EID: 84902266308     PISSN: 15301605     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/HICSS.2014.280     Document Type: Conference Paper

References (49)

1. D. Osimo, "Web 2.0 in Government: Why and How?,", 2008, European Communities, Luxembourg.
2. Z. Irani, Y.K. Dwivedi and M.D. Williams, "Understanding consumer adoption of broadband: an extension of the technology acceptance model,", J. Oper. Res. Soc., 60(10), 2009, pp. 1322-1334.
3. V. Weerakkody, Y.K. Dwivedi, L. Brooks, M.D. Williams and A. Mwange, "E-government implementation in Zambia: contributing factors,", International Journal of Electronic Government, 4(4), 2007, pp. 484-503.
4. D. Osimo, D. Campbell, J. Kerr-Stevens, C. Bishop and L. Bryant, "Public services 2.0: Web 2.0 from the periphery to the centre of public service delivery,", 2009.
5. T. O'Reilly, "What is Web 2.0: Design Patterns and Business Models for the Next Generation of Software,", International Journal of Digital Economics, 65, 2007, pp. 17-37.
6. S. Wattal, D. Schuff, M. Mandviwalla and C. Williams, "Web 2.0 and politics: the 2008 U.S. presidential election and an e-politics research agenda,", MIS Quarterly, 34(4), 2010, pp. 669-688.
7. S. Anfinnsen, G. Ghinea and S. de Cesare, "Web 2.0 and folksonomies in a library context,", International Journal of Information Management, 31(1), 2011, pp. 63-70.
8. B. Hughes, I. Joshi, H. Lemonde and J. Wareham, "Junior physician's use of Web 2.0 for information seeking and medical education: A qualitative study,", International Journal of Medical Informatics, 78(10), 2009, pp. 645-655.
9. H. Ajjan and R. Hartshorne, "Investigating faculty decisions to adopt Web 2.0 technologies: Theory and empirical tests,", The Internet and Higher Education, 11(2), 2008, pp. 71-80.
10. P. Drogkaris, S. Gritzalis and C. Lambrinoudakis, "Transforming the Greek e-government environment towards the e-Gov 2.0 era,", 2010, pp. 142-149.
11. I.A. Mergel, C.M. Schweik and J.E. Fountain, "The Transformational Effect of Web 2.0 Technologies on Government,", Social Science Research Network Working Paper Series, 2009.
12. C. Danis, M. Bailey, J. Christensen, J. Ellis, T. Erickson, R. Farrell and W. Kellogg, "Mobile Applications for the Next Billions: A Social Computing Application and a Perspective on Sustainability,", 2009.
13. J. Charlton, "Public sector use of social media takes off,", Public Leaders Network: Engagement | guardian.co.uk, 2011(July, 06), 2011.
14. D. de Kool and J. van Wamelen, "Web 2.0: A New Basis for E-Government?,", Information and Communication Technologies: From Theory to Applications, 2008. ICTTA 2008. 3rd International Conference on, 2008, pp. 1-7.
15. M. Dadashzadeh, "Social Media In Government: From eGovernment To eGovernance,", Journal of Business & Economics Research (JBER), 8(11), 2010.
16. B.E. Dixon, "Towards E-Government 2.0: An Assessment of Where E-Government 2.0 is and Where It Is Headed,", Public Administration and Management, 15(2), 2010, pp. 418-454.
17. S. Aghaei, M.A. Nematbakhsh and H.K. Farsani, "Evolution Of The World Wide Web: From Web 1.0 To Web 4.0,", International Journal of Web & Semantic Technology, 3(1), 2012, pp. 1-10.
18. A. Kambil, "What is your Web 5.0 strategy?,", J. Bus. Strategy, 29(6), 2008, pp. 56-58.
19. Z. Irani and P.E.D. Love, "Information systems evaluation: A crisis of understanding,", 2008, pp. 20.
20. B. Farbey, F.F. Land and D. Targett, How to Assess your IT Investment: A Study of Methods and Practice, Butterworth-Heinmann, 1993.
21. D. Mintz, "Government 2.0-Fact or Fiction?,", Public Manager, 36(4), 2008, pp. 21-21-24.
22. D.W. Wilson, X. Lin, P. Longstreet and S. Sarker, "Web 2.0: A Definition, Literature Review, and Directions for Future Research,", 2011, pp. 368.
23. C. Hakim, Research Design: Strategies and Choice in the Design of Social Research, Allen and Unwin, 1987.
24. R.K. Yin, Case Study Research: Design and Methods, Sage, 1994.
25. P. Atkinson and M. Hammersley, "Ethnography and participant observation,", 1994, pp. 248-261.
26. M.D. Myers, "Qualitative Research in Information Systems,", MIS Quarterly, 21(2), 1997, pp. pp. 241-242.
27. A. Molla, R. Heeks and I. Balcells, "Adding Clicks To Bricks: A Case Study Of E-Commerce Adoption By A Catalan Small Retailer,", European Journal Of Information Systems, 15(4), 2006, pp. 424-438.
28. T.D. Jick, "Mixing Qualitative and Quantitative Methods: Triangulation in Action,", Adm. Sci. Q., 24(4), 1979, pp. 602-611.
29. S.L. Pan and B. Tan, "Demystifying case research: A structured-pragmatic-situational (SPS) approach to conducting case studies,", Information and Organization, 21(3), 2011, pp. 161-176.
30. T. Ramanathan, The role of organisational change management in offshore outsourcing of information technology services: qualitative case studies from a multinational, Universal Publishers, 2009.
31. C. Urquhart, "Qualitative research in IS,",(An encounter with grounded theory: tackling the practical and philosophical issues), 2001, pp. 104-140.
32. M.P. Gupta and D. Jana, "E-government evaluation: a framework and case study,", Government Information Quarterly, 20(4), 2003, pp. 365-387.
33. Z. Irani and P.E.D. Love, "The Propagation of Technology Management Taxonomies for Evaluating Investments in Information Systems,", J. Manage. Inf. Syst., 17(3), 2001, pp. 161-177.
34. S. Shang and P.B. Seddon, "Assessing and managing the benefits of enterprise systems: the business manager's perspective,", Information Systems Journal, 12(4), 2002, pp. 271-299.
35. A. Evangelidis, "FRAMES - A Risk Assessment Framework for e-Services,", Electronic Journal of e-Government, 2(1), 2004, pp. 21-30.
36. P. Schwartz, "When good companies do bad things,", Strategy & Leadership, 28(3), 2000, pp. 4-11.
37. E. Buchanan and E. Luck, "The electronic village: The digital challenges in communication strategies for sporting organization,", International Journal of Business Environment, 2(2), 2008, pp. 258-279.
38. B. Hochstrasser, "Justifying IT investments,", Conference Proceedings: Advanced Information Systems; The New Technologies in Today's Business Environment, 1992, pp. 17-28.
39. J.C. Bertot, P.T. Jaeger and D. Hansen, "The impact of polices on government social media usage: Issues, challenges, and recommendations,", Government Information Quarterly, 29(1), 2012, pp. 30-40.
40. A. Bin Al-Tameem, P. Chittikala and P. Pichappan, "A study of AJAX vulnerability in Web 2.0 applications,", Applications of Digital Information and Web Technologies, 2008. ICADIWT 2008. First International Conference on the, 2008, pp. 63-67.
41. N. Huijboom, T. Broek, V. Frissen, L. Kool, B. Kotterink, M.M. Nielsen and J. Millard, "Public Services 2.0: Impact of Social Computing on Public Services,", 2009.
42. P. DiMaggio, E. Hargittai, W.R. Neuman and J.P. Robinson, "Social Implications of the Internet,", Annual Review of Sociology, 27, 2001, pp. pp. 307-336.
43. W.H. Delone and E.R. McLean, "The DeLone and McLean Model of Information Systems Success: A Ten-Year Update,", J. Manage. Inf. Syst., 19(4), 2003, pp. 9-30.
44. C.M. Schweik, I. Mergel, J.R. Sandfort and Z.J. Zhao, "Toward Open Public Administration Scholarship,", Journal of Public Administration Research and Theory, 21(suppl 1), 2011, pp. i175-i198.
45. P. Parycek and M. Sachs, "Open Government-Information Flow in Web 2.0,", European Journal of ePractice, 9(1), 2010, pp. 1-70.
46. B.L. Myers, L.A. Kappelman and V.R. Prybutok, "A comprehensive model for assessing the quality and productivity of the information system function: towards a theory for information systems assessment,", Information Resources Management Journal, 10(1), 1997, pp. 6-25.
47. H. Chen, S. Thoms and T. Fu, "Cyber extremism in Web 2.0: An exploratory study of international Jihadist groups,", Intelligence and Security Informatics, 2008. ISI 2008. IEEE International Conference on, 2008, pp. 98-103.
48. A. Meijer and M. Thaens, "Alignment 2.0: Strategic use of new internet technologies in government,", Government Information Quarterly, 27(2), 2010, pp. 113-121.
49. S. Grabner-Krauter, "Web 2.0 Social Networks: The Role of Trust,", Journal of Business Ethics, 90(4), 2009, pp. 505-522.