Management and failure of large transformation projects: Factors affecting user adoption

IFIP Advances in Information and Communication Technology

Volumn 402, Issue , 2013, Pages 121-135

  Janssen, Marijn ^a   van Veenstra, Anne Fleur ^a   van der Voort, Haiko ^a  

^a DELFT UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

Adoption; Diffusion; e government; Failure; Project failure; Transformational government; XBRL

Indexed keywords

COMPUTER SYSTEM RECOVERY; DIFFUSION;

ADOPTION; E-GOVERNMENTS; PROJECT FAILURES; TRANSFORMATIONAL GOVERNMENTS; XBRL;

GOVERNMENT DATA PROCESSING;

EID: 84902239408     PISSN: 18684238     EISSN: None     Source Type: Book Series    
DOI: 10.1007/978-3-642-38862-0_8     Document Type: Conference Paper

References (23)

1. Beynon-Davies, P.: Models for e-government. Transforming Government: People, Process and Policy 1(1), 7–28 (2007)
2. Bharosa, N., Janssen, M., Wijk, R.V., Winne, N.D., Voort, H.V.D., Hulstijn, J., et al.: Tapping into existing information flows: The transformation to compliance by design in business-to-government information exchange. Government Information Quarterly 30(supplement), s9–s18 (2013)
3. Cordella, A., Iannacci, F.: Information systems in the public sector: The e-Government enactment framework. Journal of Strategic Information Systems 19, 52–66 (2010)
4. Daniels, C.B., LaMarsh, W.J.: Complexity as a Cause of Failure in Information Technology Project Management. Paper Presented at the IEEE International Conference on System of Systems Engineering, SoSE 2007 (2007)
5. Davis, F.D.: Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly 13(3), 319–340 (1989)
6. Dawes, S.S.: The Evolution and Continuing Challenges of E-Governance. Public Administration Review (Special issue on The Quest for High-Performance Administration) 68(4), S86–S102 (2008)
7. Gauld, R.: Public sector information system project failures: Lessons from a New Zealand hospital organization. Government Information Quarterly 24, 102–114 (2007)
8. Irani, Z., Elliman, T., Jackson, P.: Electronic transformation of government in the UK: a research agenda. European Journal of Information Systems 16(4), 327–335 (2007)
9. Janssen, M., Veenstra, A.F.V., Groenleer, M., Voort, H.V.D., Bruijn, H.D., Bastiaansen, C.: Uit het Zicht: Beleidsmaatregelen voor het versnellen van het gebruik van ICT-toepassingen voor administratieve latenverlichting Delft: ACTAL (2010)
10. Loukis, E., Charalabidis, Y.: Why do eGovernment Projects Fail? Risk Factors of Large Information Systems Projects in the Greek Public Sector: An International Comparison 7, 2(59-77) (2011)
11. Lu, X., Liu, H., Ye, W.: Analysis failure factors for small & medium software projects based on PLS method. Paper Presented at the The 2nd IEEE International Conference on Information Management and Engineering, ICIME (2010)
12. McAfee, Andrew: When too much IT knowledge is a dangerous thing. MIT Sloan Management Review, 83–89 (2003)
13. McConnell, S.: Rapid Development. Microsoft Press (1996)
14. Morgeson III, F.V., Mithas, S.: Does E-Government Measure Up to E-Business? Comparing End User Perceptions of U.S. Federal Government and E-Business Web Sites. Public Administration Review 69(4), 740–752 (2009)
15. Nelson, R.R.: IT project Management: Infamous failures, classic mistakes and best practices. MISQ Executive 6(2), 67–78 (2007)
16. Orlikowski, J.W.: Using Technology and Constituting Structures: A practice Lens for Studying Technology in Organizations. Organization Science 11(4), 404–428 (2000)
17. Pinto, J.K., Mantel Jr., S.J.: The causes of project failure. IEEE Transactions on Engineering Management 37(4), 269–276 (1990)
18. Rogers, E.M.: Diffusion of innovations. Free Press, New York (2003)
19. Venkatesh, V., Morris, M., Davis, G., Davis, F.: User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly 27(3), 425–478 (2003)
20. Weerakkody, V., Dhillon, G.: Moving from E-Government to T-Government: A Study of Process Re-engineering Challenges in a UK Local Authority Perspective. International Journal of Electronic Government Research 4(4), 1–16 (2008)
21. Weerakkody, V., Janssen, M., Dwivedi, Y.: Transformational Change and Business Process Reengineering (BPR): Lessons from the British and Dutch Public Sector. Government Information Quarterly 28(3), 320–328 (2011)
22. Yeo, K.T.: Critical failure factors in information systems projects. International Journal of Project management 20(3), 241–246 (2002)
23. Yin, R.: Case Study Research: Design and Methods, 4th edn. SAGE Publications, California (2009)