Lost in translation: Exploring therapists' experiences of providing stroke rehabilitation across a language barrier

Disability and Rehabilitation

Volumn 36, Issue 25, 2014, Pages 2127-2135

  Taylor, Elizabeth ^a   Jones, Fiona ^b  

^a KING'S COLLEGE LONDON   (United Kingdom)

^b ST GEORGE'S UNIVERSITY OF LONDON   (United Kingdom)

Author keywords

Communication; Engagement; Ethnicity; Health inequalities; Interpreters; Language; Stroke; Therapy

Indexed keywords

COMMUNICATION DISORDER; CULTURAL ANTHROPOLOGY; FAMILY; HEALTH CARE DELIVERY; HUMAN; HUMAN RELATION; INFORMATION PROCESSING; INTERPERSONAL COMMUNICATION; STROKE;

COMMUNICATION; COMMUNICATION BARRIERS; CULTURE; DATA COLLECTION; DELIVERY OF HEALTH CARE; FAMILY; FOCUS GROUPS; HUMANS; PROFESSIONAL-PATIENT RELATIONS; STROKE;

EID: 84901951917     PISSN: 09638288     EISSN: 14645165     Source Type: Journal    
DOI: 10.3109/09638288.2014.892636     Document Type: Article

References (46)

1. Adamson J, Beswick A, Ebrahim S. Is stroke the most common cause of disability? J Stroke Cerebrovas Dis 2004;13:171-7.
2. Hajat C, Heuschmann P, Coshall C, et al. Incidence of aetiological subtypes of stroke in a multi-ethnic population-based study: the South London Stroke register. J Neurol Neurosurg Psychiatr 2011; 82:527-33.
3. Shafi S, de la Plata C, Diaz-Arrastia R, et al. Ethnic disparities exist in trauma care. J Trauma 2007;63:1138-42.
4. McNaughton H, Feigin V, Kerse N, et al. Ethnicity and functional outcome after stroke. Stroke 2011;42:960-4.
5. Ottenbacher K, Campbell J, Kuo Y, et al. Racial and ethnic differences in postactute rehabilitation outcomes after stroke in the United States. Stroke 2008;39:1514-19.
6. National Institute for Health and Care Excellence. Stroke quality standard. London: NICE; 2010.
7. Ellis C, Breland H, Egede L. Racial/ethnic differences in utilization of post-stroke rehabilitation services: a systematic review. Ethnicity Dis 2008;18:365-72.
8. Heuschmann P, Grieve A, Toschke A, et al. Ethnic group disparities in 10 year trends in stroke incidence and vascular risk factors: the south London Stroke Register (SLSR). Stroke 2008;39: 2204-10.
9. Phipps DJ. Occupational therapy practice with clients from non-English speaking backgrounds: a survey of clinicians in south-west Sydney. Aust Occup Ther J 1995;42:151-60.
10. Hsieh E, Hong SJ. Not all are desired: providers' views on interpreters' emotional support for patients. Patient Educ Counsel 2010;81:192-7.
11. Meeuwesen L, Twilt S, ten Thije JD, Harmsen H. "Ne diyor?" (what does she say?): informal interpreting in general practice. Patient Educ Counsel 2010;81:198-203.
12. Schenker Y, Karter A, Schillinger D, et al. The impact of limited English proficiency and physician language concordance on reports of clinical interactions among patients with diabetes: the DISTANCE study. Patient Educ Counsel 2010;81:222-8.
13. Ginde A, Sullivan A, Corel B, et al. Reevaluation of the effect of mandatory interpreter legislation on use of professional interpreters for ED patients with language barriers. Patient Educ Counsel 2010; 81:204-6.
14. Kale E, Syed H. Language barriers and the use of interpreters in the public health services. A questionnaire-based survey. Patient Educ Counsel 2010;81:187-91.
15. Rosenburg E. Healthcare across a language divide. Patient Educ Counsel 2010;81:147.
16. Staudt M, Lodato G, Hickman C. Therapists talk about the engagement process. Commun Mental Heal J 2012;48:212-18.
17. Gutenbrunner C, Meyer T, Melvin J, Stucki G. Towards a conceptual description of physical and rehabilitation medicine. J Rehabil Med 2011;43:760-4.
18. Danzl M, Etter N, Andreatta R, Kitzman P. Facilitating neuroreh-abilitation through principles of engagement. J Allied Heal 2012;41: 35-41.
19. Simmons-Mackie N, Kovarsky D. Engagement in clinical interaction: an introduction. Seminars Speech Lang 2009;30:5-10.
20. Lequerica A, Donnell C, Tate G. Patient engagement in rehabilitation therapy: physical and occupational therapist impressions. Disabil Rehabil 2009;31:3-4.
21. Cunningham W, Duffe D, Huang Y, et al. On the meaning and measurement of engagement in youth residential treatment centres. Res Social Work Pract 2009;19:63-77.
22. Medley A, Powell T. Motivational Interviewing to promote self-awareness and engagement in rehabilitation following acquired brain injury: a conceptual review. Neuropsychol Rehabil 2010;20: 481-508.
23. Yamey G, Greenwood R. Religious views of the 'medical' rehabilitation model: a pilot qualitative study. Disabil Rehabil 2004;26:455-62.
24. Chang L, Wang J. A tough-love pedagogy in rehabilitation: integration of rehabilitation ideology with local cultures. Int J Rehabil Res 2009;33:219-27.
25. Perrin P. Heesacker M. Uthe C. Rittman M. Caregiver mental health and racial/ethnic disparities in stroke: implications for culturally sensitive interventions, Rehabil Psychol 2010;55:372-82.
26. Greenhalgh T, Campbell-Richards D, Vijayaraghavan S, et al. New models of self-management education for minority ethnic groups: pilot randomized trial of a story-sharing intervention. J Health Services Res Policy 2011;16:28-36.
27. Department of Health. Tackling health inequalities: 10 years on. A review of developments in tackling health inequalities in England over the last 10 years; 2009. Available from: http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAnd Guidance/DH-098936 [last accessed 9 June 2011].
28. World Health Organisation (WHO). Closing the gap in a generation. Geneva: World Health Organization & Commission on Social Determinants of Health; 2008.
29. Trimble B, Morgenstern L. Stroke in minorities. Neurologic Clin 2008;26:1177-90.
30. Hackney. Health and wellbeing profile 2010/2011 (joint strategic needs assessment); 2012. Aavailable from: http://www.Hackney. gov.uk/jsna.htm [last accessed 22 Dec 2013].
31. Cresswell J. Qualitative inquiry and reseach design: choosing among five approaches. 2nd ed. London: Sage; 2007.
32. Andrews T. What is social constructionism? Grounded Theory Rev 2012;11. Available from: http://groundedtheoryreview.com/2012/06/01/what-is-social-constructionism/[last accessed 6 July 2012].
33. Charmaz K. Grounded theory objectivist and constructivist method. In: Denzin N, Lincoln Y, eds. Handbook of qualitative research. Thousand Oaks (CA): Sage; 2000:509-35.
34. Charmaz K. Constructing grounded theory: a practical guide through qualitative analysis. Thousand Oaks (CA): Sage; 2006.
35. Green J, Thorogood N. Qualitative methods for health research. London: Sage; 2004.
36. Silverman D. Qualitative research: issues of theory, method and practice. London: Sage; 2011.
37. Glaser B. Grounded theory is the study of a concept! 2010. Available from: http://www.youtube.com/watch?vOcpxaLQDnLk [last accessed 22 Dec 2013].
38. Heritage J, Maynard D. Communication in medical care: interactions between primary care physicians and patients. Cambridge: Cambridge University Press; 2006.
39. Jones A. Nurses talking to patients: exploring conversation analysis as a means of researching nurse-patient communication. Int J Nurs Stud 2003;40:609-18.
40. Barnard R, Cruice M, Playford E. Strategies used in the pursuit of achievability during goal setting in rehabilitation. Qual Health Res 2010;20:239-50.
41. Rochette A, Korner-Bitensky N, Desrosiers J. Actual vs best practice for families post-stroke according to three rehabilitation disciplines. J Rehabil Med 2007;39:513-19.
42. Visser-meily A, Post M, Gorter J, et al. Rehabilitation of stroke patients needs a family-centred approach. Disabil Rehabil 2006;28: 1557-61.
43. Ngo-Metzger Q, Sorkin D, Phillips R. Providing high-quality care for limited English proficient patients: the importance of language concordance and interpreter use. J General Internal Med 2007;22: 324-30.
44. Kendall E, Catalano T, Kuipers P, et al. Recovery following stroke: the role of self-management education. Social Sci Med 2007;64: 735-46.
45. Marquez de la Plata C, Lacritz LH, Mitschke R, et al. Detecting differential memory performance among Spanish speaking patients with temporal lobe epilepsy. NeuroRehabilitation 2009; 24:87-93.
46. Arango-Lasprilla J. Racial/ethnic disparities in outcomes after central nervous system injury. NeuroRehabilitation 2009;24:1-3.