Reevaluation of the effect of mandatory interpreter legislation on use of professional interpreters for ED patients with language barriers

Patient Education and Counseling

Volumn 81, Issue 2, 2010, Pages 204-206

  Ginde, Adit A ^a   Sullivan, Ashley F ^b   Corel, Blanka ^b   Caceres, J Alfredo ^b   Camargo, Carlos A ^b  

^a UNIVERSITY OF COLORADO SCHOOL OF MEDICINE   (United States)

^b MASSACHUSETTS GENERAL HOSPITAL   (United States)

Author keywords

Communication; Emergency department; Immigrants; Interpreters; Language barriers

Indexed keywords

ADULT; AGE; ARTICLE; BIRTHPLACE; EMERGENCY WARD; ENGLISH LANGUAGE; ETHNICITY; FAMILY; FEMALE; FRIEND; GENDER BIAS; HISPANIC; HOSPITAL PERSONNEL; HUMAN; INTERPRETER SERVICE; LANGUAGE; MAJOR CLINICAL STUDY; MALE; MANDATORY PROGRAM; NAMED GROUPS BY OCCUPATION; PATIENT CARE; PRIORITY JOURNAL; PROFESSIONAL MEDICAL INTERPRETER; UNITED STATES;

ADULT; ALLIED HEALTH PERSONNEL; BOSTON; COMMUNICATION BARRIERS; EMERGENCY SERVICE, HOSPITAL; FEMALE; HEALTH SURVEYS; HEALTHCARE DISPARITIES; HUMANS; LANGUAGE; LEGISLATION AS TOPIC; MALE; MIDDLE AGED; OCCUPATIONS; QUALITY OF HEALTH CARE; TRANSLATING; YOUNG ADULT;

EID: 77957257916     PISSN: 07383991     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pec.2010.01.023     Document Type: Article

References (10)

1. Massachusetts General Laws, Chapter 111, Section 25J and Chapter 123, Section 23A. An act requiring competent interpreter services in the delivery of certain acute health care services. Available at: Accessed 18 June; 2009. http://www.mass.gov/legis/laws/seslaw00/sl000066.htm.
2. Sarver J., Baker D.W. Effect of language barriers on follow-up appointments after an emergency department visit. J Gen Intern Med 2000, 15:256-264.
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6. Baker D.W., Parker R.M., Williams M.V., Coates W.C., Pitkin K. Use and effectiveness of interpreters in an emergency department. J Amer Med Assoc 1996, 275:783-788.
7. Bernstein J., Bernstein E., Dave A., Hardt E., James T., Linden J., et al. Trained medical interpreters in the emergency department: effects on services, subsequent charges, and follow-up. J Immigr Health 2002, 4:171-176.
8. Ginde A.A., Clark S., Camargo C.A. Language barriers among patients in Boston emergency departments: use of medical interpreters after passage of interpreter legislation. J Immigr Minor Health 2009, 11:527-530.
9. Moreno M.R., Otero-Sabogal R., Newman J. Assessing dual-role staff-interpreter linguistic competency in an integrated healthcare system. J Gen Intern Med 2007, 22:277-278.
10. Rosenberg E., Seller R., Leanza Y. Through interpreters' eyes: comparing roles of professional and family interpreters. Patient Educ Couns 2008, 80:87-93.