Relatives' perspectives on the quality of care in an Intensive Care Unit: The theoretical concept of a new tool

Patient Education and Counseling

Volumn 95, Issue 3, 2014, Pages 406-413

  Van Mol, Margo M C ^a   Bakker, Esther C ^b   Nijkamp, Marjan D ^b   Kompanje, Erwin J O ^a   Bakker, Jan ^a   Verharen, Lisbeth ^c  

^a ERASMUS MEDICAL CENTER   (Netherlands)

^b OPEN UNIVERSITY OF THE NETHERLANDS   (Netherlands)

^c HAN UNIVERSITY OF APPLIED SCIENCES   (Netherlands)

Author keywords

Communication; Consumer quality index; CQI; Critical care; Family support; Health care surveys; Intensive care unit; Quality assessment; Quality of care; Relatives; Satisfaction

Indexed keywords

ARTICLE; CONSUMER QUALITY INDEX RELATIVES ON INTENSIVE CARE UNIT; CQI R ICU; HEALTH BEHAVIOR; HEALTH CARE QUALITY; HEALTH SURVEY; HUMAN; INTENSIVE CARE UNIT; INTERPERSONAL COMMUNICATION; MEAL; MEDICAL DOCUMENTATION; NETHERLANDS; NURSE; PREDICTION; PRIORITY JOURNAL; PSYCHOMETRY; QUANTITATIVE STUDY; QUESTIONNAIRE; RELATIVE; RELIABILITY; WARD; ADOLESCENT; ADULT; AGED; AGED, 80 AND OVER; COMMUNICATION; CRITICAL CARE; FAMILY; FEMALE; HEALTH CARE SURVEYS; HUMANS; INSTRUMENTATION; INTENSIVE CARE UNITS; MALE; METHODS; MIDDLE AGED; OUTCOME ASSESSMENT (HEALTH CARE); PATIENT SATISFACTION; PSYCHOMETRICS; QUALITY ASSURANCE, HEALTH CARE; QUALITY INDICATORS, HEALTH CARE; QUESTIONNAIRES; REPRODUCIBILITY OF RESULTS; STANDARDS; STATISTICS AND NUMERICAL DATA; YOUNG ADULT;

ADOLESCENT; ADULT; AGED; AGED, 80 AND OVER; COMMUNICATION; CRITICAL CARE; FAMILY; FEMALE; HEALTH CARE SURVEYS; HUMANS; INTENSIVE CARE UNITS; MALE; MIDDLE AGED; NETHERLANDS; OUTCOME ASSESSMENT (HEALTH CARE); PATIENT SATISFACTION; PSYCHOMETRICS; QUALITY ASSURANCE, HEALTH CARE; QUALITY INDICATORS, HEALTH CARE; QUESTIONNAIRES; REPRODUCIBILITY OF RESULTS; YOUNG ADULT;

EID: 84899950965     PISSN: 07383991     EISSN: 18735134     Source Type: Journal    
DOI: 10.1016/j.pec.2014.03.019     Document Type: Article

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