Does message placement influence risk perception and affect?

Journal of Communication Management

Volumn 18, Issue 2, 2014, Pages 122-130

  Lachlan, Kenneth ^a   Spence, Patric R ^b  

^a UNIVERSITY OF MASSACHUSETTS BOSTON   (United States)

^b UNIVERSITY OF KENTUCKY   (United States)

Author keywords

Cognition; Crisis communication; Crisis management; Fear; Risk awareness; Risk communication

Indexed keywords

EID: 84899717008     PISSN: 1363254X     EISSN: None     Source Type: Journal    
DOI: 10.1108/JCOM-12-2012-0097     Document Type: Article

References (27)

1. Benoit, W.L. (1997), "Image repair discourse and crisis communication" in Public Relations Review, Vol. 23, No. 2, pp. 177-186.
2. Benoit, W.L. (2006), "President Bush's image repair effort on meet the press: the complexities of defeasibility" in Journal of Applied Communication Research, Vol. 34, No. 3, pp. 285-306.
3. Berger, C.R. (1987), "Communicating under uncertainty" in Roloff, M.E. and Miller, G.R. (Eds.), Interpersonal processes: New Directions for Communication Research, Sage, Newbury Park, CA, pp. 39-62.
4. Brinson, S.L., Benoit, W.L. (1996), "Dow Corning's image repair strategies in the breast implant crisis" in Communication Quarterly, Vol. 44, No. 1, pp. 29-41.
5. Coombs, W.T., Holladay, S.J. (2002), "Helping crisis managers protect reputational assets: initial tests of the situational crisis communication theory" in Management Communication Quarterly, Vol. 16, pp. 165-186.
6. Egbert, N., Parrott, R. (2001), "Self-efficacy and rural women's performance of breast and cervical cancer detection practices" in Journal of Health Communication, Vol. 6, No. 3, pp. 219-233.
7. Johnson, E.J., Tversky, A. (1983), "Affect, generalization, and the perception of risk" in Journal of Personality and Social Psychology, Vol. 45, No. 1, pp. 20-31.
8. Keltner, D., Ellsworth, P.C., Edwards, K. (1993), "Beyond simple pessimism: effects of sadness and anger on social perception" in Journal of Personality and Social Psychology, Vol. 64, No. 5, pp. 740-752.
9. Lachlan, K.A., Spence, P.R. (2007), "Hazard and outrage: developing a psychometric instrument in the aftermath of Katrina" in Journal of Applied Communication Research, Vol. 35, No. 1, pp. 109-123.
10. Lachlan, K., Spence, P.R. (2010), "Communicating risks: examining hazard and outrage in multiple contexts" in Risk Analysis, Vol. 30, No. 12, pp. 1872-1886.
11. Lerner, J.S., Keltner, D. (2000), "Beyond valence: toward a model of emotion-specific influences on judgment and choice" in Cognition and Emotion, Vol. 14, No. 4, pp. 473-493.
12. Perse, E., Signorielli, N., Courtright, J., Samter, W., Caplan, S., Lambe, J., Cai, X. (2002), "Public perceptions of media functions at the beginning of the war on terrorism" in Greenberg, B.S. (Ed.), Communication and terrorism, Hampton, Cresskill, NJ, pp. 39-52.
13. Reynolds, B., Seeger, M.W. (2005), "Crisis and emergency risk communication as an integrative model" in Journal of Health Communication, Vol. 10, No. 1, pp. 43-55.
14. Sandman, P.M., Weinstein, N.D., Hallman, W.K. (1998), "Communications to reduce risk underestimation and overestimation" in Risk Decision and Policy, Vol. 3, No. 2, pp. 93-108.
15. Scott, M.S., Lyman, S.M. (1968), "Accounts" in American Sociological Review, Vol. 33, No. 1, pp. 46-62.
16. Seeger, M.W., Sellnow, T., Ulmer, R.R. (2003), Communication and Organizational Crisis, Praeger, Westport, CT.
17. Slovic, P. (1994), "Perceptions of risk: paradox and challenge" in Brehmer, B. and Sahlin, N.E. (Eds.), Future Risks and Risk Management. Technology, Risk, and Society: An International Series in Risk Analysis, Vol. 9, Kluwer, Dordecht, pp. 63-78.
18. Slovic, P., Fischoff, B., Lichtenstein, S. (1986), "The psychometric study of risk perception" in Menkes, J. and Mumpower, J. (Eds.), Risk Evaluation and Measurement, Plenum, New York, NY, pp. 3-4.
19. Spence, P.R., Lachlan, K.A., Omilion-Hodges, L.M., Goddard, A.K. (2014), "Being first means being credible? Examining the impact of message source on organizational reputation" in Communication Research Reports, Vol. 31, No. 1, pp. 124-130.
20. Spence, P.R., Westerman, D., Skalski, P.D., Seeger, M., Sellnow, T.L., Ulmer, R.R. (2006), "Gender and age effects on information seeking after 9/11" in Communication Research Reports, Vol. 23, No. 3, pp. 217-223.
21. Spence, P.R., Westerman, D., Skalski, P.D., Seeger, M., Ulmer, R.R., Venette, S., Sellnow, T.L. (2005), "Proxemic effects on information seeking after the September 11 attacks" in Communication Research Reports, Vol. 22, No. 1, pp. 39-46.
22. Sturges, D.L. (1994), "Communicating through crisis: a strategy for organizational survival" in Management Communication Quarterly, Vol. 7, No. 3, pp. 297-316.
23. Trumbo, C.W., McComas, K.A. (2003), "The function of credibility in information processing for risk perception" in Risk Analysis, Vol. 23, No. 2, pp. 343-353.
24. Visschers, V.H.M., Wiedemann, P.M., Gutscher, H., Kurzenhauser, S., Seidl, R., Jardine, C.G., Timmermans, D.R.M. (2012), "Affect-inducing risk communication: current knowledge and future directions" in Journal of Risk Research, Vol. 15, No. 3, pp. 257-271.
25. Ware, B.L., Linkugel, W.A. (1973), "They spoke in defense of themselves: on the generic criticism of apologia" in Quarterly Journal of Speech, Vol. 59, No. 3, pp. 273-283.
26. Witte, K., Meyer, G., Martel, D. (2000), Effective Health Risk Messages, Sage, Thousand Oaks, CA.
27. Perse, E., Nathanson, A.I., McLeod, D.M. (1996), "Effects of spokesperson sex, public announcement appeal, and involvement on evaluations of same-sex PSAs" in Health Communication, Vol. 8, pp. 171-189.