Stress in telephone helpline nurses is associated with failures of concentration, attention and memory, and with more conservative referral decisions

British Journal of Psychology

Volumn 105, Issue 2, 2014, Pages 200-213

  Allan, Julia L ^a   Farquharson, Barbara ^b   Johnston, Derek W ^a   Jones, Martyn C ^c   Choudhary, Carolyn J ^d   Johnston, Marie ^a  

^a UNIVERSITY OF ABERDEEN   (United Kingdom)

^b UNIVERSITY OF STIRLING   (United Kingdom)

^c UNIVERSITY OF DUNDEE   (United Kingdom)

^d QUEEN MARGARET UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; ATTENTION; DECISION MAKING; FEMALE; HUMAN; MALE; MEMORY; MENTAL STRESS; NURSE; OCCUPATIONAL DISEASE; PATIENT REFERRAL; PHYSIOLOGY; PSYCHOLOGY; QUESTIONNAIRE; STATISTICS AND NUMERICAL DATA; TELEPHONE; UNITED KINGDOM;

ADULT; ATTENTION; DECISION MAKING; FEMALE; HOTLINES; HUMANS; MALE; MEMORY; NURSES; OCCUPATIONAL DISEASES; QUESTIONNAIRES; REFERRAL AND CONSULTATION; SCOTLAND; STRESS, PSYCHOLOGICAL;

EID: 84898827212     PISSN: 00071269     EISSN: 20448295     Source Type: Journal    
DOI: 10.1111/bjop.12030     Document Type: Article

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