Stress in telephone helpline nurses: Research protocol for a study of theoretical determinants, physiological aspects and behavioural consequences

Journal of Advanced Nursing

Volumn 65, Issue 10, 2009, Pages 2208-2215

  Allan, Julia ^a   Farquharson, Barbara ^a   Choudhary, Carolyn ^a   Johnston, Derek W ^a   Jones, Martyn C ^b   Johnston, Marie ^a  

^a UNIVERSITY OF ABERDEEN   (United Kingdom)

^b UNIVERSITY OF DUNDEE   (United Kingdom)

Author keywords

Heart rate; Nurses; Stress; Telephone helpline

Indexed keywords

ARTICLE; CROSS-SECTIONAL STUDY; HEALTH CARE DELIVERY; HEART RATE; HUMAN; JOB SATISFACTION; MENTAL FUNCTION; MENTAL STRESS; METHODOLOGY; MONITORING; NATIONAL HEALTH SERVICE; NURSE; PATHOPHYSIOLOGY; PHYSIOLOGY; PSYCHOLOGICAL ASPECT; TELEPHONE;

AFTER-HOURS CARE; CROSS-SECTIONAL STUDIES; HEART RATE; HOTLINES; HUMANS; JOB SATISFACTION; MENTAL PROCESSES; MONITORING, PHYSIOLOGIC; NURSES; RESEARCH DESIGN; STATE MEDICINE; STRESS, PSYCHOLOGICAL;

EID: 70349119821     PISSN: 03092402     EISSN: 13652648     Source Type: Journal    
DOI: 10.1111/j.1365-2648.2009.05118.x     Document Type: Article

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