Co-production within health and social care - The implications for Wales?

Quality in Ageing and Older Adults

Volumn 15, Issue 1, 2014, Pages 10-20

  Phillips, Andy ^a   Morgan, Gareth ^b  

^a ABERTAWE BRO MORGANNWG UNIVERSITY HEALTH BOARD   (United Kingdom)

^b PRINCE PHILIP HOSPITAL   (United Kingdom)

Author keywords

Change; Co design; Co production; Healthcare; Internal model; Leadership; Management; Social care; Transformation

Indexed keywords

EID: 84896934193     PISSN: 14717794     EISSN: None     Source Type: Journal    
DOI: 10.1108/QAOA-06-2013-0014     Document Type: Article

References (55)

1. Andrews, N., Driffield, D. and Poole, V. (2009), "Altogether now: a collaborative and relationship-centred approach to improving assessment and care management with older people in Swansea", Quality in Ageing, Vol. 10 No. 3, pp. 12-23.
2. Association of Directors of Adult Social Services (2012), "Survey on personal budgets", available at: www.adass.org.uk/index.php?option=com- content&view=article&id=816&Itemid=470 (accessed 30 August 2013).
3. Balducci, L. (2013), "Frailty: a common pathway in aging and cancer", Interdiscip Top Gerontol, Vol. 38 No. 1, pp. 61-72.
4. Bodenheimer, T., Bojestig, M. and Henriks, G. (2007), "Making systemwide improvements in health care: lessons from Jönköping County, Sweden", Qual Manag Health Care, Vol. 16 No. 1, pp. 10-5.
5. Bodenheimer, T., Lorig, K., Holman, H. and Grumbach, K. (2002), "Patient self-management of chronic disease in primary care", JAMA, Vol. 288 No. 19, pp. 2469-75.
6. Bowers, H., Mordey, M., Runnicles, D., Barker, S., Thomas, N., Wilkins, A., Lockwood, S. and Catley, A. (2011), "Not a one way street: research into older people's experiences of support based on mutuality and reciprocity", interim findings, Joseph Rowntree Foundation, available at: www.jrf.org.uk/sites/files/jrf/supporting-older-people-full-0.pdf (accessed 30 August 2013).
7. Boyd, H., McKernon, S., Mullin, B. and Old, A. (2012), "Improving healthcare through the use of co-design", NZ Med J, Vol. 125 No. 1357, pp. 76-87.
8. Boye, N. (2012), "Co-production of health enabled by next generation personal health systems", Stud Health Technol Inform, Vol. 177, pp. 52-8.
9. Brodwin, P. (2008), "The coproduction of moral discourse in US community psychiatry", Med Anthropol Q, Vol. 22 No. 2, pp. 127-47.
10. Canadian Interprofessional Health Collaborative (2010), "A national interprofessional competency framework", available at: www.cihc.ca/files/ CIHC-IPCompetencies-Feb1210.pdf (accessed 30 August 2013).
11. Collard, R.M., Boter, H., Schoevers, R.A. and Oude Voshaar, R.C. (2012), "Prevalence of frailty in community-dwelling older persons: a systematic review", J Am Geriatr Soc, Vol. 60 No. 8, pp. 1487-92.
12. Commission for Social Care Inspection (2006), "Time to care? An overview of home care services for older people in England", available at: www.ukhca.co.uk/pdfs/timetocare.pdf (accessed 30 August 2013).
13. Couët, N., Desroches, S., Robitaille, H., Vaillancourt, H., Leblanc, A., Turcotte, S., Elwyn, G. and Légaré, F. (2013), "Assessments of the extent to which health-care providers involve patients in decision making: a systematic review of studies using the OPTION instrument", Health Expect, March 4, doi 10.1111/hex.12054.
14. Dewar, B. and Nolan, M. (2013), "Caring about caring: developing a model to implement compassionate relationship centred care in an older people care setting", Int J Nurs Stud, 18 February, pii: S0020-7489(13)00033-3, doi 10.1016/j.ijnurstu.2013.01.008.
15. De Witte, N., Gobbens, R., De Donder, L., Dury, S., Buffel, T., Schols, J. and Verté, D. (2013), "The comprehensive frailty assessment instrument: development, validity and reliability", Geriatr Nurs, 19 April, pii: S0197-4572(13)00120-1, doi 10.1016/j.gerinurse.2013.03.002.
16. Dickson, N. (2008), "Forward", in Goodrich, J. and Cornwell, J. (Eds), Seeing the Person in the Patient: The Point of Care Review, The King's Fund, London, pp. 29-39.
17. Edgren, L. (1998), "Co-production - an approach to cardiac rehabilitation from a service management perspective", J Nurs Manag, Vol. 6 No. 2, pp. 77-85.
18. Elwood, P. and Longley, M. (2010), "My health: whose responsibility?", Journal of Epidemiology and Community Health, Vol. 64 No. 9, pp. 761-4.
19. Elwood, P., Morgan, G., Fone, D. and Dunstan, F. (2011), "Aspirin use in a South-Wales County", Br J Cardiol, Vol. 18 No. 10, pp. 238-40.
20. Elwyn, G., Frosch, D., Thomson, R., Joseph-Williams, N., Lloyd, A., Kinnersley, P., Cording, E., Tomson, D., Dodd, C., Rollnick, S., Edwards, A. and Barry, M. (2012), "Shared decision making: a model for clinical practice", J Gen Intern Med, Vol. 27 No. 10, pp. 1361-7.
21. Freudenthal, A., Stüdeli, T., Lamata, P. and Samset, E. (2011), "Collaborative co-design of emerging multi-technologies for surgery", J Biomed Inform, Vol. 44 No. 2, pp. 198-215.
22. Frosch, D.L., May, S.G., Rendle, K.A., Tietbohl, C. and Elwyn, G. (2012), "Authoritarian physicians and patients' fear of being labeled 'difficult' among key obstacles to shared decision making", Health Affairs, Vol. 31 No. 5, pp. 1030-8.
23. Gillard, S., Simons, L., Turner, K., Lucock, M. and Edwards, C. (2012), "Patient and public involvement in the coproduction of knowledge: reflection on the analysis of qualitative data in a mental health study", Qual Health Res, Vol. 22 No. 8, pp. 1126-37.
24. Glasgow, R.E., Davis, C.L., Funnell, M.M. and Beck, A. (2003), "Implementing practical interventions to support chronic illness self-management", Jt Comm J Qual Saf, Vol. 29 No. 11, pp. 563-74.
25. Goodrich, J. and Cornwell, J. (2008), Seeing the Person in the Patient: The Point of Care Review, The King's Fund, London.
26. Goodrich, K., Kaambwa, B. and Al-Janabi, H. (2012), "The inclusion of informal care in applied economic evaluation: a review", Value Health, Vol. 15 No. 6, pp. 975-81.
27. Greenfield, S., Kaplan, S. andWare, J.E. Jr (1985), "Expanding patient involvement in care. Effects on patient outcomes", Ann Intern Med, Vol. 102 No. 4, pp. 520-8.
28. Guerrier, M., Légaré, F., Turcotte, S., Labrecque, M. and Rivest, L.P. (2013), "Shared decision making does not influence physicians against clinical practice guidelines", PLoS One, Vols 24, 8 No. 4, pp. 1-7.
29. Hibbard, J.H. and Tusler, M. (2007), "Assessing activation stage and employing a 'Next Steps' approach to supporting patient self-management", J Ambul Care Management, Vol. 30 No. 1, pp. 2-8.
30. Hörder, H.M., Frändin, K. and Larsson, M.E. (2013), "Self-respect through ability to keep fear of frailty at a distance: successful ageing from the perspective of community-dwelling older people", Int J Qual Stud Health Well-being, Vol. 8, 20194, doi 10.3402/qhw.v8i0.20194.
31. Kasperski, M. (2000), Implementation Strategies: 'Collaboration in Primary Care - Family Doctors and Nurse Practitioners Delivering Shared Care', Ontario College of Family Physicians, Toronto, available at: www.cfpc.ca/English/CFPC/CLFM/bibnursing/default.asp?s-1 (accessed 30 August 2013).
32. Légaré, F., Labrecque, M., Cauchon, M., Castel, J., Turcotte, S. and Grimshaw, J. (2012), "Training family physicians in shared decision-making to reduce the overuse of antibiotics in acute respiratory infections: a cluster randomized trial", CMAJ, Vol. 18 No. (184)13, pp. E726-E734.
33. Légaré, F., Stacey, D., Brière, N., Fraser, K., Desroches, S., Dumont, S., Sales, A., Puma, C. and Aubé, D. (2013), "Healthcare providers' intentions to engage in an interprofessional approach to shared decision-making in home care programs: a mixed methods study", J Interprof Care, Vol. 27 No. 3, pp. 214-22.
34. Liénard, A., Merckaert, I., Libert, Y., Delvaux, N., Marchal, S., Boniver, J., Etienne, A.M., Klastersky, J., Reynaert, C., Scalliet, P., Slachmuylder, J.L. and Razavi, D. (2006), "Factors that influence cancer patients' anxiety following a medical consultation: impact of a communication skills training programme for physicians", Ann Oncol, Vol. 17 No. 9, pp. 1450-8.
35. Lown, B.A., Clark, W.D. and Hanson, J.L. (2009), "Mutual influence in shared decision making: a collaborative study of patients and physicians", Health Expect, Vol. 12 No. 2, pp. 160-74.
36. Morgan, G. (2012), "Interprofessional aspects of the Welsh dignity in care programme", Journal of Interprofessional Care, Vol. 26 No. 6, pp. 511-3.
37. Morgan, G. (2013), "Health and social care service integration: what can Wales learn y and contribute?", Quality in Ageing and Older Adults, Vol. 14 No. 1, pp. 47-56.
38. Nambisan, P. and Nambisan, S. (2009), "Models of consumer value cocreation in health care", Health Care Manage Rev, Vol. 34 No. 4, pp. 344-54.
39. Needham, C. and Carr, S. (2009), "SCIE Research briefing 31: co-production: an emerging evidence base for adult social care transformation", available at: www.scie.org.uk/publications/briefings/ files/briefing31.pdf (accessed 15 May 2013).
40. Nolan, M.R., Brown, J., Davies, S., Nolan, J. and Keady, J. (2006), "The senses framework: improving care for older people through a relationship-centred approach", Getting Research into Practice (GRIP) Series No. 2, University of Sheffield, Sheffield.
41. Papadimitriou, C. (2008), "It was hard but you did it': the co-production of 'work' in a clinical setting among spinal cord injured adults and their physical therapists", Disabil Rehabil, Vol. 30 No. 5, pp. 365-74.
42. Patterson, M., Nolan, M., Rick, J., Brown, J., Adams, R. and Musson, G. (2011), From Metrics to Meaning: Culture Change and Quality of Acute Hospital Care for Older People, Report for the National Institute for Health Research Service Delivery and Organisation programme HMSO, London.
43. Petch, A., Cook, A. and Miller, E. (2013), "Partnership working and outcomes: do health and social care partnerships deliver for users and carers?", Health Soc Care Community, doi:10.1111/hsc.12050.
44. Piper, D., Ledema, R., Gray, J., Verma, R., Holmes, L. and Manning, N. (2012), "Utilizing experience-based co-design to improve the experience of patients accessing emergency departments in New South Wales public hospitals: an evaluation study", Health Serv Manage Res, Vol. 25 No. 4, pp. 162-72.
45. Pisano, G.P. and Verganti, R. (2008), "Which kind of collaboration is right for you?", Harvard Business Review, Vol. 86 No. 12, pp. 78-86.
46. Politi, M.C. and Street, R.L. Jr (2011), "The importance of communication in collaborative decision making: facilitating shared mind and the management of uncertainty", J Eval Clin Pract, Vol. 17 No. 4, pp. 579-84.
47. Rosenberg, A., Almeida, A. and Macdonald, H. (2012), "Crossing the cultural divide: issues in translation, mistrust, and cocreation of meaning in cross-cultural therapeutic assessment", J Pers Assess, Vol. 94 No. 3, pp. 223-31.
48. Schleifer, D. and Rothman, D.J. (2012), "'The ultimate decision is yours': exploring patients' attitudes about the overuse of medical interventions", PLoS One, Vol. 7 No. 12, pp. 1-27.
49. Shields, C.G., Coker, C.J., Poulsen, S.S., Doyle, J.M., Fiscella, K., Epstein, R.M. and Griggs, J.J. (2009), "Patient-centered communication and prognosis discussions with cancer patients", Patient Educ Couns, Vol. 77 No. 3, pp. 437-42.
50. Smale, G., Tuson, G., Biehal, N. and Marsh, P. (1993), Empowerment, Assessment, Care Management and the Skilled Worker, HMSO, London.
51. Sternberg, S.A., Wershof Schwartz, A., Karunananthan, S., Bergman, H. and Mark Clarfield, A. (2011), "The identification of frailty: a systematic literature review", J Am Geriatr Soc, Vol. 59 No. 11, pp. 2129-38.
52. Stilgoe, J. (2007), "The (co-)production of public uncertainty: UK scientific advice on mobile phone health risks", Public Underst Sci, Vol. 16 No. 1, pp. 45-61.
53. Tsianakas, V., Robert, G., Maben, J., Richardson, A., Dale, C., Griffin, M. and Wiseman, T. (2012), "Implementing patient-centred cancer care: using experience-based co-design to improve patient experience in breast and lung cancer services", Support Care Cancer, Vol. 20 No. 11, pp. 2639-47.
54. Wagner, E.H. (1998), "Chronic disease management: what will it take to improve care for chronic illness?", Effective Clinical Practice, Vol. 1 No. 1, pp. 2-4.
55. Owens, J. and Cribb, A. (2012), "Conflict in medical co-production: can a stratified conception of health help?", Health Care Anal, Vol. 20 No. 3, pp. 268-80.