메뉴 건너뛰기




Volumn 32, Issue 2, 2014, Pages 265-274

Identifying the critical success factors for relationship management in PPP projects

Author keywords

Critical success factors; Public private partnership; Relationship management

Indexed keywords

SURVEYS;

EID: 84890193766     PISSN: 02637863     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijproman.2013.05.004     Document Type: Article
Times cited : (207)

References (45)
  • 4
    • 84993028348 scopus 로고    scopus 로고
    • Avoiding supply chain management failure: lessons from business process re-engineering
    • Burgess R. Avoiding supply chain management failure: lessons from business process re-engineering. International Journal of Logistics Management 1998, 9(1):15-23.
    • (1998) International Journal of Logistics Management , vol.9 , Issue.1 , pp. 15-23
    • Burgess, R.1
  • 5
    • 84986131258 scopus 로고    scopus 로고
    • Understanding customer relationship management (CRM): people, process and technology
    • Chen I.J., Popovich K. Understanding customer relationship management (CRM): people, process and technology. Business Process Management Journal 2003, 9(5):672-688.
    • (2003) Business Process Management Journal , vol.9 , Issue.5 , pp. 672-688
    • Chen, I.J.1    Popovich, K.2
  • 8
    • 0032391195 scopus 로고    scopus 로고
    • A communication based marketing model for managing relationships
    • Duncan T., Moriarty S. A communication based marketing model for managing relationships. Journal of Marketing 1998, 62:1-13.
    • (1998) Journal of Marketing , vol.62 , pp. 1-13
    • Duncan, T.1    Moriarty, S.2
  • 9
    • 33646583787 scopus 로고    scopus 로고
    • Contractual management in PPP projects: evaluation of legal versus relational contracting for service delivery
    • Edkins A.H., Smyth H. Contractual management in PPP projects: evaluation of legal versus relational contracting for service delivery. Journal of Professional Issues in Engineering Education and Practice 2006, 132(1):82-93.
    • (2006) Journal of Professional Issues in Engineering Education and Practice , vol.132 , Issue.1 , pp. 82-93
    • Edkins, A.H.1    Smyth, H.2
  • 10
    • 0041965832 scopus 로고    scopus 로고
    • Analysis of critical success factors relevance along SAP implementation phases
    • Association for Information Systems, Boston, USA
    • Esteves J., Pastor J. Analysis of critical success factors relevance along SAP implementation phases. Proc. Seventh Americas Conference on Information Systems - AMCIS (2001) 2001, 1119-1125. Association for Information Systems, Boston, USA.
    • (2001) Proc. Seventh Americas Conference on Information Systems - AMCIS (2001) , pp. 1119-1125
    • Esteves, J.1    Pastor, J.2
  • 13
    • 26944440715 scopus 로고    scopus 로고
    • The governance of contractual relationships in public-private partnerships
    • Grimsey D., Lewis M.K. The governance of contractual relationships in public-private partnerships. The Journal of Coporate Citizenship 2004.
    • (2004) The Journal of Coporate Citizenship
    • Grimsey, D.1    Lewis, M.K.2
  • 14
    • 84905082651 scopus 로고
    • From marketing mix to relationship marketing: towards a paradigm shift in marketing
    • Grönroos C. From marketing mix to relationship marketing: towards a paradigm shift in marketing. Management Decision 1994, 32(2):4-20.
    • (1994) Management Decision , vol.32 , Issue.2 , pp. 4-20
    • Grönroos, C.1
  • 15
    • 79958024293 scopus 로고    scopus 로고
    • Embedding collaboration through standards - part 2: the key aspects of BS 11000
    • Hawkins D., Little B. Embedding collaboration through standards - part 2: the key aspects of BS 11000. Industrial and Commercial Training 2011, 43(4):239-246.
    • (2011) Industrial and Commercial Training , vol.43 , Issue.4 , pp. 239-246
    • Hawkins, D.1    Little, B.2
  • 17
    • 0034335609 scopus 로고    scopus 로고
    • Trust and adaptation in relational contracting
    • Jeffries F., Reed R. Trust and adaptation in relational contracting. Academy of Management Review 2000, 25(4):873-898.
    • (2000) Academy of Management Review , vol.25 , Issue.4 , pp. 873-898
    • Jeffries, F.1    Reed, R.2
  • 20
    • 0344031911 scopus 로고    scopus 로고
    • Accelerating cultural changes through innovative procurement processes: a Hong Kong perspective
    • Kumaraswamy M.M., Rowlinson S.M., Phua F.T.T. Accelerating cultural changes through innovative procurement processes: a Hong Kong perspective. Journal of Construction Procurement 2002, 8(1):3-11.
    • (2002) Journal of Construction Procurement , vol.8 , Issue.1 , pp. 3-11
    • Kumaraswamy, M.M.1    Rowlinson, S.M.2    Phua, F.T.T.3
  • 22
    • 84855536442 scopus 로고    scopus 로고
    • Multidisciplinary and multi-functional teams in PPP procurement and delivery
    • University of Newcastle, Newcastle, Australia, K. London, G. Thayarapan, J. Chen (Eds.)
    • Kumaraswamy M.M., Rahman M., Palaneeswaran E., Ugwu O., Anvuur A., Yogeswaran K. Multidisciplinary and multi-functional teams in PPP procurement and delivery. Proceedings, CIB W092 Procurement Systems Symposium 2007, 250-262. University of Newcastle, Newcastle, Australia. K. London, G. Thayarapan, J. Chen (Eds.).
    • (2007) Proceedings, CIB W092 Procurement Systems Symposium , pp. 250-262
    • Kumaraswamy, M.M.1    Rahman, M.2    Palaneeswaran, E.3    Ugwu, O.4    Anvuur, A.5    Yogeswaran, K.6
  • 25
    • 78049519125 scopus 로고    scopus 로고
    • Pursuing "relational integration" and "overall value" through "RIVANS"
    • Kumaraswamy M.M., Anvuur A., Smyth H.J. Pursuing "relational integration" and "overall value" through "RIVANS". Facilities 2010, 28(13/14):673-686.
    • (2010) Facilities , vol.28 , Issue.13-14 , pp. 673-686
    • Kumaraswamy, M.M.1    Anvuur, A.2    Smyth, H.J.3
  • 32
    • 2442558049 scopus 로고    scopus 로고
    • Transaction costs, relational contracting and public private partnerships: a case study of UK defence
    • Parker D., Hartley K. Transaction costs, relational contracting and public private partnerships: a case study of UK defence. Journal of Purchasing and Supply Management 2003, 9(3):97-108.
    • (2003) Journal of Purchasing and Supply Management , vol.9 , Issue.3 , pp. 97-108
    • Parker, D.1    Hartley, K.2
  • 33
    • 23944439814 scopus 로고    scopus 로고
    • Customer relationship management: emerging practice, process, and discipline
    • Parvatiyar A., Sheth J.N. Customer relationship management: emerging practice, process, and discipline. Journal of Economic and Social Research 2001, 3(2):1-34.
    • (2001) Journal of Economic and Social Research , vol.3 , Issue.2 , pp. 1-34
    • Parvatiyar, A.1    Sheth, J.N.2
  • 34
    • 84870745311 scopus 로고    scopus 로고
    • Relational competence in complex temporary organizations: the case of a French hospital construction project network
    • Pauget B., Wald A. Relational competence in complex temporary organizations: the case of a French hospital construction project network. International Journal of Project Management 2013, 31:200.
    • (2013) International Journal of Project Management , vol.31 , pp. 200
    • Pauget, B.1    Wald, A.2
  • 36
    • 0036075195 scopus 로고    scopus 로고
    • An innovative public-private partnership: new approach to development
    • Samii R., Van Wassenhove L.N., Bhattacharya S. An innovative public-private partnership: new approach to development. World Development 2002, 30:991-1008.
    • (2002) World Development , vol.30 , pp. 991-1008
    • Samii, R.1    Van Wassenhove, L.N.2    Bhattacharya, S.3
  • 38
    • 33847256911 scopus 로고    scopus 로고
    • Relationship management in the management of PFI/PPP projects in the UK
    • Smyth H., Edkins A. Relationship management in the management of PFI/PPP projects in the UK. International Journal of Project Management 2007, 25(3):232.
    • (2007) International Journal of Project Management , vol.25 , Issue.3 , pp. 232
    • Smyth, H.1    Edkins, A.2
  • 42
    • 12444289650 scopus 로고    scopus 로고
    • Choosing an appropriate research methodology
    • Walker D.H.T. Choosing an appropriate research methodology. Construction Management and Economics 1997, 15(2):149-159.
    • (1997) Construction Management and Economics , vol.15 , Issue.2 , pp. 149-159
    • Walker, D.H.T.1
  • 43
    • 12344319409 scopus 로고    scopus 로고
    • Critical success factors for public-private partnerships in infrastructure development
    • Zhang X.Q. Critical success factors for public-private partnerships in infrastructure development. Journal of Construction Engineering and Management 2005, 131:3-14.
    • (2005) Journal of Construction Engineering and Management , vol.131 , pp. 3-14
    • Zhang, X.Q.1
  • 44
    • 84993026064 scopus 로고    scopus 로고
    • Co-opetition: the organisation of the future
    • Zineldin M. Co-opetition: the organisation of the future. Marketing Intelligence & Planning 2004, 22(7):780-790.
    • (2004) Marketing Intelligence & Planning , vol.22 , Issue.7 , pp. 780-790
    • Zineldin, M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.