Real teams and their effect on the quality of care in nursing homes

BMC Health Services Research

Volumn 13, Issue 1, 2013, Pages

  Havig, Anders Kvale ^a,b   Skogstad, Anders ^c   Veenstra, Marijke ^a   Romøren, Tor Inge ^b  

^a NORWEGIAN SOCIAL RESEARCH NOVA   (Norway)

^b NORWEGIAN UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Norway)

^c UNIVERSITY OF BERGEN   (Norway)

Author keywords

Long term care; Nursing homes; Quality of care; Team; Teams; Teamwork

Indexed keywords

CROSS-SECTIONAL STUDY; HEALTH CARE QUALITY; HUMAN; INTERVIEW; NORWAY; NURSING HOME; ORGANIZATION AND MANAGEMENT; PATIENT CARE; QUESTIONNAIRE; STANDARDS; ARTICLE; STANDARD;

CROSS-SECTIONAL STUDIES; HUMANS; INTERVIEWS AS TOPIC; NORWAY; NURSING HOMES; PATIENT CARE TEAM; QUALITY ASSURANCE, HEALTH CARE; QUALITY OF HEALTH CARE; QUESTIONNAIRES;

EID: 84888348062     PISSN: None     EISSN: 14726963     Source Type: Journal    
DOI: 10.1186/1472-6963-13-499     Document Type: Article

References (71)

1. Systematic review of studies of staffing and quality in nursing homes. Bostick JE, Rantz MJ, Flesner MK, Riggs CJ, J Am Med Dir Assoc 2006 7 6 366 376 10.1016/j.jamda.2006.01.024 16843237 (Pubitemid 44028631)
2. Nursing home caregiver staffing levels and quality of care. Castle NG, J Appl Gerontol 2008 27 4 375 405 10.1177/0733464808321596
3. The relationship between nurse staffing and quality of care in nursing homes: a systematic review. Spilsbury K, Hewitt C, Stirk L, Bowman C, Int J Nurs Stud 2011 48 6 732 750 10.1016/j.ijnurstu.2011.02.014 21397229
4. Staff assignment practices in nursing homes: review of the literature. Rahman A, Straker JK, Manning L, J Am Med Dir Assoc 2009 10 1 4 10 10.1016/j.jamda.2008.08.010 19111847
5. Evidence behind the green house and similar models of nursing home care. Zimmerman S, Cohen LW, Aging Health 2010 6 6 717 737 10.2217/ahe.10.66
6. NOU, Innovasjon i omsorg, Volume 11 Oslo: Oslo, omsorgsdepartementet H-o, 2011
7. Daily practice teams in nursing homes: evidence from New York State. Temkin-Greener H, Cai S, Katz P, Zhao H, Mukamel DB, Gerontologist 2009 49 1 68 80 10.1093/geront/gnp011 19363005
8. Yeatts DE, Cready CM, Noelker LS, Empowered work teams in long-term care: strategies for improving outc omes for residents & staff Baltimore: Health Professions Press 2008
9. Pressure ulcer prevention in nursing homes: views and beliefs of enrolled nurses and other health care workers. Buss IC, Halfens RJG, Abu-Saad HH, Kok G, J Clin Nurs 2004 13 6 668 676 10.1111/j.1365-2702.2004.00953.x 15317506 (Pubitemid 39236998)
10. Nursing home quality, cost, staffing, and staff mix. Rantz MJ, Hicks L, Grando V, Petroski GF, Madsen RW, Mehr DR, Conn V, Zwygart-Staffacher M, Scott J, Flesner M, et al. Gerontologist 2004 44 1 24 38 10.1093/geront/44.1.24 14978318 (Pubitemid 38252510)
11. Staff teamwork in long-term care facilities: the influence of management style, training, and feedback. Tyler DA, Parker VA, Res Gerontological Nursing 2011 4 2 135 146 10.3928/19404921-20100706-01
12. Bass BM, Bass RR, The Bass handbook of leadership: Theory, research, and managerial applications New York: Free Press 2008
13. Work groups and teams in organizations. Kozlowski SWJ, Bell BS, Handbook of Psychology John Wiley & Sons, Inc 2 2003
14. Yukl GA, Leadership in organizations Upper Saddle River, N.J: Pearson Education 7 2010
15. Beyond self-management: antecedents and consequences of team empowerment. Kirkman BL, Benson R, Acad Manage J 1999 42 1 58 74 10.2307/256874
16. Toward a theory of psychological ownership in organizations. Pierce JL, Kostova T, Dirks KT, Acad Manage J 2001 26 2 298 310
17. Psychological ownership: theoretical extensions, measurement and relation to work outcomes. Avey JB, Avolio BJ, Crossley CD, Luthans F, J Organ Behav 2009 30 2 173 191 10.1002/job.583
18. Promoting team effectiveness. Tannenbaum SI, Salas E, Cannon-Bowers JA, Handbook of Work Group Psychology Chichester, England, West MA, 1996 503 529
19. Teams in organizations: recent research on performance and effectiveness. Guzzo RA, Dickson MW, Annu Rev Psychol 1996 47 1 307 338 10.1146/annurev.psych. 47.1.307 15012484 (Pubitemid 126416110)
20. The team climate inventory: development of the TCI and its applications in teambuilding for innovativeness. Anderson N, West MA, European J Work Organ Psychol 1996 5 1 53 66 10.1080/13594329608414840
21. Katzembach JR, Smith DK, The Wisdom of Teams: Creating the High-Performance Organization Boston: Harvard Business Press 1993
22. Role understanding and effective communication as core competencies for collaborative practice. Suter E, Arndt J, Arthur N, Parboosingh J, Taylor E, Deutschlander S, J Interprof Care 2009 23 1 41 51 10.1080/13561820802338579 19142782
23. Hackman JR, Leading teams: setting the stage for great performances Boston, Mass: Harvard Business School Press 2002
24. Paulsen B, Harsvik TH, Halvorsen T, Nygård L, Bemanning og tjenestetilbud i sykehjem SINTEF: Trondheim 2004
25. The team climate inventory: application in hospital teams and methodological considerations. Ouwens M, Hulscher M, Akkermans R, Hermens R, Grol R, Wollersheim H, Quality Safety Health Care 2008 17 4 275 280 10.1136/qshc.2006.021543
26. Consequences of empowered CNA teams in nursing home settings: a longitudinal assessment. Yeatts DE, Cready CM, Gerontologist 2007 47 3 323 339 10.1093/geront/47.3.323 17565096 (Pubitemid 47315515)
27. Group and intergroup relations. Alderfer CP, Improving Quality Work Life 1977 227 296
28. The design of work teams. Hackman JR, Ariel 1987 129 32.197
29. Nursing home environment and organizational performance: association with deficiency citations. Temkin-Greener H, Zheng NT, Cai S, Zhao H, Mukamel DB, Med Care 2010 48 4 357 364 10.1097/MLR.0b013e3181ca3d70 20220535
30. Nontraditional staffing models in long-term care. Goldman BD, J Gerontol Nurs 1998 24 9 29 34
31. A primary care nursing model in long-term care facilities: evaluation of impact on affect, behavior, and socialization. Teresi J, Holmes D, Benenson E, Monaco C, Barrett V, Ramirez M, Koren MJ, Gerontologist 1993 33 5 667 674 10.1093/geront/33.5.667 8225012 (Pubitemid 23295259)
32. The Influence of consistent assignment on nursing home deficiency citations. Castle NG, Gerontologist 2011 51 6 750 760 10.1093/geront/gnr068 22056960
33. Quality of care in the nursing home: effects of staff assignment and work shift. Burgio LD, Fisher SE, Fairchild JK, Scilley K, Hardin JM, Gerontologist 2004 44 3 368 377 10.1093/geront/44.3.368 15197291 (Pubitemid 38808101)
34. Quality of life nursing care: an experimental trial in long-term care. Cox CL, Kaeser L, Montgomery AC, Marion LH, J Gerontol Nurs 1991 17 4 6 11
35. Permanent assignment: A better recipe for the staffing of aides Phoenix: Oryx Press, Patchner MA, 1989
36. Dementia care and quality of life in assisted living and nursing homes. Zimmerman S, Sloane PD, Williams CS, Reed PS, Preisser JS, Eckert JK, Boustani M, Dobbs D, Gerontologist 2005 45 suppl 1 133 146 16230760 (Pubitemid 41606933)
37. Best practices in nursing homes: clinical supervision, management, and human resource practices. Dellefield M, Res Gerontol Nurs 2008 1 3 197 207 10.3928/00220124-20091301-04 20077964
38. Determinants of staff job satisfaction of caregivers in two nursing homes in Pennsylvania. Castle N, Degenholtz H, Rosen J, BMC Health Serv Res 2006 6 1 60 10.1186/1472-6963-6-60 16723022 (Pubitemid 44161613)
39. Determinants of satisfaction and turnover among nursing assistants. The results of a statewide survey. Parson SK, Simmons WP, Penn K, Furlough M, J Gerontol Nurs 2003 29 3 51 58 12683308
40. Beyond 'unloving care': linking human resource management and patient care quality in nursing homes. Eaton SC, Int J Human Resource Manage 2000 11 3 591 616 10.1080/095851900339774
41. The relationship between staffing and quality in long-term care facilities: exploring the views of nurse aides. Bowers BJ, Esmond S, Jacobson N, J Nurs Care Qual 2000 14 4 55 64 10.1097/00001786-200007000-00009 10881450
42. Managing the care of health and the cure of disease-Part I: differentiation. Glouberman S, Mintzberg H, Health Care Manage Rev 2001 26 1 56 69 10.1097/00004010-200101000-00006 11233354 (Pubitemid 32171459)
43. Quality of integrated care for patients with head and neck cancer: development and measurement of clinical indicators. Ouwens MM, Marres HA, Hermens RR, Hulscher MM, van den Hoogen FJ, Grol RP, Wollersheim HC, Head & neck 2007 29 4 378 386 10.1002/hed.20532 17123308 (Pubitemid 46623503)
44. The role of patient care teams in chronic disease management. Wagner EH, BMJ: British Medical Journal 2000 320 7234 569 10.1136/bmj.320.7234.569
45. Direct observations of nursing home care quality: does care change when observed? Schnelle JF, Ouslander JG, Simmons SF, J Am Med Dir Assoc 2006 7 9 541 544 10.1016/j.jamda.2006.03.009 17095417 (Pubitemid 44752660)
46. HOD, Forskrift om kvalitet i pleie- og omsorgstjenestene for tjenesteyting etter lov av 19. november 1982 nr. 66 om helsetjenesten i kommunene og etter lov av 13. desember 1991 nr. 81 om sosiale tjenester m.v. 2003 Oslo, Norway: Helse- og omsorgsdepartementet 2003
47. The quality of care in Norwegian nursing homes. Kirkevold Ø Engedal K, Scand J Caring Sci 2006 20 2 177 183 10.1111/j.1471-6712.2006.00396.x 16756523 (Pubitemid 43943595)
48. Kvalitet i sykehjem sett fra tre kanter. Romøren TI, Tid skrift for Velferdsforskning 2005 8 4 226 233
49. Donabedian A, The definition of quality and approaches to its assessment Ann Arbor, Mich: Health Administration Press 1980
50. Proxy sources for information on nursing home residents' quality of life. Kane RL, Kane RA, Bershadsky B, Degenholtz H, Kling K, Totten A, Jung K, J Gerontol B Psychol Sci Soc Sci 2005 60 6 318 S325 10.1093/geronb/60.6.S318 16260714
51. Agreement between patients' and proxies' reports of quality of lifein Alzheimer's disease. Novella JL, Jochum C, Jolly D, Morrone I, Ankri J, Bureau F, Blanchard F, Qual Life Res 2001 10 5 443 452 10.1023/A:1012522013817 11763206 (Pubitemid 33081999)
52. Nursing homes as complex adaptive systems: relationship between management practice and resident outcomes. Anderson RA, Issel LM, McDaniel RR, Nurs Res 2003 52 1 12 21 10.1097/00006199-200301000-00003 12552171
53. The influence of staffing characteristics on quality of care in nursing homes. Castle NG, Engberg J, Health Serv Res 2007 42 5 1822 1847 10.1111/j.1475-6773.2007.00704.x 17850522 (Pubitemid 47397184)
54. Linking nursing home working conditions to organizational performance. Scott-Cawiezell J, Main DS, Vojir CP, Jones K, Moore L, Nutting PA, Kutner JS, Pennington K, Health Care Manage Rev 2005 30 4 372 380 10.1097/00004010- 200510000-00011 16292014 (Pubitemid 41642325)
55. Snijders TAB, Bosker RJ, Multilevel analysis: an introduction to basic and advanced multilevel modeling London: Sage 1999
56. Aiken LS, West SG, Multiple regression: Testing and interpreting interactions: Sage Publications London: Sage 1991
57. Speaking up in the operating room: how team leaders promote learning in interdisciplinary action teams. Edmondson AC, J Manage Stud 2003 40 6 1419 1452 10.1111/1467-6486.00386 (Pubitemid 37052837)
58. The effects of group longevity on project communication and performance. Katz R, Adm Sci Q 1982 27 1 81 104 10.2307/2392547
59. Groups and teams. Fried JF, Toppin S, Edmondson AC, Health care management NY: Delmar, Shortell SM, Kaluzny AD, 2006
60. Rand G, MD-99 crew pairing test restults 1998
61. Knowledge management in new product teams: practices and outcomes. Lynn GS, Reilly RR, Akgun AE, Eng Manage 2000 47 2 221 231
62. Group and intergroup relatinos New York: Wiley, Alderfer CP, 1980
63. Northouse PG, Leadership: Theory and practice, 5nd edn. edn Los Angeles: Sage 2009
64. The content of effective teamwork mental models in self-managing teams: ownership, learning and heedful interrelating. Druskat VU, Pescosolido AT, Human Relations 2002 55 3 283 314 10.1177/0018726702553001
65. Hofstede G, Culture's consequences: comparing values, behaviors, institutions, and organizations across nations Thousand Oaks, Calif: Sage 2001
66. Schramm Nielsen J, Sivesind KH, Lawrence P, Management in Scandinavia: culture, context and change Cheltenham: Edward Elgar 2004
67. Strand T, Ledelse, organisasjon og kultur Bergen: Fagbokforl 2007
68. Nurse assistant mental models, sensemaking, care actions, and consequences for nursing home residents. Anderson RA, Ammarell N, Bailey D, Colón-Emeric C, Corazzini KN, Lillie M, Piven MLS, Utley-Smith Q, McDaniel RR, Qual Health Res 2005 15 8 1006 1021 10.1177/1049732305280773 16221876 (Pubitemid 41419466)
69. Role conflicts & coping strategies in caregiving: a symbolic interactionist view. Clarke E, J Psychosocial Nursing Mental Health Services 2001 39 1 28 37 (Pubitemid 33645524)
70. Harsvik TH, Hofseth C, Norvoll R, Hem K-G, Sykepleiere i sykehjem Oslo: SINTEF 2002
71. Status differences in cross-functional teams: effects on individual member participation, job satisfaction, and intent to quit. Lichtenstein R, Alexander JA, Mccarthy JF, Wells R, J Health Soc Behav 2004 45 3 322 335 10.1177/002214650404500306 15595510 (Pubitemid 41454421)