Main differentiating issues in aligning information systems with business performance

International Journal of Information Systems in the Service Sector

Volumn 5, Issue 2, 2013, Pages 17-29

  Fernandes, Silvia C ^a  

^a UNIVERSITY OF ALGARVE   (Portugal)

Author keywords

Business Performance; Customer Relationship Management; Enterprise Resource Planning; Information Systems; Process Integration; Strategic Alignment

Indexed keywords

COMMERCE; ENTERPRISE RESOURCE MANAGEMENT; ENTERPRISE RESOURCE PLANNING; INFORMATION SYSTEMS; INFORMATION USE; PUBLIC RELATIONS;

BUSINESS PERFORMANCE; COMPETITIVE POSITION; CUSTOMER RELATIONSHIP MANAGEMENT; INFORMATION SYSTEMS AND TECHNOLOGIES; PROCESS INTEGRATION; STRATEGIC ALIGNMENT; SUPPORTIVE TECHNOLOGIES; SUSTAINABLE BUSINESS;

INFORMATION MANAGEMENT;

EID: 84887430814     PISSN: 19355688     EISSN: 19355696     Source Type: Journal    
DOI: 10.4018/jisss.2013040102     Document Type: Article

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