New Public Management and Citizens' Perceptions of Local Service Efficiency, Responsiveness, Equity and Effectiveness

Public Management Review

Volumn 15, Issue 5, 2013, Pages 762-783

  Andrews, Rhys ^a   van de Walle, Steven ^b  

^a CARDIFF UNIVERSITY   (United Kingdom)

^b ERASMUS UNIVERSITY ROTTERDAM   (Netherlands)

Author keywords

effectiveness; efficiency; equity; New public management; responsiveness

Indexed keywords

EID: 84883557667     PISSN: 14719037     EISSN: 14719045     Source Type: Journal    
DOI: 10.1080/14719037.2012.725757     Document Type: Article

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