메뉴 건너뛰기




Volumn 98, Issue 4, 2013, Pages 593-605

Affect spin and the emotion regulation process at work

Author keywords

Affect spin; Emotion regulation; Experience sampling methods; Fatigue; Work stress

Indexed keywords

ADULT; AFFECT; ARTICLE; DYSTHYMIA; EMPLOYMENT; FATIGUE; FEMALE; HUMAN; MALE; PHYSIOLOGY; PSYCHOLOGICAL ASPECT; YOUNG ADULT;

EID: 84880426245     PISSN: 00219010     EISSN: None     Source Type: Journal    
DOI: 10.1037/a0032559     Document Type: Article
Times cited : (104)

References (34)
  • 1
    • 0041011178 scopus 로고
    • Emotional labor in service roles: The influence of identity
    • Ashforth, B. E., & Humphrey, R. H. (1993). Emotional labor in service roles: The influence of identity. Academy of Management Review, 18, 88-115.
    • (1993) Academy of Management Review , vol.18 , pp. 88-115
    • Ashforth, B.E.1    Humphrey, R.H.2
  • 2
    • 70350132799 scopus 로고    scopus 로고
    • Emotion recognition from expressions in face, voice, and body: The Multimodal Emotion Recognition Test (MERT)
    • doi:10.1037/a0017088
    • Bänziger, T., Grandjean, D., & Scherer, K. R. (2009). Emotion recognition from expressions in face, voice, and body: The Multimodal Emotion Recognition Test (MERT). Emotion, 9, 691-704. doi:10.1037/a0017088
    • (2009) Emotion , vol.9 , pp. 691-704
    • Bänziger, T.1    Grandjean, D.2    Scherer, K.R.3
  • 3
    • 24944502844 scopus 로고    scopus 로고
    • Differences in our sensory worlds: Invalid comparisons with labeled scales
    • doi:10.1111/j.0963-7214.2005.00346.x
    • Bartoshuk, L. M., Fast, K., & Snyder, D. (2005). Differences in our sensory worlds: Invalid comparisons with labeled scales. Current Directions in Psychological Science, 14, 122-125. doi:10.1111/j.0963-7214.2005.00346.x
    • (2005) Current Directions in Psychological Science , vol.14 , pp. 122-125
    • Bartoshuk, L.M.1    Fast, K.2    Snyder, D.3
  • 4
    • 79960281533 scopus 로고    scopus 로고
    • Evaluating individual differences in psychological processes
    • doi:10.1177/0963721411402670
    • Bauer, D. J. (2011). Evaluating individual differences in psychological processes. Current Directions in Psychological Science, 20, 115-118. doi:10.1177/0963721411402670
    • (2011) Current Directions in Psychological Science , vol.20 , pp. 115-118
    • Bauer, D.J.1
  • 5
    • 33745700800 scopus 로고    scopus 로고
    • Conceptualizing and testing random indirect effects and moderated mediation in multilevel models: New procedures and recommendations
    • doi:10.1037/1082-989X.11.2.142
    • Bauer D.J. Preacher, K. J., & Gil, K. M. (2006). Conceptualizing and testing random indirect effects and moderated mediation in multilevel models: New procedures and recommendations. Psychological Methods, 11, 142-163. doi:10.1037/1082-989X.11.2.142
    • (2006) Psychological Methods , vol.11 , pp. 142-163
    • Bauer, D.J.1    Preacher, K.J.2    Gil, K.M.3
  • 6
    • 84866444228 scopus 로고    scopus 로고
    • Industrial/organizational psychology
    • M. R. Mehl & T. S. Conner (Eds.), New York, NY: Guilford Press
    • Beal, D. J. (2012). Industrial/organizational psychology. In M. R. Mehl & T. S. Conner (Eds.), Handbook of research methods for studying daily life (pp. 601-619). New York, NY: Guilford Press.
    • (2012) Handbook of research methods for studying daily life , pp. 601-619
    • Beal, D.J.1
  • 7
    • 79954586788 scopus 로고    scopus 로고
    • Stability, change, and the stability of change in daily workplace affect
    • doi:10.1002/job.713
    • Beal, D. J., & Ghandour, L. (2011). Stability, change, and the stability of change in daily workplace affect. Journal of Organizational Behavior, 32, 526-546. doi:10.1002/job.713
    • (2011) Journal of Organizational Behavior , vol.32 , pp. 526-546
    • Beal, D.J.1    Ghandour, L.2
  • 8
    • 84917134691 scopus 로고    scopus 로고
    • Episodic intrapersonal emotion regulation: Or, dealing with life as it happens
    • A. Grandey, J. Die-fendorff, & D. Rupp (Eds.), New York, NY: Psychology Press/Routledge
    • Beal, D. J., & Trougakos, J. P. (2013). Episodic intrapersonal emotion regulation: Or, dealing with life as it happens. In A. Grandey, J. Die-fendorff, & D. Rupp (Eds.), Emotional labor in the 21st century: Diverse perspectives on emotion regulation at work (pp. 31-55). New York, NY: Psychology Press/Routledge.
    • (2013) Emotional labor in the 21st century: Diverse perspectives on emotion regulation at work , pp. 31-55
    • Beal, D.J.1    Trougakos, J.P.2
  • 9
    • 0141990460 scopus 로고    scopus 로고
    • Methods of ecological momentary assessment in organizational research
    • doi:10.1177/1094428103257361
    • Beal, D. J., & Weiss, H. M. (2003). Methods of ecological momentary assessment in organizational research. Organizational Research Methods, 6, 440-464. doi:10.1177/1094428103257361
    • (2003) Organizational Research Methods , vol.6 , pp. 440-464
    • Beal, D.J.1    Weiss, H.M.2
  • 10
    • 84905812976 scopus 로고    scopus 로고
    • The episodic structure of life at work
    • A. B. Bakker & K. Daniels (Eds.), London, UK: Psychology Press.
    • Beal, D. J., & Weiss, H. M. (2013). The episodic structure of life at work. In A. B. Bakker & K. Daniels (Eds.), A day in the life of a happy worker (pp. 8-24). London, UK: Psychology Press.
    • (2013) A day in the life of a happy worker , pp. 8-24
    • Beal, D.J.1    Weiss, H.M.2
  • 11
    • 29444457362 scopus 로고    scopus 로고
    • An episodic process model of affective influences on performance
    • doi:10.1037/0021-9010.90.6.1054
    • Beal, D. J., Weiss, H. M., Barros, E., & MacDermid, S. M. (2005). An episodic process model of affective influences on performance. Journal of Applied Psychology, 90, 1054-1068. doi:10.1037/0021-9010.90.6.1054
    • (2005) Journal of Applied Psychology , vol.90 , pp. 1054-1068
    • Beal, D.J.1    Weiss, H.M.2    Barros, E.3    MacDermid, S.M.4
  • 12
    • 0033446584 scopus 로고    scopus 로고
    • How to show that 9 > 221: Collect judgments in a between-subjects design
    • doi: 10.1037/1082-989X.4.3.243
    • Birnbaum, M. H. (1999). How to show that 9 > 221: Collect judgments in a between-subjects design. Psychological Methods, 4, 243-249. doi: 10.1037/1082-989X.4.3.243
    • (1999) Psychological Methods , vol.4 , pp. 243-249
    • Birnbaum, M.H.1
  • 13
    • 3142699947 scopus 로고    scopus 로고
    • The importance of being flexible: The ability to both enhance and suppress emotional expression predicts long-term adjustment
    • doi:10.1111/j.0956-7976.2004.00705.x
    • Bonanno, G. A., Papa, A., Lalande, K., Westphal, M., & Coifman, K. (2004). The importance of being flexible: The ability to both enhance and suppress emotional expression predicts long-term adjustment. Psychological Science, 15, 482-487. doi:10.1111/j.0956-7976.2004.00705.x
    • (2004) Psychological Science , vol.15 , pp. 482-487
    • Bonanno, G.A.1    Papa, A.2    Lalande, K.3    Westphal, M.4    Coifman, K.5
  • 14
    • 34748920029 scopus 로고    scopus 로고
    • Workplace emotions: The role of supervision and leadership
    • doi:10.1037/0021-9010.92.5.1357
    • Bono, J. E., Foldes, H. J., Vinson, G., & Muros, J. P. (2007). Workplace emotions: The role of supervision and leadership. Journal of Applied Psychology, 92, 1357-1367. doi:10.1037/0021-9010.92.5.1357
    • (2007) Journal of Applied Psychology , vol.92 , pp. 1357-1367
    • Bono, J.E.1    Foldes, H.J.2    Vinson, G.3    Muros, J.P.4
  • 15
    • 84880445784 scopus 로고    scopus 로고
    • The antecedents and consequences of core affect variability at work (Unpublished doctoral dissertation)
    • University of Akron, Akron, OH
    • Chandler, M. M. (2012). The antecedents and consequences of core affect variability at work (Unpublished doctoral dissertation). University of Akron, Akron, OH.
    • (2012)
    • Chandler, M.M.1
  • 16
    • 70350335643 scopus 로고    scopus 로고
    • A within-person approach to work behavior and performance: Concurrent and lagged citizenship-counterproductivity associations, and dynamic relationships with affect and overall job performance
    • doi:10.5465/AMJ.2009.44636148
    • Dalal, R. S., Lam, H., Weiss, H. M., Welch, E., & Hulin, C. L. (2009). A within-person approach to work behavior and performance: Concurrent and lagged citizenship-counterproductivity associations, and dynamic relationships with affect and overall job performance. Academy of Management Journal, 52, 1051-1066. doi:10.5465/AMJ.2009.44636148
    • (2009) Academy of Management Journal , vol.52 , pp. 1051-1066
    • Dalal, R.S.1    Lam, H.2    Weiss, H.M.3    Welch, E.4    Hulin, C.L.5
  • 17
    • 79954470237 scopus 로고    scopus 로고
    • Emotional display rules as work unit norms: A multilevel analysis of emotional labor among nurses
    • doi:10.1037/a0021725
    • Diefendorff, J. M., Erickson, R. J., Grandey, A. A., & Dahling, J. J. (2011). Emotional display rules as work unit norms: A multilevel analysis of emotional labor among nurses. Journal of Occupational Health Psychology, 16, 170-186. doi:10.1037/a0021725
    • (2011) Journal of Occupational Health Psychology , vol.16 , pp. 170-186
    • Diefendorff, J.M.1    Erickson, R.J.2    Grandey, A.A.3    Dahling, J.J.4
  • 18
    • 0344585434 scopus 로고    scopus 로고
    • Understanding the emotional labor process: A control theory perspective
    • doi:10.1002/job.230
    • Diefendorff, J. M., & Gosserand, R. H. (2003). Understanding the emotional labor process: A control theory perspective. Journal of Organizational Behavior, 24, 945-959. doi:10.1002/job.230
    • (2003) Journal of Organizational Behavior , vol.24 , pp. 945-959
    • Diefendorff, J.M.1    Gosserand, R.H.2
  • 19
    • 0024547210 scopus 로고
    • Arousal and physiological toughness: Implications for mental and physical health
    • doi:10.1037/0033-295X.96.1.84
    • Dienstbier, R. A. (1989). Arousal and physiological toughness: Implications for mental and physical health. Psychological Review, 96, 84-100. doi:10.1037/0033-295X.96.1.84
    • (1989) Psychological Review , vol.96 , pp. 84-100
    • Dienstbier, R.A.1
  • 20
    • 0040811359 scopus 로고    scopus 로고
    • Intraindividual variability in affect: Reliability, validity, and personality correlates
    • doi:10.1037/0022-3514.76.4.662
    • Eid, M., & Diener, E. (1999). Intraindividual variability in affect: Reliability, validity, and personality correlates. Journal of Personality and Social Psychology, 76, 662-676. doi:10.1037/0022-3514.76.4.662
    • (1999) Journal of Personality and Social Psychology , vol.76 , pp. 662-676
    • Eid, M.1    Diener, E.2
  • 21
    • 34248579516 scopus 로고    scopus 로고
    • Attention control, memory updating, and emotion regulation temporarily reduce the capacity for executive control
    • doi: 10.1037/0096-3445.136.2.241
    • Schmeichel, B. J. (2007). Attention control, memory updating, and emotion regulation temporarily reduce the capacity for executive control. Journal of Experimental Psychology: General, 136, 241-255. doi: 10.1037/0096-3445.136.2.241
    • (2007) Journal of Experimental Psychology: General , vol.136 , pp. 241-255
    • Schmeichel, B.J.1
  • 22
    • 79952611970 scopus 로고    scopus 로고
    • A multilevel field investigation of emotional labor, affect, work withdrawal, and gender
    • doi:10.5465/AMJ.2011.59215086
    • Scott, B. A., & Barnes, C. M. (2011). A multilevel field investigation of emotional labor, affect, work withdrawal, and gender. Academy of Management Journal, 54, 116-136. doi:10.5465/AMJ.2011.59215086
    • (2011) Academy of Management Journal , vol.54 , pp. 116-136
    • Scott, B.A.1    Barnes, C.M.2
  • 23
    • 0000221213 scopus 로고
    • Stress and the general adaptation syndrome
    • doi:10.1136/bmj.1.4667.1383
    • Selye, H. (1950). Stress and the general adaptation syndrome. British Medical Journal, 1, 1383-1392. doi:10.1136/bmj.1.4667.1383
    • (1950) British Medical Journal , vol.1 , pp. 1383-1392
    • Selye, H.1
  • 25
    • 77951092341 scopus 로고    scopus 로고
    • Born to burnout: A meta-analytic path model of personality, job burnout, and work outcomes
    • doi:10.1016/j.jvb.2010.01.003
    • Swider, B. W., & Zimmerman, R. D. (2010). Born to burnout: A meta-analytic path model of personality, job burnout, and work outcomes. Journal of Vocational Behavior, 76, 487-506. doi:10.1016/j.jvb.2010.01.003
    • (2010) Journal of Vocational Behavior , vol.76 , pp. 487-506
    • Swider, B.W.1    Zimmerman, R.D.2
  • 26
    • 0038476381 scopus 로고    scopus 로고
    • Emotion regulation in customer service roles: Testing a model of emotional labor
    • doi:10.1037/1076-8998.8.1.55
    • Totterdell, P., & Holman, D. (2003). Emotion regulation in customer service roles: Testing a model of emotional labor. Journal of Occupational Health Psychology, 8, 55-73. doi:10.1037/1076-8998.8.1.55
    • (2003) Journal of Occupational Health Psychology , vol.8 , pp. 55-73
    • Totterdell, P.1    Holman, D.2
  • 27
    • 42149142923 scopus 로고    scopus 로고
    • Making the break count: An episodic examination of recovery activities, emotional experiences, and positive affective displays
    • doi:10.5465/AMJ.2008.30764063
    • Trougakos, J. P., Beal, D. J., Green, S. G., & Weiss, H. M. (2008). Making the break count: An episodic examination of recovery activities, emotional experiences, and positive affective displays. Academy of Management Journal, 51, 131-146. doi:10.5465/AMJ.2008.30764063
    • (2008) Academy of Management Journal , vol.51 , pp. 131-146
    • Trougakos, J.P.1    Beal, D.J.2    Green, S.G.3    Weiss, H.M.4
  • 28
    • 79953069265 scopus 로고    scopus 로고
    • Service without a smile: Comparing the consequences of neutral and positive display rules
    • doi:10.1037/a0021880
    • Trougakos, J. P., Jackson, C. L., & Beal, D. J. (2011). Service without a smile: Comparing the consequences of neutral and positive display rules. Journal of Applied Psychology, 96, 350-362. doi:10.1037/a0021880
    • (2011) Journal of Applied Psychology , vol.96 , pp. 350-362
    • Trougakos, J.P.1    Jackson, C.L.2    Beal, D.J.3
  • 29
    • 0031113028 scopus 로고    scopus 로고
    • Overall job satisfaction: How good are single-item measures?
    • doi:10.1037/0021-9010.82.2.247
    • Wanous, J. P., Reichers, A. E., & Hudy, M. J. (1997). Overall job satisfaction: How good are single-item measures? Journal of Applied Psychology, 82, 247-252. doi:10.1037/0021-9010.82.2.247
    • (1997) Journal of Applied Psychology , vol.82 , pp. 247-252
    • Wanous, J.P.1    Reichers, A.E.2    Hudy, M.J.3
  • 30
    • 0022115623 scopus 로고
    • Toward a consensual structure of mood
    • doi:10.1037/0033-2909.98.2.219
    • Watson D. & Tellegen A. (1985). Toward a consensual structure of mood. Psychological Bulletin, 98, 219-235. doi:10.1037/0033-2909.98.2.219
    • (1985) Psychological Bulletin , vol.98 , pp. 219-235
    • Watson, D.1    Tellegen, A.2
  • 31
    • 0037601735 scopus 로고    scopus 로고
    • Can implementation intentions help to overcome ego-depletion?
    • doi:10.1016/S0022-1031(02)00527-9
    • Webb, T. L., & Sheeran, P. (2003). Can implementation intentions help to overcome ego-depletion? Journal of Experimental Social Psychology, 39, 279-286. doi:10.1016/S0022-1031(02)00527-9
    • (2003) Journal of Experimental Social Psychology , vol.39 , pp. 279-286
    • Webb, T.L.1    Sheeran, P.2
  • 32
    • 0008948147 scopus 로고    scopus 로고
    • Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work
    • Weiss, H. M., & Cropanzano, R. (1996). Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work. Research in Organizational Behavior, 6, 1-74.
    • (1996) Research in Organizational Behavior , vol.6 , pp. 1-74
    • Weiss, H.M.1    Cropanzano, R.2
  • 33
    • 79960836113 scopus 로고    scopus 로고
    • Experiencing work: An essay on a person-centric work psychology
    • doi:10.1111/j.1754-9434.2010.01302.x
    • Weiss, H. M., & Rupp, D. E. (2011). Experiencing work: An essay on a person-centric work psychology. Industrial and Organizational Psychology, 4, 83-97. doi:10.1111/j.1754-9434.2010.01302.x
    • (2011) Industrial and Organizational Psychology , vol.4 , pp. 83-97
    • Weiss, H.M.1    Rupp, D.E.2
  • 34
    • 0344197501 scopus 로고    scopus 로고
    • Effects of energy availability on immediate and delayed reactions to work events
    • doi:10.1037/0021-9010.88.6.1082
    • Zohar, D., Tzischinski, O., & Epstein, R. (2003). Effects of energy availability on immediate and delayed reactions to work events. Journal of Applied Psychology, 88, 1082-1093. doi:10.1037/0021-9010.88.6.1082
    • (2003) Journal of Applied Psychology , vol.88 , pp. 1082-1093
    • Zohar, D.1    Tzischinski, O.2    Epstein, R.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.