Organization-environment adaptation: A macro-level shift in modeling work distress and morale

Journal of Organizational Behavior

Volumn 34, Issue 5, 2013, Pages 629-647

  Dollard, Maureen F ^a   Osborne, Karen ^a   Manning, Ian ^b  

^a UNIVERSITY OF SOUTH AUSTRALIA   (Australia)

^b National Institute of Economic and Industry Research (NIEIR)   (Australia)

Author keywords

Environmental demands; Occupational stress; Organizational adaptation; Police stress; Work stress

Indexed keywords

EID: 84879459585     PISSN: 08943796     EISSN: 10991379     Source Type: Journal    
DOI: 10.1002/job.1821     Document Type: Article

References (98)

1. Aguinis, H., & Gottfredson, R. K. (2010). Best-practice recommendations for estimating interaction effects using moderated multiple regression. Journal of Organizational Behavior, 31, 776-786.
2. Aiken, L. S., West, S. G., & Reno, R. R. (1991). Multiple regression: Testing and interpreting interactions. Newbury Park, CA: Sage.
3. Ashkanasy, N. M. (2010). Publishing today is more difficult than ever. Journal of Organizational Behavior, 31, 1-3. doi: 10.1002/job.676
4. Bacharach, S. B., Bamberger, P. A., & Doveh, E. (2008). Firefighters, critical incidents, and drinking to cope: The adequacy of unit-level performance resources as a source of vulnerability and protection. Journal of Applied Psychology, 1, 155-169.
5. Baker, D., & Hyde, M. (2011). Police have customers too. Police Practice & Research: An International Journal, 12, 148-162.
6. Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22, 309-328.
7. Bakker, A. B., & Heuven, E., (2006). Emotional dissonance, burnout, and in-role performance among nurses and police officers. International Journal of Stress Management, 13, 423-440.
8. Bakker, A. B., & Schaufeli, W. B. (2008). Positive organizational behavior: Engaged employees in flourishing organizations. Journal of Organizational Behavior, 29, 147-154.
9. Bakker, A. B., Demerouti, E., & Euwema, M. C. (2005). Job resources buffer the impact of job demands on burnout. Journal of Occupational Health Psychology, 10, 170-180.
10. Bakker, A. B., Hakanen, J. J., Demerouti, E., & Xanthopoulou, D. (2007). Job resources boost work engagement, particularly when job demands are high. Journal of Educational Psychology, 99, 274-284.
11. Bakker, A. B., Le Blanc, P. M., & Schaufeli, W. B. (2005). Burnout contagion among nurses who work at intensive care units. Journal of Advanced Nursing, 51, 276-287.
12. Bamberger, P. A., & Pratt, M. G. (2010). Moving forward by looking back, reclaiming unconventional research contexts and samples in organizational scholarship. Academy of Management Journal, 4, 665-671.
13. Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17, 99-120.
14. Barreto, I. (2010). Dynamic capabilities: A review of past research and an agenda for the future. Journal of Management, 36, 256-280.
15. Beehr, T. A., Johnson, L. B., & Nieva, R. (1995). Occupational stress: Coping of police and their spouses. Journal of Organizational Behavior, 16, 3-25.
16. Beyer, J. M., Chattopadhyay, P., George, E., Glick, W. H., Ogilvie, D. T., & Pugliese, D. (1997). The selective perception of managers revisited. Academy of Management Journal, 40, 716-737.
17. Bliese, P. D. (2000). With-in group agreement, non-dependence, and reliability: Implications for data aggregation and analyses. In K. J. Klein, & S. W. J. Kozlowski (Eds.), Multilevel theory research and methods in organizations: Foundations extensions and new directions (pp. 349-381). San Francisco CA: Jossey-Bass.
18. Bliese, P. D., & Castro, C. A. (2000). Role clarity, workload and organizational support: Multilevel evidence of the importance of support. Work and Stress, 14, 65-73.
19. Bliese, P. D., & Jex, S. M. (2002). Incorporating a multilevel perspective into occupational stress research: Theoretical, methodological and practical implications. Journal of Occupational Health Psychology, 7, 265-276.
20. Burke, R. J., & Mikkelsen, A. (2006). Burnout among Norwegian police officers: Potential antecedents and consequences. International Journal of Stress Management, 13, 64-83.
21. Caplan, R. D. (1983). Person-environment fit: Past, present, and future. In C. L. Cooper (Ed.), Stress research (pp. 35-78). New York, NY: Wiley.
22. Chakravarthy, B. S. (1982). Adaptation: A promising metaphor for strategic management. Academy of Management Review, 7, 35-44.
23. Champoux, J. E., & Peters, W. S. (1987). Form, effect size, and power in moderated regression analysis. Journal of Occupational Psychology, 60, 243-255.
24. Chan, D. (1998). Functional relations among constructs in the same content domain at different levels of analysis: A typology of composition models. Journal of Applied Psychology, 83, 234-46.
25. Chowdhury, S. K., & Endres, M. L. (2010). The impact of client variability on nurses' occupational strain and injury: Cross-level moderation by safety climate. Academy of Management Journal, 53, 182-198.
26. Cole, M. S., Walter, F., & Bruch, H. (2008). The affective mechanisms linking dysfunctional behavior to performance in work teams: A moderated mediation study. Journal of Applied Psychology, 93, 945-958.
27. Cortina, J. M. (1993). Interaction, nonlinearity, and multicollinearity: Implications for multiple regression. Journal of Management, 19, 915-922.
28. Cotton, P., & Hart, P. M. (2003). Occupational well-being and performance: A review of organisational health research. Australian Psychologist, 38, 118-128.
29. Crawford, E. R., LePine, J. A., & Rich, B. L. (2010). Linking job demands and resources to employee engagement and burnout: A theoretical extension and meta-analytic test. Journal of Applied Psychology, 95, 834-848.
30. Datta, D. K., Guthrie, J. P., & Wright, P. M. (2005). Human resource management and labour productivity: Does industry matter? Academy of Management Journal, 48, 135-145.
31. Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86, 499-512.
32. Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: What are they? Strategic Management Journal, 22, 1105-1121.
33. European Risk Observatory. (2007). Expert forecast on emerging psychosocial risks related to occupational safety and health. Retrieved from http://riskobservatory.osha.europa.eu/risks/forecasts/psychosocial_risks
34. Evans, M. G. (1985). A Monte Carlo study of the effects of correlated method variance in moderated multiple regression analysis. Organizational Behavior and Human Decision Processes, 36, 305-323.
35. Frese, M. (1999). Social support as a moderator of the relationship between work stressors and psychological dysfunctioning: A longitudinal study with objective measures. Journal of Occupational Health Psychology, 4, 179-192.
36. Frese, M., & Zapf, D. (1988). Methodological issues in the study of work stress: Objective vs subjective measurement of work stress and the question of longitudinal studies. In C. L. Cooper, & R. Payne (Eds.), Causes, coping and consequences of stress at work (pp. 375-411). London: Wiley.
37. George, J. M. (1996). Group affective tone. In M. A. West (Ed.), Handbook of work group psychology (pp. 77-93). Chichester: Wiley.
38. Harris, J. R. (1991). The utility of the transactional approach for occupational stress research. In P. L. Perrewe (Ed.), Handbook on job stress [Special Issue]. Journal of Social Behavior and Personality, 6, 21-29.
39. Harrison, R. V. (1978). Person-environment fit and job stress. In C. L. Cooper, & R. L. Payne (Eds.), Stress at work (pp. 175-205). New York, NY: Wiley.
40. Hart, P. M., & Cooper, C. L. (2001). Occupational stress: Toward a more integrated framework. In N. Anderson, D. S. Ones, H. K. Sinangil, & C. Viswesvaran (Eds.), Handbook of industrial, work and organisational psychology (Vol. 2, pp. 93-114). London: Sage.
41. Hart, P., & Cotton, P. (2003). Conventional wisdom is often misleading: Police stress within an organisational health framework. In M. F. Dollard, A. H. Winefield, & H. R. Winefield (Eds.), Occupational stress in the service professions (pp. 103-143). London: Taylor & Francis.
42. Hart, P. M., Griffin, M. A., Wearing, A. J., & Cooper, C. L. (1996). Manual for the QPASS Survey. Brisbane: Queensland Government. ISBN: 0-7325-1315.
43. Hart, P. M., Wearing, A. J., Conn, M., Carter, N. L., & Dingle, R. (2000). Development of the School Organisational Health Questionnaire: A measure for assessing teacher morale and school organisational climate. British Journal of Educational Psychology, 70, 211-228.
44. Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87, 268-279.
45. Hatfield, E., Cacioppa, J. T., & Rapson, R. L. (1994). Emotional contagion. Cambridge: Cambridge University Press.
46. Häusser, J. A., Mojzisch, A., Niesel, M., & Schulz-Hardt, S. (2010). Ten years on: A review of recent research on the job demand-control (-support) model and psychological well-being. Work and Stress, 24, 1-35.
47. Heck, R. H., & Thomas, S. L. (2009). An introduction to multilevel modeling techniques. New York, NY: Routledge.
48. Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44, 513-524.
49. Hochwarter, W. A., Laird, M. D., & Brouer, R. L. (2008). Board up the windows: The interactive effects of hurricane-induced job stress and perceived resources on work outcomes. Journal of Management, 34, 263-289.
50. Hofmann, D. A., & Stetzer, A. (1996). A cross-level investigation of factors influencing unsafe behaviors and accidents. Personnel Psychology, 49, 306-339.
51. Hrebiniak, L. G., & Joyce, W. F. (1985). Organizational adaptation: Strategic choice and environmental determinism. Administrative Science Quarterly, 30, 336-349.
52. James, L. R., Demaree, R. G., & Wolf, G. (1984). Estimating within-group interrater reliability with and without response bias. Journal of Applied Psychology, 69, 85-98.
53. Johns, G. (2001). In praise of context. Journal of Organizational Behavior, 22, 31-42.
54. de Jonge, J., & Dormann, C. (2006). Stressors, resources, and strains at work: A longitudinal test of the triple-match principle. Journal of Applied Psychology, 91, 1359-1374.
55. de Jonge, J., Le Blanc, P. M., Schaufeli, W. B., & van der Linden, S. (1998). Verandering in werkkenmerken in relatie tot verandering in burnout en arbeidstevredenheid [Changes in job characteristics as related to changes in burnout and job satisfaction]. Gedrag en Organisatie, 11, 121-134.
56. de Jonge, J., van Breukelen, G. J. P., Landeweerd, J. A., & Nijhuis, F. J. N. (1999). Comparing group and individual level assessments of job characteristics in testing the job demand-control model: A multilevel approach. Human Relations, 52, 95-122.
57. Karasek, R. (1979). Job demands, job decision latitude and mental strain: Implications for job redesign. Administrative Science Quarterly, 24, 285-306.
58. Klofas, J. M. (2000). Metropolitan development and policing: The elephant in the living room. Criminal Justice Review, 25, 234-245.
59. Kristof-Brown, A. L., Zimmerman, R. D., & Johnson, E. C. (2005). Consequences of individuals' fit at work: A meta-analysis of person-job, person-organization, person-group, and person-supervisor fit. Personnel Psychology, 58, 281-342
60. Latack, J. C., & Havlovic, S. J. (1992). Coping with job stress: A conceptual evaluation framework for coping measures. Journal of Organizational Behavior, 13, 479-508.
61. LePine, J. A., Podsakoff, N. P., & LePine, M. A. (2005). A meta-analytic test of the challenge stressor-hindrance stressor framework: An explanation for inconsistent relationships among stressors and performance. Academy of Management Journal, 48, 764-775.
62. Luria, G., & Torjman, A. (2009). Resources and coping with stressful events. Journal of Organizational Behavior, 30, 685-707.
63. Macik-Frey, M., Quick, J. C., & Nelson, D. (2007). Advances in occupational health: From a stressful beginning to a positive future. Journal of Management, 33, 809-840.
64. Makadok, R. (2001). Toward a synthesis of the resource-based and dynamic-capability views of rent creation. Strategic Management Journal, 22, 387-401.
65. Manning, I. G. (2008). Victoria Police resource allocation: A comparison of TPA and PAM model results. National Economic Review, 62, 28-42.
66. Marsh, H. W., Hau, K., & Wen, Z. (2004). In search of golden rules: Comment on hypothesis-testing approaches to setting cutoff values for fit indexes and dangers in overgeneralizing Hu and Bentler's (1999) findings. Structural Equation Modeling, 11(3), 320-341.
67. Martinussen, M., Richardsen, A. M., & Burke, R. J. (2007). Job demands, job resources, and burnout among police officers. Journal of Criminal Justice, 35, 239-249.
68. Mathieu, J., & Taylor, S. (2007). Framework for testing meso-mediational relationships in organizational behavior. Journal of Organizational Behavior, 28, 141-172.
69. Maxwell, C. (2004). Occupational Health and Safety Act Review. Retrieved from http://www.dtf.vic.gov.au/dtf/rwp323.nsf/0/a554a45320f4b8bbca256e6e0013d7e4/$FILE/ATT2FQAQ/MaxwellReport_06Apr04.pdf
70. McClelland, G. H., & Judd, C. M. (1993). Statistical difficulties of detecting interactions and moderator effects. Psychological Bulletin, 114, 376-390.
71. Morrison, D, Payne, R. L., & Wall, T. D. (2003). Is job a viable unit of analysis? A multilevel analysis of demand-control-support models. Journal of Occupational Health Psychology, 8, 209-219.
72. Mostert, K., & Rothmann, S. (2006). Work-related well-being in the South African Police Service. Journal of Criminal Justice, 34, 479-491.
73. Muntaner, C., Li, Y., Xue, X., Thompson, T., O'Campo, P., Chung, H., & Eaton, W. W. (2006). County level socioeconomic position, work organisation and depression disorder: A repeated measures cross-classified multilevel analysis of low-income nursing home workers. Health & Place, 12, 688-700.
74. Noblett, A., Rodwell, J. & McWilliams, J. (2006). Organizational change in the public sector: Augmenting the demand control model to predict employee outcomes under New Public Management. Work and Stress, 20, 335-352.
75. Pfeffer, J. (1998). The human equation: Building profits by putting people first, Boston, MA: Harvard Business School Press.
76. Podsakoff, N. P., LePine, J. A., & LePine, M. A. (2007). Differential challenge stressor-hindrance stressor relationships with job attitudes, turnover intentions, turnover and withdrawal behavior: A meta-analysis. Journal of Applied Psychology, 92, 438-454.
77. Podsakoff, P. M., MacKenzie, S. B., Lee, J., & Podsakoff, N. P. (2003). Common method biases in behavioural research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879-903.
78. Preacher, K. J., Curran, P. J., & Bauer, D. J. (2006). Computational tools for probing interaction effects in multiple linear regression, multilevel modeling, and latent curve analysis. Journal of Educational and Behavioral Statistics, 31, 437-448.
79. Pulakos, E. D., Arad, S., Donovan, M. A., & Plamondon, K. E. (2000). Adaptability in the workplace: Development of a taxonomy of adaptive performance. Journal of Applied Psychology, 85, 612-624.
80. Raudenbush, S. W., Bryk, A. S., Cheong, Y. F., & Congdon, R. (2005). HLM6.01: Hierarchical Linear and Nonlinear Modeling [software]. Lincolnwood, IL: Scientific Software International.
81. Sauter, S. L., Brightwell, W. S., Colligan, M. J., Hurrell, Jr., J. J., Katz, T. M., LeGrande, D. E., Tetrick, L. E. (2002). The changing organization of work and the safety and health of working people. Cincinnati: The National Institute for Occupational Safety and Health NIOSH.
82. Schaufeli, W. B., Bakker, A. B., & Van Rhenen, W. (2009). How changes in job demands and resources predict burnout, work engagement, and sickness absenteeism. Journal of Organizational Behavior, 30, 893-917.
83. Scherbaym, C. A., & Ferreter, J. M. (2009). Estimating statistical power and required sample sizes for organizational research using multilevel modelling. Organizational Research Methods, 12, 347-367.
84. Schermelleh-Engel, K., Moosbrugger, H., & Mueller, H. (2003). Evaluating the fit of structural equation models: Tests of significance and descriptive goodness of fit measures. Methods of Psychological Research Online, 8, 23-74.
85. Selig, J. P., & Preacher, K. J. (2008). Monte Carlo method for assessing mediation: An interactive tool for creating confidence intervals for indirect effects [Computer software]. Available from http://quantpsy.org/
86. Selye, H. (1956). The stress of life, New York: McGraw-Hill.
87. Shoss, M. K., Witt, L. A., & Vera, D. (2011). When does adaptive performance lead to higher task performance? Journal of Organizational Behavior.
88. Tabachnick, B. G., & Fidell, L. S. (2007). Using multivariate statistics (5th ed.). Boston, MA: Allyn and Bacon.
89. Tuckey, M. R., Winwood, P., & Dollard, M. F., (2012). Psychosocial culture and pathways to psychological injury within policing. Police Practice and Research: An International Journal, 13, 224-240.
90. Vahtera, J., Kivimaki, M., Pentti, J., Linna, A., Virtanen, M., Virtanen, P., & Ferrie, J. E. (2004). Organisational downsizing, sickness absence, and mortality: 10-town prospective cohort study. British Medical Journal, 328, 555.
91. Van den Bossche, S., Smulders, P., & Houtman, I. (2006). Trends and risk groups in working conditions. Hoofddorp: TNO Work & Employment.
92. Van den Broeck, A., De Cuyper, N., De Witte, H., & Vansteenkiste, M. (2010). Not all job demands are equal: Differentiating job hindrances and job challenges in the job demands-resources model. European Journal of Work and Organizational Psychology, 19, 6, 735-759.
93. Wallis, A., & Dollard, M. (2008). Local and global factors in work stress: The Australian dairy farming exemplar. Scandinavian Journal of Work, Environment and Health (Special Issue, Supplement), 6, 15-21.
94. Walter, F., & Bruch, H. (2008). The positive group affect spiral: A dynamic model of the emergence of positive affective similarity in work groups. Journal of Organizational Behavior, 29, 239-261.
95. Watson, D. (1988). Intraindividual and interindividual analyses of positive and negative affect: Their relation to health complaints, perceived stress and daily activities. Journal of Personality and Social Psychology, 54, 1020-1030.
96. Weatherburn, D. (2001). What causes crime. Crime and Justice Bulletin, NSW; Bureau of Crime Statistics and Research. Retrieved from www.cso.nsw.gov.au/lawlink
97. Wells, L. E., Falcone, D., & Rabe-Hemp, C. (2003). Community characteristics and policing styles in suburban agencies. Policing: An International Journal of Police Strategies & Management, 26, 566-590.
98. Zott, C. (2003). Dynamic capabilities and the emergence of intra industry differential firm performance: Insights from a simulation study. Strategic Management Journal, 24, 97-125.