Customer stressors in service organizations: The impact of age on stress management and burnout

European Journal of Work and Organizational Psychology

Volumn 22, Issue 3, 2013, Pages 318-330

  Johnson, S J ^a   Holdsworth, L ^a   Hoel, H ^a   Zapf, D ^b  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

^b GOETHE UNIVERSITY   (Germany)

Author keywords

Age; Burnout; Retail; Service work; Stress management

Indexed keywords

EID: 84878664487     PISSN: 1359432X     EISSN: 14640643     Source Type: Journal    
DOI: 10.1080/1359432X.2013.772581     Document Type: Article

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