" How can I help?" Nurse call openings on a cancer helpline and implications for call progressivity

Patient Education and Counseling

Volumn 92, Issue 1, 2013, Pages 23-30

  Leydon, Geraldine Marie ^a   Ekberg, Katie ^a   Drew, Paul ^b  

^a UNIVERSITY OF SOUTHAMPTON   (United Kingdom)

^b LOUGHBOROUGH UNIVERSITY   (United Kingdom)

Author keywords

Call openings; Cancer helpline; Health communication

Indexed keywords

ARTICLE; CANCER HELPLINE; CANCER PATIENT; CLINICAL NURSE SPECIALIST; CONVERSATION; HEALTH CARE SYSTEM; HEALTH SERVICE; HELP SEEKING BEHAVIOR; HUMAN; INTERPERSONAL COMMUNICATION; MEDICAL INFORMATION SYSTEM; NURSE PATIENT RELATIONSHIP; PATIENT IDENTIFICATION; PRIORITY JOURNAL; PROBLEM IDENTIFICATION; TELECONSULTATION; TELEPHONE; UNITED KINGDOM;

COMMUNICATION; HOTLINES; HUMANS; NEOPLASMS; NURSE-PATIENT RELATIONS; TELEPHONE; TRIAGE;

EID: 84878659029     PISSN: 07383991     EISSN: 18735134     Source Type: Journal    
DOI: 10.1016/j.pec.2013.02.007     Document Type: Article

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