-
1
-
-
4243174639
-
Patient reports of preventable problems and harms in primary health care
-
Kuzel AJ, Woolf SH, Gilchrist VJ, et al. (2004) Patient reports of preventable problems and harms in primary health care. Annals of Family Medicine 2, 333-340.
-
(2004)
Annals of Family Medicine
, vol.2
, pp. 333-340
-
-
Kuzel, A.J.1
Woolf, S.H.2
Gilchrist, V.J.3
-
2
-
-
0002478514
-
Evidence-based patient choice
-
In: Edwards A, Elwyn G, (eds.), Oxford University Press, Oxford
-
Edwards A, Elwyn G (2001) Evidence-based patient choice. In: Edwards A, Elwyn G, (eds.) Evidence-Based Patient Choice: Inevitable or Impossible. Oxford University Press, Oxford, pp. 3-4.
-
(2001)
Evidence-Based Patient Choice: Inevitable or Impossible
, pp. 3-4
-
-
Edwards, A.1
Elwyn, G.2
-
3
-
-
84886821717
-
Department of Health Victoria
-
July 2008 to June 2009. Department of Health Victoria, Melbourne
-
Department of Health Victoria (2009) Your Hospitals: A Report on Victoria's Public Hospitals. July 2008 to June 2009. Department of Health Victoria, Melbourne.
-
(2009)
Your Hospitals: A Report on Victoria's Public Hospitals
-
-
-
4
-
-
2142848596
-
Broken stories: patients, families, and clinicians after medical error
-
Berlinger N (2003) Broken stories: patients, families, and clinicians after medical error. Literature and Medicine 22, 230-240.
-
(2003)
Literature and Medicine
, vol.22
, pp. 230-240
-
-
Berlinger, N.1
-
5
-
-
84886854789
-
Office of Health Services Commissioner
-
Office of Health Services Commissioner, 2008 Annual Report, Victoria
-
Office of Health Services Commissioner (2008) 2008 Annual Report. Office of Health Services Commissioner, Victoria.
-
(2008)
-
-
-
6
-
-
84886856628
-
Agency for Healthcare Research and Quality
-
Available from, Accessed: 23 February 2010
-
Agency for Healthcare Research and Quality (2008) National Healthcare Quality Report. US Department of Health and Human Services. Available from: http://www.ahrq.gov/qual/qrdr08.htm. Accessed: 23 February 2010.
-
(2008)
National Healthcare Quality Report. US Department of Health and Human Services
-
-
-
8
-
-
33748514581
-
Patient expectations of fair complaint handling in hospitals: empirical data
-
Friele RD, Sluijs EM (2006) Patient expectations of fair complaint handling in hospitals: empirical data. BMC Health Services Research 6, 106.
-
(2006)
BMC Health Services Research
, vol.6
, pp. 106
-
-
Friele, R.D.1
Sluijs, E.M.2
-
10
-
-
1542378737
-
Patient complaints about physician behaviors: a qualitative study
-
Wofford MM, Wofford JL, Bothra J, Kendrick SB, Smith A, Lichstein PR (2004) Patient complaints about physician behaviors: a qualitative study. Academic Medicine 79, 134-138.
-
(2004)
Academic Medicine
, vol.79
, pp. 134-138
-
-
Wofford, M.M.1
Wofford, J.L.2
Bothra, J.3
Kendrick, S.B.4
Smith, A.5
Lichstein, P.R.6
-
11
-
-
77249125294
-
Annual Report 2008-09. Office of Health Review, Perth
-
Office of Health Review WA, Available from, Accessed: 23 February 2010
-
Office of Health Review WA (2009) Annual Report 2008-09. Office of Health Review, Perth. Available from: http://www.healthreview.wa.gov.au/publications/docs/2008-09%20Annual%20Report 68.pdf. Accessed: 23 February 2010.
-
(2009)
-
-
-
12
-
-
70449503966
-
What, if anything, is specific about having a rare disorder? Patients' judgements on being ill and being rare
-
Huyard C (2009) What, if anything, is specific about having a rare disorder? Patients' judgements on being ill and being rare. Health Expectations 12, 361-370.
-
(2009)
Health Expectations
, vol.12
, pp. 361-370
-
-
Huyard, C.1
-
13
-
-
67749097698
-
In chronic condition: experiences of patients with complex health care needs, in eight countries
-
Health Affairs Web Exclusive. Available from, Accessed: February 23, 2010
-
Schoen C, Osborn R, How S, Doty M, Peugh J (2008) In chronic condition: experiences of patients with complex health care needs, in eight countries. Health Affairs Web Exclusive. Available from: http://www.commonwealthfund.org/Content/Publications/In-the-Literature/2008/Nov/In-Chronic-Condition-Experiences-of-Patients-with-Complex-Health-Care-Needs-in-Eight-Countries-20.aspx. Accessed: February 23, 2010.
-
(2008)
-
-
Schoen, C.1
Osborn, R.2
How, S.3
Doty, M.4
Peugh, J.5
-
14
-
-
58149501924
-
Public Views on US Health System Organisation: A Call for New Directions
-
Available from, Accessed: 23 February 2010
-
How S, Shih A, Lau J, Schoen C (2008) Public Views on US Health System Organisation: A Call for New Directions. Available from: http://www.commonwealthfund.org/Content/Publications/Data-Briefs/2008/Aug/Public-Views-on-U-S-Health-System-Organization-A-Call-for-New-Directions.aspx. Accessed: 23 February 2010.
-
(2008)
-
-
How, S.1
Shih, A.2
Lau, J.3
Schoen, C.4
-
17
-
-
70449496898
-
Objective 11-6: Healthcare Providers' Communication Skills
-
Healthy People 2010. US Department of Health and Human Services, Washington DC
-
Roter D, Makoul G (2003) Objective 11-6: Healthcare Providers' Communication Skills. Healthy People 2010. US Department of Health and Human Services, Washington DC.
-
(2003)
-
-
Roter, D.1
Makoul, G.2
-
18
-
-
0028998128
-
Effective physician-patient communication and health outcomes: a review
-
Stewart MA (1995) Effective physician-patient communication and health outcomes: a review. Canadian Medical Association Journal 152, 1423-1433.
-
(1995)
Canadian Medical Association Journal
, vol.152
, pp. 1423-1433
-
-
Stewart, M.A.1
-
19
-
-
80855125836
-
Patient Safety Network
-
AHRQ, Glossary. Available from, Accessed: 23 February
-
AHRQ. Patient Safety Network. Glossary. Available from: http://www.psnet.ahrq.gov/glossary.aspx. Accessed: 23 February 2010.
-
(2010)
-
-
-
21
-
-
17644372688
-
Cause and effect analysis of closed claims in obstetrics and gynecology
-
White AA, Pichert JW, Bledsoe SH, Irwin C, Entman SS (2005) Cause and effect analysis of closed claims in obstetrics and gynecology. Obstetrics and Gynecology 105, 1031-1038.
-
(2005)
Obstetrics and Gynecology
, vol.105
, pp. 1031-1038
-
-
White, A.A.1
Pichert, J.W.2
Bledsoe, S.H.3
Irwin, C.4
Entman, S.S.5
-
22
-
-
65649144105
-
Patient Safety and Quality: An Evidence-Based Handbook for Nurses
-
MD
-
Hughes R (ed.) (2008) Patient Safety and Quality: An Evidence-Based Handbook for Nurses. Agency for Healthcare Research and Quality, MD.
-
(2008)
Agency for Healthcare Research and Quality
-
-
Hughes, R.1
-
24
-
-
74949128986
-
WHO Surgical Safety Checklist
-
World Health Organization, Available from, Accessed: 23 February 2010
-
World Health Organization (2009) WHO Surgical Safety Checklist. Available from: http://www.who.int/patientsafety/safesurgery/toolsresources/en/index.html. Accessed: 23 February 2010.
-
(2009)
-
-
-
25
-
-
0037466946
-
Patients' and physicians' attitudes regarding the disclosure of medical errors
-
Gallagher TH, Waterman AD, Ebers AG, Fraser VJ, Levinson W (2003) Patients' and physicians' attitudes regarding the disclosure of medical errors. Journal of the American Medical Association 289, 1001-1007.
-
(2003)
Journal of the American Medical Association
, vol.289
, pp. 1001-1007
-
-
Gallagher, T.H.1
Waterman, A.D.2
Ebers, A.G.3
Fraser, V.J.4
Levinson, W.5
-
27
-
-
56849128683
-
Hurtful comments are harmful comments: respectful communication is not just an optional extra in healthcare
-
Entwistle VA (2008) Hurtful comments are harmful comments: respectful communication is not just an optional extra in healthcare. Health Expectations 11, 319-320.
-
(2008)
Health Expectations
, vol.11
, pp. 319-320
-
-
Entwistle, V.A.1
-
28
-
-
0031052862
-
Physician-patient communication
-
Levinson W, Roter DL, Mullooly JP, Dull VT, Frankel RM (1997) Physician-patient communication. The relationship with malpractice claims among primary care physicians and surgeons. Journal of the American Medical Association 277, 553-559.
-
(1997)
The relationship with malpractice claims among primary care physicians and surgeons. Journal of the American Medical Association
, vol.277
, pp. 553-559
-
-
Levinson, W.1
Roter, D.L.2
Mullooly, J.P.3
Dull, V.T.4
Frankel, R.M.5
-
29
-
-
84886805520
-
Disclosing clinical adverse events to patients: can practice inform policy? Health Expectations
-
Available from, Accessed: February 23, 2010
-
Sorensen R, Iedema R, Piper D, Manias E, Williams A, Tuckett A (2009) Disclosing clinical adverse events to patients: can practice inform policy? Health Expectations. Available from: http://www.ncbi.nlm.nih.gov/entrez/query.fcgi?cmd=Retrieve&db=PubMed&dopt=Citation&list uids=19804555. Accessed: February 23, 2010.
-
(2009)
-
-
Sorensen, R.1
Iedema, R.2
Piper, D.3
Manias, E.4
Williams, A.5
Tuckett, A.6
-
30
-
-
0026512706
-
Factors that prompted families to file medical malpractice claims following perinatal injuries
-
Hickson GB, Clayton EW, Githens PB, Sloan FA (1992) Factors that prompted families to file medical malpractice claims following perinatal injuries. Journal of the American Medical Association 267, 1359-1363.
-
(1992)
Journal of the American Medical Association
, vol.267
, pp. 1359-1363
-
-
Hickson, G.B.1
Clayton, E.W.2
Githens, P.B.3
Sloan, F.A.4
-
31
-
-
84886831431
-
What Is the Cochrane Library? ACC Guide to the Cochrane Library
-
Australasian Cochrane Centre, Available from, Accessed: 17 December 2010
-
Australasian Cochrane Centre (2008) What Is the Cochrane Library? ACC Guide to the Cochrane Library. Available from: http://www.cochrane.org.au/libraryguide/guide whatiscl.php. Accessed: 17 December 2010.
-
(2008)
-
-
|