Role of key stakeholders in successful E-Governance programs: Conceptual framework

18th Americas Conference on Information Systems 2012, AMCIS 2012

Volumn 1, Issue , 2012, Pages 374-382

  Goel, Sameer ^a   Dwivedi, Rajeev ^b   Sherry, Arun Mohan ^b  

^a IMT NLU Doctoral Candidate ^*  (India)

^b INSTITUTE OF MANAGEMENT TECHNOLOGY   (India)

Author keywords

E governance; Employees; Internal IT department; IT service provider; Leadership

Indexed keywords

CONCEPTUAL FRAMEWORKS; CRITICAL SUCCESS FACTOR; DEVELOPMENT AGENCIES; E-GOVERNANCE; E-GOVERNMENT IMPLEMENTATION; INTERNAL IT; IT SERVICE PROVIDERS; LEADERSHIP;

DEVELOPING COUNTRIES; INFORMATION SYSTEMS; PERSONNEL;

GOVERNMENT DATA PROCESSING;

EID: 84877892943     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (36)

1. Al-Azri A., Al-Salti Z., Al-Karaghouli W. 2010, The Successful Implementation of E-Government Transformation: A Case Study of Oman, European, Mediterranean & Middle Eastern Conference on Information Systems 2010 (EMCIS 2010) April 12-13 2010, Abu Dhabi, UAE
2. Almuwil A., Weerakkody V. and El-Haddadeh R. 2011, " A Conceptual Study of the Factors Influencing EInclusion", European, Mediterranean & Middle Eastern Conference on Information Systems 2011 (EMCIS 2011) May 30-31 2011, Athens, Greece
3. Baddeley M. C. 2008, "Structural Shifts in UK Unemployment 1979-2005: The Twin Impacts of Financial Deregulation and Computerization", Bulletin of Economic Research 60, 34, 123-156,
4. Basu S 2004, "E-Government and Developing Countries: An Overview", International Review of Law Computers & Technology, Vol. 18, No. 1, 24, 109-132
5. Bill G. 2004, "IT managers slam lack of leadership from chief executives", Computer Weekly, 2, 1-2,
6. Brock E 2009, "Internet tools aid economic planning", www.americancityandcounty.com, 1, 22
7. Bryson, John M. and Roering W. D.1988, "Initiation of Strategic Planning by Governments", Public Administration Review 48, 10, 995-1004
8. Chatterjee A.2010, "Implementation Challenges in e-Governance", Retrieved from http://www.egovonline.net/articles-list/47-features/7988-implementation-challenges-in-e-governance-.html
9. Chen Y C, Hsieh J 2009, "Advancing E-Governance: Comparing Taiwan and the United States", Public Administration Review, 7, 151-157
10. Chhibber N 2004, "Enhancing Developmental Opportunities by Promoting ICT Use: Vision for Rural India", Digest of Electronic Commerce Policy and Regulation 27, 7, 190-196
11. Dawson P, Mcloughlin I 1986, "Computer Technology and the Redefinition of Supervision: A Study of the effects of computerization on Railway Freight Supervisors", Journal of Management Studies 23, 17, 116-132
12. De R 2006, "E-Government Systems in Developing Countries: Issues and Concerns - Discussion", IIMB Management Review, 12, 377-388
13. Flak L. S., Rose J 2005, "Stakeholder Governance: Adapting Stakeholder Theory to e-government", Communications of the Association for Information Systems Vol. 16, 23, 642-664
14. Glaser J 2005, "More on management's role in IT project failures", Healthcare Financial Management, 3, 82-84
15. Goldschmidt I P.E. 2007, "The Interoperability Challenge: Technology or Industry Practices", Es Intelligent Buildings Today, 5, 10-14
16. Madon S 2006, "IT-Based Government Reform Initiatives in the Indian State of Gujarat", Journal of International Development, 12, 877-888
17. Meter V, Donald S. and Horn C E V 1975, "The Policy Implementation Process: A Conceptual Framework", Administration and Society, 44, 445-488
18. Nunn S 2001, "Assessing the Effects of Computerization on Urban Police Functions, Public Administration Review, Vol. 61, No 2,14, 221-234
19. Orihuela L 2009, "Peruvian National Registry of Identification and Civil States: A Successful Study in e-Governance", Journal of E-Government Policy and Regulation 32, 5, 99-103
20. Powner D. A 2006., "Processes for Identifying and Overseeing High Risk Projects" High Risk IT Projects, 70, 1-70,
21. Rajalekshmi K. G. 2007, "E-Governance Services Through Telecenters: The Role of Human Intermediary and Issues of Trust", Information Technologies and International Development, Vol. 4, No 1, 17, 19-35
22. Riley T. B. 2005, "E-Governance Comes of Age in the Commonwealth", Digest of Electronic Commerce Policy and Regulation 28, 5, 207-211
23. Roy J 2006, "e-Government and Local Governance in Canada", PAQ Summer,38, 218-255
24. Rupanagunta K 2006, "E-Governance in Public Financial Management", An Overview IIMB Management Review, 13, 403-415
25. Sachdeva S 2006, "Twenty Five Steps to Successful e-Governance", Digest of Electronic Government Policy and Regulation 29, 13, 149-161
26. Shapira K P, Azorin J, Chiabai A 2008, "Enhancing digital access to local cultural heritage through e-governance: innovations in theory and practice from Genoa, Italy", the European Journal of Social Science Research, 17, 389-405
27. Singh H, Das A 2007, "Country-Level Determinants of E-government Maturity", Communications of the Association for Information Systems Vol. 20, 17, 632-648
28. Singla M L 2002, "E-Governance Transforming the National Bone Marrow", Journal of Management Research Vol. 2, No 3, 13, 167-179
29. Singla M. L. 2005, "E-Governance Potential for Rural India, Journal of Management Research Vol. 5, No 2, 9, 101-109
30. Streib G. D., Willoughby K. G 2005., "e-Governments: Meeting the Implementation Challenge", PAQ Spring, 35, 78-112
31. Suri P K, Sushil 2006, "E-Governance through Strategic Alliances - A Case of Agricultural Marketing Information System in India", IIMB Management Review, 13, 389-401
32. Tapsell S and Law G 1998, "The challenge of change and fear of the unknown New Zealand Management Vol. 45 Issue 7, 7, 60-66,
33. Torres L, Pina V, Acerete B 2006,"E-Governance Developments in European Union Cities: Reshaping Government's Relationship with Citizens", Governance: An International Journal of Policy, Administration, and Institutions Vol. 19, No 2, 26, 277-302
34. Vasudevan R 2007, "Changed Governance or Computerized Governance? Computerized Property Transfer Processes in Tamil Nadu, India", Information Technologies and International Development, Vol. 4, No 1, 12, 101-112
35. West, Jonathan P., Berman E. M and Milakovich M. E.1993, "Implementing TQM in Local Government: The Leadership Challenge", Public Productivity and Management Review 17, 15, 175-189
36. Williams S 2008, "What ICT can do to governance in Africa", New African, 1, 52