The complexities of 'consumerism': Choice, collectivism and participation within Britain's National Health Service, c.1961-c.1979

Social History of Medicine

Volumn 26, Issue 2, 2013, Pages 288-304

  O'Hara, Glen ^a  

^a OXFORD BROOKES UNIVERSITY   (United Kingdom)

Author keywords

collectivism; consumerism; participation; patients; rights

Indexed keywords

EID: 84877267790     PISSN: 0951631X     EISSN: 14774666     Source Type: Journal    
DOI: 10.1093/shm/hks062     Document Type: Article

References (118)

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6. Summarized in A. O. Hirschman, Exit, Voice and Loyalty: Reponses to Decline in Firms, Organizations and States (Cambridge, MA: Harvard University Press, 1970), 120-3
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56. B. Wood, Patient Power: The Politics of Patients Associations in Britain and America (Buckingham: Open University Press, 2000), table 3.1, 36;
57. K. Jones, R. Baggott and J. Allsop, 'Influencing the National Policy Process: The Role of Health Consumer Groups', Health Expectations, 2004, 7, 1, table 2, 21,
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63. Research Institute for Consumer Affairs, General Practice: A Consumer Commentary (London: RICA, 1963), 3, 24-6
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65. National Archives of the United Kingdom, Kew, London (hereafter TNA) MH 159/419, Dodds to Gedling, 16 October 1972
66. M. Tew, Safer Childbirth? A Critical History of Maternity Care (3rd edn, London: Free Association Books, 1998), 61, 234-5
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68. Wood, Patient Power, 95.
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70. See the remarks on Spain and Scandinavia in J. Fry, W. Arthur and J. Farndale, International Medical Care: A Comparison and Evaluation of Medical Care Services Throughout the World (Oxford: Medical and Technical Publishing, 1972), 37, 46, 51
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74. On Abrams see recently J. L'Etang, Public Relations in Britain: A History of Professional Practice in the Twentieth Century (Mahwah, NJ: Lawrence Erlbaum, 2004), 31;
75. S. Fielding, 'Rethinking Labour's 1964 Campaign', Contemporary British History, 2007, 21, 3, 315, 320
76. Cooter, 'Ethical Body', 458
77. Mold, 'Patient Groups', 510
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84. E.g. Wellcome PAT D/13/4, DHSS Circular, 'Health services complaints procedure', April 1978,
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