Periodic email prompts to re-use an internet-delivered computer-tailored lifestyle program: Influence of prompt content and timing

Journal of Medical Internet Research

Volumn 15, Issue 1, 2013, Pages

  Schneider, Francine ^a   De Vries, Hein ^a   Cande, Math ^a   Van De Kar, Angelique ^b   Van Osch, Liesbeth ^a  

^a MAASTRICHT UNIVERSITY   (Netherlands)

^b Veiligheidsregio Limburg Noord   (Netherlands)

Author keywords

Computer Tailoring; Internet Delivered Intervention; Intervention Adherence; Periodic Email Prompts; Prompt Content; Prompt Timing

Indexed keywords

ADULT; ARTICLE; CONTROLLED CLINICAL TRIAL; CONTROLLED STUDY; E-MAIL; FEMALE; HEALTH BEHAVIOR; HEALTH PROMOTION; HUMAN; INTERNET; LIFESTYLE; MALE; MIDDLE AGED; NETHERLANDS; RANDOMIZED CONTROLLED TRIAL; TELEMEDICINE; TIME; UTILIZATION REVIEW;

ADULT; ELECTRONIC MAIL; FEMALE; HEALTH BEHAVIOR; HEALTH PROMOTION; HUMANS; INTERNET; LIFE STYLE; MALE; MIDDLE AGED; NETHERLANDS; TELEMEDICINE; TIME FACTORS;

MLCS; MLOWN;

EID: 84877265469     PISSN: None     EISSN: 14388871     Source Type: Journal    
DOI: 10.2196/jmir.2151     Document Type: Article

References (67)

1. Brug J, Oenema A, Kroeze W, Raat H. The internet and nutrition education: challenges and opportunities. Eur J Clin Nutr 2005 Aug;59 Suppl 1:S130-7; discussion S138. [doi: 10.1038/sj.ejcn.1602186] [Medline: 16052181]
2. Ritterband LM, Gonder-Frederick LA, Cox DJ, Clifton AD, West RW, Borowitz SM. Internet interventions: in review, in use and into the future. Professional Psychology: Research and Practice 2003;34(5):527-534. [doi: 10.1037/0735-7028.34.5.527]
3. Krebs P, Prochaska JO, Rossi JS. A meta-analysis of computer-tailored interventions for health behavior change. Prev Med 2010;51(3-4):214-221 [FREE Full text] [doi: 10.1016/j.ypmed.2010.06.004] [Medline: 20558196]
4. van den Berg MH, Schoones JW, Vliet Vlieland TP. Internet-based physical activity interventions: a systematic review of the literature. J Med Internet Res 2007;9(3):e26 [FREE Full text] [doi: 10.2196/jmir.9.3.e26] [Medline: 17942388]
5. Vandelanotte C, Spathonis KM, Eakin EG, Owen N. Website-delivered physical activity interventions a review of the literature. Am J Prev Med 2007 Jul;33(1):54-64. [doi: 10.1016/j.amepre.2007.02.041] [Medline: 17572313]
6. Neville LM, O'Hara B, Milat AJ. Computer-tailored dietary behaviour change interventions: a systematic review. Health Educ Res 2009 Aug;24(4):699-720 [FREE Full text] [doi: 10.1093/her/cyp006] [Medline: 19286893]
7. Brug J, Glanz K, Van Assema P, Kok G, van Breukelen GJ. The impact of computer-tailored feedback and iterative feedback on fat, fruit, and vegetable intake. Health Educ Behav 1998 Aug;25(4):517-531. [Medline: 9690108]
8. Borland R, Balmford J, Hunt D. The effectiveness of personally tailored computer-generated advice letters for smoking cessation. Addiction 2004 Mar;99(3):369-377. [doi: 10.1111/j.1360-0443.2003.00623.x] [Medline: 14982550]
9. Strecher VJ. Computer-tailored smoking cessation materials: a review and discussion. Patient Educ Couns 1999 Feb;36(2):107-117. [Medline: 10223016]
10. Myung SK, McDonnell DD, Kazinets G, Seo HG, Moskowitz JM. Effects of Web- and computer-based smoking cessation programs: meta-analysis of randomized controlled trials. Arch Intern Med 2009 May 25;169(10):929-937. [doi: 10.1001/archinternmed.2009.109] [Medline: 19468084]
11. Dijkstra A, De Vries H, Roijackers J. Long-term effectiveness of computer-generated tailored feedback in smoking cessation. Health Educ Res 1998 Jun;13(2):207-214 [FREE Full text] [Medline: 10181019]
12. Riper H, Kramer J, Smit F, Conijn B, Schippers G, Cuijpers P. Web-based self-help for problem drinkers: a pragmatic randomized trial. Addiction 2008 Feb;103(2):218-227. [doi: 10.1111/j.1360-0443.2007.02063.x] [Medline: 18199300]
13. White A, Kavanagh D, Stallman H, Klein B, Kay-Lambkin F, Proudfoot J, et al. Online alcohol interventions: a systematic review. J Med Internet Res 2010;12(5):e62 [FREE Full text] [doi: 10.2196/jmir.1479] [Medline: 21169175]
14. Dijkstra A, De Vries H, Roijackers J, van Breukelen G. Tailoring information to enhance quitting in smokers with low motivation to quit: three basic efficacy questions. Health Psychol 1998 Nov;17(6):513-519. [Medline: 9848801]
15. Bennett GG, Glasgow RE. The delivery of public health interventions via the Internet: actualizing their potential. Annu Rev Public Health 2009;30:273-292. [doi: 10.1146/annurev.publhealth.031308.100235] [Medline: 19296777]
16. Crutzen R. Hard to Get, Hard to Keep. Dissemination of and Exposure to Internet-Delivered Health Behavior Change Interventions Aimed at Adolescents. Maastricht, the Netherlands: Maastricht University; 2009.
17. Schneider F, van Osch L, Schulz DN, Kremers SP, de Vries H. The influence of user characteristics and a periodic email prompt on exposure to an internet-delivered computer-tailored lifestyle program. J Med Internet Res 2012;14(2):e40 [FREE Full text] [doi: 10.2196/jmir.1939] [Medline: 22382037]
18. Glasgow RE, Vogt TM, Boles SM. Evaluating the public health impact of health promotion interventions: the RE-AIM framework. Am J Public Health 1999 Sep;89(9):1322-1327. [Medline: 10474547]
19. Rogers EM. Diffusion of Innovations. New York: Free Press; 2003.
20. Brouwer W, Kroeze W, Crutzen R, de Nooijer J, de Vries NK, Brug J, et al. Which intervention characteristics are related to more exposure to internet-delivered healthy lifestyle promotion interventions? A systematic review. J Med Internet Res 2011;13(1):e2 [FREE Full text] [doi: 10.2196/jmir.1639] [Medline: 21212045]
21. Eysenbach G. The law of attrition. J Med Internet Res 2005;7(1):e11 [FREE Full text] [doi: 10.2196/jmir.7.1.e11] [Medline: 15829473]
22. Christensen H, Griffiths KM, Farrer L. Adherence in internet interventions for anxiety and depression. J Med Internet Res 2009;11(2):e13 [FREE Full text] [doi: 10.2196/jmir.1194] [Medline: 19403466]
23. Wanner M, Martin-Diener E, Bauer G, Braun-Fahrländer C, Martin BW. Comparison of trial participants and open access users of a web-based physical activity intervention regarding adherence, attrition, and repeated participation. J Med Internet Res 2010;12(1):e3 [FREE Full text] [doi: 10.2196/jmir.1361] [Medline: 20147006]
24. Glasgow RE, Christiansen SM, Kurz D, King DK, Woolley T, Faber AJ, et al. Engagement in a diabetes self-management website: usage patterns and generalizability of program use. J Med Internet Res 2011;13(1):e9 [FREE Full text] [doi: 10.2196/jmir.1391] [Medline: 21371992]
25. Glasgow RE, Nelson CC, Kearney KA, Reid R, Ritzwoller DP, Strecher VJ, et al. Reach, engagement, and retention in an Internet-based weight loss program in a multi-site randomized controlled trial. J Med Internet Res 2007;9(2):e11 [FREE Full text] [doi: 10.2196/jmir.9.2.e11] [Medline: 17513282]
26. Norman GJ, Zabinski MF, Adams MA, Rosenberg DE, Yaroch AL, Atienza AA. A review of eHealth interventions for physical activity and dietary behavior change. Am J Prev Med 2007 Oct;33(4):336-345 [FREE Full text] [doi: 10.1016/j.amepre.2007.05.007] [Medline: 17888860]
27. Danaher BG, Boles SM, Akers L, Gordon JS, Severson HH. Defining participant exposure measures in Web-based health behavior change programs. J Med Internet Res 2006;8(3):e15 [FREE Full text] [doi: 10.2196/jmir.8.3.e15] [Medline: 16954125]
28. Strecher VJ, McClure J, Alexander G, Chakraborty B, Nair V, Konkel J, et al. The role of engagement in a tailored web-based smoking cessation program: randomized controlled trial. J Med Internet Res 2008;10(5):e36 [FREE Full text] [doi: 10.2196/jmir.1002] [Medline: 18984557]
29. Heesch KC, Mâsse LC, Dunn AL, Frankowski RF, Mullen PD. Does adherence to a lifestyle physical activity intervention predict changes in physical activity? J Behav Med 2003 Aug;26(4):333-348. [Medline: 12921007]
30. Schneider F, van Osch L, de Vries H. Identifying factors for optimal development of health-related websites: a delphi study among experts and potential future users. J Med Internet Res 2012;14(1):e18 [FREE Full text] [doi: 10.2196/jmir.1863] [Medline: 22357411]
31. Prochaska JO, Velicer WF, Fava JL, Rossi JS, Tsoh JY. Evaluating a population-based recruitment approach and a stage-based expert system intervention for smoking cessation. Addict Behav 2001;26(4):583-602. [Medline: 11456079]
32. Verheijden MW, Jans MP, Hildebrandt VH, Hopman-Rock M. Rates and determinants of repeated participation in a web-based behavior change program for healthy body weight and healthy lifestyle. J Med Internet Res 2007;9(1):e1 [FREE Full text] [doi: 10.2196/jmir.9.1.e1] [Medline: 17478410]
33. Fry JP, Neff RA. Periodic prompts and reminders in health promotion and health behavior interventions: systematic review. J Med Internet Res 2009;11(2):e16 [FREE Full text] [doi: 10.2196/jmir.1138] [Medline: 19632970]
34. Raad M, Yeassan NM, Alam GM, Zaidan BB, Zaidan AA. Impact of spam advertisement through e-mail: A study to assess the influence of the anti-spam on the e-mail marketing. African Journal of Business Management 2010;4(11):2362-2367.
35. Merisavo M, Raulas M. The impact of e-mail marketing on brand loyalty. Journal of Product & Brand Management 2004;13(7):498-505. [doi: 10.1108/10610420410568435]
36. Göritz A, Crutzen R. Reminders in web-based data collection: Increasing response at the price of retention. American Journal of Evaluation 2012;33:240-250 [FREE Full text] [doi: 10.1177/1756283X10363751] [Medline: 22973420]
37. Kongsved SM, Basnov M, Holm-Christensen K, Hjollund NH. Response rate and completeness of questionnaires: a randomized study of Internet versus paper-and-pencil versions. J Med Internet Res 2007;9(3):e25 [FREE Full text] [doi: 10.2196/jmir.9.3.e25] [Medline: 17942387]
38. Svensson M, Svensson T, Hansen AW, Trolle Lagerros Y. The effect of reminders in a web-based intervention study. Eur J Epidemiol 2012 May;27(5):333-340. [doi: 10.1007/s10654-012-9687-5] [Medline: 22531973]
39. Petty R, Cacioppo JT. The elaboration likelihood of persuasion. Advances in Experimental Social Psychology 1986;19:123-205.
40. Menon S, Soman D. Managing the power of curiosity for effective web advertising strategies. Journal of Advertising 2002;31(3):1-14.
41. Schneider F, van Osch LA, Kremers SP, Schulz DN, van Adrichem MJ, de Vries H. Optimizing diffusion of an online computer tailored lifestyle program: a study protocol. BMC Public Health 2011;11:480 [FREE Full text] [doi: 10.1186/1471-2458-11-480] [Medline: 21689412]
42. Schulz DN, Kremers SP, van Osch LA, Schneider F, van Adrichem MJ, de Vries H. Testing a Dutch web-based tailored lifestyle programme among adults: a study protocol. BMC Public Health 2011;11:108 [FREE Full text] [doi: 10.1186/1471-2458-11-108] [Medline: 21324181]
43. Göritz AS, Crutzen R. Reminders in web-based data collection: increasing response at the price of retention. American Journal of Evaluation 2012;33:240-240 [FREE Full text] [WebCite Cache]
44. Smeets T, Kremers SP, Brug J, de Vries H. Effects of tailored feedback on multiple health behaviors. Ann Behav Med 2007 Apr;33(2):117-123. [doi: 10.1080/08836610701307801] [Medline: 17447863]
45. Brug J, Steenhuis I, van Assema P, Glanz K, De Vries H. Computer-tailored nutrition education: differences between two interventions. Health Educ Res 1999 Apr;14(2):249-256 [FREE Full text] [Medline: 10387504]
46. Te Poel F, Bolman C, Reubsaet A, de Vries H. Efficacy of a single computer-tailored e-mail for smoking cessation: results after 6 months. Health Educ Res 2009 Dec;24(6):930-940 [FREE Full text] [doi: 10.1093/her/cyp036] [Medline: 19574405]
47. Smit ES, de Vries H, Hoving C. The PAS study: a randomized controlled trial evaluating the effectiveness of a web-based multiple tailored smoking cessation programme and tailored counselling by practice nurses. Contemp Clin Trials 2010 May;31(3):251-258. [doi: 10.1016/j.cct.2010.03.001] [Medline: 20215047]
48. van Keulen HM, Mesters I, Brug J, Ausems M, Campbell M, Resnicow K, et al. Vitalum study design: RCT evaluating the efficacy of tailored print communication and telephone motivational interviewing on multiple health behaviors. BMC Public Health 2008;8:216 [FREE Full text] [doi: 10.1186/1471-2458-8-216] [Medline: 18565222]
49. de Vries H, Mudde A, Leijs I, Charlton A, Vartiainen E, Buijs G, et al. The European Smoking Prevention Framework Approach (EFSA): an example of integral prevention. Health Educ Res 2003 Oct;18(5):611-626 [FREE Full text] [Medline: 14572020]
50. de Vries H, Brug J. Computer-tailored interventions motivating people to adopt health promoting behaviours: introduction to a new approach. Patient Educ Couns 1999 Feb;36(2):99-105. [Medline: 10223015]
51. Dijkstra A, De Vries H. The development of computer-generated tailored interventions. Patient Educ Couns 1999 Feb;36(2):193-203. [Medline: 10223023]
52. Kreuter MW, Farrell DW, Olevitch LR, Brennan LK. Tailoring Health Messages: Customizing Communication with Computer Technology. Mahwah, NJ: Lawrence Erlbaum Associates; 2000.
53. Wendel-Vos GC, Schuit AJ, Saris WH, Kromhout D. Reproducibility and relative validity of the short questionnaire to assess health-enhancing physical activity. J Clin Epidemiol 2003 Dec;56(12):1163-1169. [Medline: 14680666]
54. Ainsworth BE, Haskell WL, Whitt MC, Irwin ML, Swartz AM, Strath SJ, et al. Compendium of physical activities: an update of activity codes and MET intensities. Med Sci Sports Exerc 2000 Sep;32(9 Suppl):S498-S504. [Medline: 10993420]
55. Lokale en nationale Monitor Gezondheid [Local and national Health Monitor]. 2005. Indicatoren voor de Monitor Volksgezondheid [Indicators of the Public Health Monitor] URL: https://www.monitorgezondheid.nl/volksindicatoren. aspx [accessed 2013-01-23] [WebCite Cache ID 6DtQ6bWPt]
56. Lemmens P, Tan ES, Knibbe RA. Measuring quantity and frequency of drinking in a general population survey: a comparison of five indices. J Stud Alcohol 1992 Sep;53(5):476-486. [Medline: 1405641]
57. de Vries H, Kremers SP, Smeets T, Brug J, Eijmael K. The effectiveness of tailored feedback and action plans in an intervention addressing multiple health behaviors. Am J Health Promot 2008;22(6):417-425. [doi: 10.4278/ajhp.22.6.417] [Medline: 18677882]
58. Brouwer W, Oenema A, Raat H, Crutzen R, de Nooijer J, de Vries NK, et al. Characteristics of visitors and revisitors to an Internet-delivered computer-tailored lifestyle intervention implemented for use by the general public. Health Educ Res 2010 Aug;25(4):585-595 [FREE Full text] [doi: 10.1093/her/cyp063] [Medline: 19897515]
59. Merisavo M, Raulas M. The impact of e-mail marketing on brand loyalty. Journal of Product & Brand Management 2004;13(7):498-505. [doi: 10.1108/10610420410568435]
60. Whittlesea B, Jacoby JL, Girardi K. Illusions of immediate memory: evidence of an attributional basis for feelings of familiarity and perceptual quality. Journal of Memory and Language 1990;29:716-732. [doi: 10.1016/0749-596X(90)90045-2]
61. Barnes SJ, Scornavacca E. Mobile marketing: the role of permission and acceptance. International Journal of Mobile Communications 2004;2(2):128-139. [doi: 10.1504/IJMC.2004.004663]
62. Woodall WG, Buller DB, Saba L, Zimmerman D, Waters E, Hines JM, et al. Effect of emailed messages on return use of a nutrition education website and subsequent changes in dietary behavior. J Med Internet Res 2007;9(3):e27 [FREE Full text] [doi: 10.2196/jmir.9.3.e27] [Medline: 17942389]
63. Centraal Bureau voor de Statistiek (CBS) [Statistics Netherlands]. 2012. URL: http://www.cbs.nl/nl-NL/menu/themas/bevolking/nieuws/default.htm [accessed 2013-01-22] [WebCite Cache ID 6DrhPqFDm]
64. Spittaels H, De Bourdeaudhuij I, Brug J, Vandelanotte C. Effectiveness of an online computer-tailored physical activity intervention in a real-life setting. Health Educ Res 2007 Jun;22(3):385-396 [FREE Full text] [doi: 10.1093/her/cyl096] [Medline: 16971674]
65. Vandelanotte C, De Bourdeaudhuij I, Sallis JF, Spittaels H, Brug J. Efficacy of sequential or simultaneous interactive computer-tailored interventions for increasing physical activity and decreasing fat intake. Ann Behav Med 2005 Apr;29(2):138-146. [doi: 10.1207/s15324796abm2902-8] [Medline: 15823787]
66. Spittaels H, De Bourdeaudhuij I. Who participates in a computer-tailored physical activity program delivered through the Internet? A comparison of participants' and non-participants' characteristics. Int J Behav Nutr Phys Act 2007;4:39 [FREE Full text] [doi: 10.1186/1479-5868-4-39] [Medline: 17880696]
67. Schulz DN, Schneider F, de Vries H, van Osch LA, van Nierop PW, Kremers SP. Program completion of a web-based tailored lifestyle intervention for adults: differences between a sequential and a simultaneous approach. J Med Internet Res 2012;14(2):e26 [FREE Full text] [doi: 10.2196/jmir.1968] [Medline: 22403770]