What leads students to adopt information from Wikipedia? An empirical investigation into the role of trust and information usefulness

British Journal of Educational Technology

Volumn 44, Issue 3, 2013, Pages 502-517

  Shen, Xiao Liang ^a   Cheung, Christy M K ^b   Lee, Matthew K O ^c  

^a WUHAN UNIVERSITY   (China)

^b HONG KONG BAPTIST UNIVERSITY   (Hong Kong)

^c CITY UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

[No Author keywords available]

Indexed keywords

ADOPTION MODEL; EMPIRICAL INVESTIGATION; HONG-KONG; ONLINE SOURCES; ONLINE SURVEYS; PARTIAL LEAST SQUARE (PLS); UNIVERSITY STUDENTS; WIKIPEDIA;

ONLINE SYSTEMS; WEBSITES;

STUDENTS;

EID: 84875875746     PISSN: 00071013     EISSN: 14678535     Source Type: Journal    
DOI: 10.1111/j.1467-8535.2012.01335.x     Document Type: Article

References (29)

1. Cheung, C. M. K., &, Lee, M. K. O., (2006). Understanding consumer trust in Internet shopping: a multidisciplinary approach. Journal of the American Society for Information Science and Technology, 57, 4, 479-492.
2. Cheung, C. M. K., Lee, M. K. O., &, Rabjohn, N., (2008). The impact of electronic word-of-mouth: the adoption of online opinions in online customer communities. Internet Research, 18, 3, 229-247.
3. Chiu, Y. C. J., (2009). Facilitating Asian students' critical thinking in online discussions. British Journal of Educational Technology, 40, 1, 42-57.
4. Davis, F. D., (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13, 3, 319-340.
5. Fallis, D., (2008). Toward an epistemology of Wikipedia. Journal of the American Society for Information Science and Technology, 59, 10, 1662-1674.
6. Flavián, C., Guinalíu, M., &, Gurrea, R., (2006). The role played by perceived usability, satisfaction and consumer trust on website loyalty. Information and Management, 43, 1, 1-14.
7. Fornell, C., &, Larcker, D. F., (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18, 1, 39-50.
8. Gefen, D., &, Straub, D., (2005). A practical guide to factorial validity using PLS-graph: tutorial and annotated example. Communications of the Association for Information Systems, 16, 1, 91-109.
9. Hahn, J., (2010). Information seeking with Wikipedia on the iPod Touch. Reference Services Review, 38, 2, 284-298.
10. Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., &, Tatham, R. L., (2006). Multivariate Data analysis (6th Edition), Upper Saddle River, NJ: Pearson Prentice Hall.
11. Hardin, R., (2001). Conceptions and explanations of trust. Trust in Society, 2, 3-39.
12. Head, A. J., &, Eisenberg, M. B., (2010). How today's college students use Wikipedia for course-related research. First Monday, 15, 3. Retrieved June 16, 2012, from http://firstmonday.org/htbin/cgiwrap/bin/ojs/ index.php/fm/rt/printerFriendly/2830/2476
13. Judd, T., &, Kennedy, G., (2011). Expediency based practice? Medical students' reliance on Google and Wikipedia for biomedical inquiries. British Journal of Educational Technology, 42, 2, 351-360.
14. Kelton, K., Fleischmann, K. R., &, Wallace, W. A., (2008). Trust in digital information. Journal of the American Society for Information Science and Technology, 59, 3, 363-374.
15. Lichtenstein, S., &, Parker, C. M., (2009). Wikipedia model for collective intelligence: a review of information quality. International Journal of Knowledge and Learning, 5, 3, 254-272.
16. Lim, S., (2009). How and why do college students use Wikipedia? Journal of the American Society for Information Science and Technology, 60, 11, 2189-2202.
17. Mason, C. H., &, Perreault, Jr, W. D., (1991). Collinearity, power, and interpretation of multiple regression analysis. Journal of Marketing Research, 28, 3, 268-280.
18. McGuinness, D. L., Zeng, H., Da Silva, P. P., Ding, L., Narayanan, D., &, Bhaowal, M., (2006). Investigations into trust for collaborative information repositories: a Wikipedia case study. In Preceedings of the Workshop on Models of Trust for the Web, Edinburgh, UK.
19. Moorman, C., Deshpande, R., &, Zaltman, G., (1993). Factors affecting trust in market research relationships. Journal of Marketing, 57, 1, 81-101.
20. Nahapiet, J., &, Ghoshal, S., (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23, 2, 242-266.
21. Petty, R. E., &, Cacioppo, J. T., (1986). Communication and persuasion: central and peripheral routes to attitude change. New York: Springer-Verlag.
22. Rainie, L., &, Tancer, B., (2007). Wikipedia users: Data Memo. Retrieved June 16, 2012, from http://pewinternet.org/Reports/2007/Wikipedia- users/Data-Memo.aspx
23. Rousseau, D. M., Sitkin, S. B., Burt, R. S., &, Camerer, C., (1998). Not so different after all: a cross-discipline view of trust. Academy of Management Review, 23, 3, 393-404.
24. Saeed, K. A., &, Abdinnour-Helm, S., (2008). Examining the effects of information system characteristics and perceived usefulness on post adoption usage of information systems. Information and Management, 45, 6, 376-386.
25. Sussman, S. W., &, Siegal, W. S., (2003). Informational influence in organizations: an integrated approach to knowledge adoption. Information Systems Research, 14, 1, 47-65.
26. Tseng, S., &, Fogg, B., (1999). Credibility and computing technology. Communications of the ACM, 42, 5, 39-44.
27. Venkatesh, V., Morris, M. G., Davis, G. B., &, Davis, F. D., (2003). User acceptance of information technology: toward a unified view. MIS Quarterly, 27, 3, 425-478.
28. Wixom, B. H., &, Todd, P. A., (2005). A theoretical integration of user satisfaction and technology acceptance. Information Systems Research, 16, 1, 85-102.
29. Wold, H., (1989). Introduction to the second generation of multivariate analysis. In, H. Wold, (Ed.), Theoretical empiricism: a general rationale for scientific model-building (pp. vii-xl). New York: Paragon House.