Multi-layer quality function deployment (QFD) approach for improving the compromised quality satisfaction under the agency problem: A 3D QFD design for the asset selection problem in the shipping industry

Quality and Quantity

Volumn 47, Issue 4, 2013, Pages 2259-2280

  Duru, Okan ^a   Huang, Sheng Teng ^b,c   Bulut, Emrah ^b   Yoshida, Shigeru ^b  

^a ISTANBUL TECHNICAL UNIVERSITY   (Turkey)

^b KOBE UNIVERSITY   (Japan)

^c NATIONAL TAIWAN OCEAN UNIVERSITY   (Taiwan)

Author keywords

Agency problem; Fuzzy AHP; Multi layer QFD; Shipping asset management

Indexed keywords

EID: 84874977753     PISSN: 00335177     EISSN: 15737845     Source Type: Journal    
DOI: 10.1007/s11135-011-9653-4     Document Type: Article

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