Trusting expert versus user-generated ratings online: The role of information volume, valence, and consumer characteristics

Computers in Human Behavior

Volumn 29, Issue 4, 2013, Pages 1626-1634

  Flanagin, Andrew J ^a   Metzger, Miriam J ^a  

^a UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

Credibility; Online ratings; Online social influence; Social media; Trust; User generated content

Indexed keywords

CREDIBILITY; ONLINE RATINGS; SOCIAL INFLUENCE; SOCIAL MEDIA; TRUST; USER-GENERATED CONTENT;

ECONOMIC AND SOCIAL EFFECTS;

SOCIAL NETWORKING (ONLINE);

EID: 84874852462     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.chb.2013.02.001     Document Type: Article

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