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Volumn 27, Issue 1, 2013, Pages 22-42

Does self-efficacy matter for burnout and sickness absenteeism? The mediating role of demands and resources at the individual and team levels

Author keywords

burnout; call centre; individual and team level; self efficacy; sickness absenteeism; teams; work related stress

Indexed keywords


EID: 84874540520     PISSN: 02678373     EISSN: 14645335     Source Type: Journal    
DOI: 10.1080/02678373.2013.769325     Document Type: Article
Times cited : (98)

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