Deliberative attention management

International Journal of Productivity and Performance Management

Volumn 62, Issue 2, 2013, Pages 130-155

  Valliere, Dave ^a   Gegenhuber, Thomas ^b  

^a RYERSON UNIVERSITY   (Canada)

^b JOHANNES KEPLER UNIVERSITY LINZ   (Austria)

Author keywords

Arts based methods; Attention; Bricolage; Cognition; Decision making; Design thinking; Epistemic plurality; Management development; Uncertainty; Wicked problems

Indexed keywords

EID: 84873037951     PISSN: 17410401     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410401311295704     Document Type: Article

References (111)

1. Ackoff, R.L. (1989), “From data to wisdom”, Journal of Applied Systems Analysis, Vol. 16, pp. 3-9.
2. Adler, N.J. (2006), “The arts & leadership: now that we can do anything, what will we do?”, Academy of Management Learning & Education, Vol. 5 No. 4, pp. 486-99.
3. Ainslie, G.W. (1974), “Impulse control in pigeons”, Journal of the Experimental Analysis of Behavior, Vol. 21 No. 3, pp. 485-9.
4. Amabile, T.M. and Conti, R. (1999), “Changes in the work environment for creativity during downsizing”, Academy of Management Journal, Vol. 42 No. 6, pp. 630-40.
5. Ashby, W.R. (1962), “Principles of the self-organizing system”, in Von Foerster, H. and Zopf, G.W. (Eds), Principles of Self-Organization: Transactions of the University of Illinois Symposium, Pergamon Press, London, pp. 102-26.
6. Baker, T. and Nelson, R.E. (2005), “Creating something from nothing: resource construction through entrepreneurial bricolage”, Administrative Science Quarterly, Vol. 50 No. 3, pp. 329-66.
7. Baker, T., Miner, A.S. and Eesley, D.T. (2003), “Improvising firms: bricolage, account giving and improvisational competencies in the founding process”, Research Policy, Vol. 32 No. 2, pp. 255-76.
8. Barnett, M.L. (2008), “An attention-based view of real options reasoning”, Academy of Management Review, Vol. 33 No. 3, pp. 606-28.
9. Barrett, F.J. (1998), “Creativity and improvisation in jazz and organizations: implications for organizational learning”, Organization Science, Vol. 9 No. 5, pp. 605-22.
10. Bauer, R.M. and Eagen, W.M. (2008), “Design thinking: epistemic plurality in management and organizations”, Aesthesis: International Journal of Art and Aesthetics in Management and Organizational Life, Vol. 2 No. 3, pp. 568-96.
11. Bellman, R.E. and Zadeh, L.A. (1970), “Decision-making in a fuzzy environment”, Management Science, Vol. 17 No. 4, pp. 141-64.
12. Bergmann, F. (1977), On Being Free, University of Notre Dame Press, Notre Dame, IN.
13. Betsch, R.A., Hitt, M.A. and Brinkman, J. (1998), “Behavioral routines in decision making: the effects of novelty in task presentation and time pressure on routine maintenance and deviation”, European Journal of Social Psychology, Vol. 28 No. 6, pp. 861-78.
14. Bettis, R.A. and Hitt, M.A. (1995), “The new competitive landscape”, Strategic Management Journal, Vol. 16 No. S1, pp. 7-19.
15. Birkinshaw, J. and Gibson, C. (2004), “Building ambidexterity into an organization”, Sloan Management Review, Vol. 45 No. 4, pp. 47-55.
16. Bourque, N. and Johnson, G. (2008), “Strategy workshops and ‘away days' as ritual”, in Hodgkin, G.P. and Starbuck, W.H. (Eds), Oxford Handbook of Organizational Decision Making, Oxford University Press, Oxford, pp. 552-64.
17. Brabham, D.C. (2008), “Crowdsourcing as a model for problem solving: an introduction and cases”, Convergence, Vol. 14 No. 1, pp. 75-90.
18. Broadbent, D.E. (1958), Perception and Communication, Pergamon Press, London.
19. Brown, T. (2008), “Design thinking”, Harvard Business Review, June, pp. 1-9.
20. Brown, S.L. and Eisenhardt, K.M. (1997), “The art of continuous change: linking complexity theory and time-paced evolution in relentlessly shifting organizations”, Administrative Science Quarterly, Vol. 42 No. 1, pp. 1-34.
21. Camillus, J.C. (2008), “Strategy as a wicked problem”, Harvard Business Review, Vol. 86 No. 5, pp. 98-106.
22. Cegarra-Navarro, J.G. and Cepeda-Carrion, G. (2008), “Why open-mindedness needs time to explore and exploit knowledge”, Time & Society, Vol. 17 Nos 2/3, pp. 195-213.
23. Chaffee, E.E. (1985), “Three models of strategy”, Academy of Management Review, Vol. 10 No. 1, pp. 89-98.
24. Chi, M.T.H. and Glaser, R. et al. (1982), “Expertise in problem solving”, in Sternberg, R. (Ed.), Advances in the Psychology of Human Intelligence, Erlbaum, Hillsdale, NJ, p. 1.
25. Choffnes, D.R., Bustamente, F.E. and Ge, Z. (2010), Crowdsourcing Service-Level Network Event Monitoring SIGCOMM ‘10, ACM, New Delhi.
26. Christensen, C. (1997), Innovator's Dilemma: When New Technologies Cause Great Firms To Fail, Harvard Business School Press, Boston, MA.
27. Christophe, E., Inglada, J. and Maudlin, J. (2010), Crowd-Sourcing Satellite Image Analysis. Geoscience and Remote Sensing Symposium (IGARSS), IEEE International, Honolulu, HI.
28. Cohen, M.D., March, J.G. and Olsen, J.P. (1972), “A garbage can model of organizational choice”, Administrative Science Quarterly, Vol. 17 No. 1, pp. 1-25.
29. Davenport, T.H. and Beck, J.C. (2001), The Attention Economy: Understanding the New Currency of Business, Harvard Business School Press, Boston, MA.
30. Davenport, T.H. and Beck, J.C. (2002), “The strategy and structure of firms in the attention economy”, Ivey Business Journal, Vol. 66 No. 4, pp. 48-54.
31. Dennis, K. (2007), “Time in an age of complexity”, Time & Society, Vol. 16 Nos 2/3, pp. 139-55.
32. Diehl, E. and Sterman, J.D. (1995), “Effects of feedback complexity on dynamic decision making”, Organizational Behavior and Human Decision Processes, Vol. 62 No. 2, pp. 198-215.
33. Drucker, P.F. (1985), Innovation and Entrepreneurship: Practice and Principles, Elsevier, Oxford.
34. Dunne, D. and Martin, R. (2006), “Design thinking and how it will change management education”, Academy of Management Learning & Education, Vol. 5 No. 4, pp. 512-23.
35. Farah, M.J., Illes, J., Cook-Deegan, R., Gardner, H., Kandel, E., King, P., Parens, E., Sahakin, B., and Root Wolpe, P. (2004), “Neurocognitive enhancement: what can we do and what should we do?”, Nature Reviews Neuroscience, Vol. 5 No. 5, pp. 421-5.
36. Graetz, F. (2000), “Strategic change leadership”, Management Decision, Vol. 38 No. 8, pp. 550-62.
37. Greely, H., Sahakin, B. Harris, J., Kessler, R.C., Gazzaniga, M., Campbell, P. and Farah, M.J. (2009), “Towards responsible use of cognitive-enhancing drugs by the healthy”, Nature, Vol. 456 No. 7223, pp. 702-5.
38. Gulati, R. and Singh, H. (1998), “The architecture of cooperation: managing coordination costs and appropriation concerns in strategic alliances”, Administrative Science Quarterly, Vol. 43 No. 4, pp. 781-814.
39. Hjorth, D. (2004), “Creating space for play/invention: concepts of space and organizational entrepreneurship”, Entrepreneurship & Regional Development, Vol. 16 No. 5, pp. 413-32.
40. Huberman, B.A. (2009), “Crowdsourcing, attention and productivity”, Journal of Information Science, Vol. 35 No. 6, pp. 758-65.
41. Hughes, J.J. (2007), “The struggle for a smarter world”, Futures, Vol. 39 No. 8, pp. 942-54.
42. Hunsaker, P.L. (1975), “Incongruity adaptation capability and risk preference in turbulent decision-making environments”, Organizational Behavior and Human Performance, Vol. 14 No. 2, pp. 173-85.
43. James, W. (1890), The Principles of Psychology, Holt, New York, NY.
44. Johnson, G. (1992), “Managing strategic change: strategy, culture and action”, Long Range Planning, Vol. 25 No. 1, pp. 28-36.
45. Judge, W.Q. and Miller, A. (1991), “Antecedents and outcomes of decision speed in different environmental contexts”, Academy of Management Journal, Vol. 34 No. 2, pp. 449-63.
46. Jung, C.G. (1921), Psychological Types, Princeton University Press, Princeton, NJ.
47. Kahneman, D. (1973), Attention and Effort, Prentice-Hall, Englewood Cliffs, NJ.
48. Kahneman, D. and Tversky, A. (1979), “Prospect theory: analysis of decision under risk”, Econometrica, Vol. 47 No. 2, pp. 263-91.
49. Kahneman, D., Diener, E. and Schwarz, N. (1999), Well-being: The Foundations of Hedonic Psychology, Russell Sage Foundation, New York, NY.
50. Kahneman, D., Krueger, A.B. and Schwarz, N. (2006), “Would you be happier if you were richer? A focussing illusion”, Science, Vol. 312 No. 5782, pp. 1908-10.
51. Katayama, H. and Bennett, D. (1999), “Agility, adaptability and leanness: a comparison of concepts and a study of practice”, International Journal of Production Economics, Vols 60-61 No. 1999, pp. 43-51.
52. Kiesler, S. and Sproull, L. (1982), “Managerial response to changing environments: perspectives on problem sensing from social cognition”, Administrative Science Quarterly, Vol. 27 No. 4, pp. 548-70.
53. Knight, F.H. (1921), Risk, Uncertainty and Profit, Houghton Mifflin Company, New York, NY.
54. Kotov, A. (1971), Think Like a Grandmaster, Batsford, London.
55. LaBerge, D. (1975), “Acquisition of automatic processing in perceptual and associative learning”, in Rabbit, P.M.A. and Dornic, S. (Eds), Attention and Performance, Academic Press, London, pp. 50-64.
56. Lanham, R.A. (2006), The Economics of Attention: Style and Substance in the Age of Information, University of Chicago Press, Chicago, IL.
57. Lévi-Strauss, C. (1967), The Savage Mind, University of Chicago Press, Chicago, IL.
58. Macan, T.H. (1994), “Time management: test of a process model”, Journal of Applied Psychology, Vol. 79 No. 3, pp. 381-91.
59. Macan, T.H. (1996), “Time-management training: effects on time behaviors, attitudes, and job performance”, Journal of Psychology: Interdisciplinary and Applied, Vol. 130 No. 3, pp. 229-36.
60. Mainemelis, C. and Ronson, S. (2006), “Ideas are born in fields of play: towards a theory of play and creativity in organizational settings”, Research in Organizational Behavior, Vol. 27, pp. 81-131.
61. Malone, T.W., Laubacher, R. and Dellarocas, C. (2009), “Harnessing crowds: mapping the genome of collective intelligence”, MIT Sloan Research Paper, MIT, Boston, MA.
62. March, J.G. (1991), “Exploration and exploitation in organizational learning”, Organization Science, Vol. 2 No. 1, pp. 71-87.
63. March, J.G. (1994), A Primer on Decision Making: How Decisions Happen, The Free Press, New York, NY.
64. March, J.G. and Simon, H.A. (1958), Organizations, Wiley, New York, NY.
65. Nichols, J., Wobbrock, J.O. and Gergle, D. (2002), Mediator and Medium: Doors as Interruption Gateways and Aesthetic Displays DIS’02 Designing Interactive Systems: Processes, Practices, Methods, and Techniques, ACM, London.
66. Nissley, N. (2010), “Arts-based learning at work: economic downturns, innovation upturns, and the eminent practicality of arts in business”, Journal of Business Strategy, Vol. 31 No. 4, pp. 8-20.
67. O'Carroll, A. (2008), “Fuzzy holes and intangible time”, Time & Society, Vol. 17 Nos 2/3, pp. 179-93.
68. Ocasio, W. (1997), “Towards an attention-based view of the firm”, Strategic Management Journal, Vol. 18 No. S1, pp. 187-206.
69. Posner, M.I. and Boies, S.J. (1971), “Components of attention”, Psychological Review, Vol. 78 No. 5, pp. 391-408.
70. Prahalad, C.K. and Bettis, R.A. (1986), “The dominant logic: a new linkage between diversity and performance”, Strategic Management Journal, Vol. 7 No. 6, pp. 485-501.
71. Quiggin, J. (1982), “A theory of anticipated utility”, Journal of Economic Behavior & Organization, Vol. 3 No. 4, pp. 323-43.
72. Raisch, S. and Birkinshaw, J. (2008), “Organizational ambidexterity: antecedents, outcomes, and moderators”, Journal of Management, Vol. 34 No. 3, pp. 375-409.
73. Raisch, S., Birkinshaw, J., Probst, G. and Tushman, M. (2009), “Organizational ambidexterity: balancing exploitation and exploration for sustained performance”, Organization Science, Vol. 20 No. 4, pp. 685-95.
74. Raymond, E. (1999), “The catherdral and the bazaar”, Knowledge, Technology & Policy, Vol. 12 No. 3, pp. 23.
75. Rerup, C. and Feldman, M.S. (2011), “Routines as a source of change in organizational schemata: the role of trial-and-error learning”, Academy of Management Journal, Vol. 53 No. 4, pp. 1-70.
76. Rittel, H. and Webber, M. (1973), “Dilemmas in a general theory of planning”, Policy Sciences, Vol. 4 No. 2, pp. 155-69.
77. Rivkin, J.W. (1998), “Imitation, replication & complexity”, Working Paper No. 99-057, Harvard Business School, Boston, MA.
78. Rivkin, J.W. and Siggelkow, N. (2002), “Organizational sticking points on NK landscapes”, Complexity, Vol. 7 No. 5, pp. 31-43.
79. Rowe, G.P. (1987), Design Thinking, MIT Press, Cambridge, MA.
80. Sarasvathy, S., Dew, N., Velamuri, S.R. and Venkataraman, S. (2005), “Three views of entrepreneurial opportunity”, Handbook of Entrepreneurship Research, in Acs, Z. and Audretsch, D. B. (Eds), Vol. 1 No. 3, pp. 141-60.
81. Sarter, M., Givens, B. and Bruno, J.P. (2001), “The cognitive neuroscience of sustained attention: where top-down meets bottom-up”, Brain Research Reviews, Vol. 25 No. 2, pp. 146-60.
82. Schön, D.A. (1983), The Reflective Practitioner: How Professionals Think in Action, Basic, New York, NY.
83. Schrage, M. (2000), Serious Play: How the World's Best Companies Simulate to Innovate, Harvard Business School Press, Boston, MA.
84. Schumacher, E.H., Seymour, T.L., Glass, J.M., Fencsik, D.E., Lauber, E.J., Kieras, D.E. and Meyer, D.E. (2001), “Virtually perfect time sharing in dual-task performance: uncorking the central cognitive bottleneck”, Psychological Science, Vol. 12 No. 2, pp. 101-8.
85. Sergeant, J. (1996), “A theory of attention: an information processing perspective”, in Reid, L.G. and Krasnegor, N.A. (Eds), Attention, Memory, and Executive Function, Paul H Brookes Publishing, Baltimore, MD, pp. 57-69.
86. Shiffrin, R.M. and Schneider, W. (1977), “Controlled and automatic human information processing: perceptual learning, automatic attending, and a general theory”, Psychological Review, Vol. 84 No. 2, pp. 127-90.
87. Simon, H.A. (1947), Administrative Behaviour: A Study of Decision-Making Processes in Administrative Organizations, Macmillan, Chicago, IL.
88. Simon, H.A. (1956), “Rational choice and the structure of the environment”, Psychological Review, Vol. 63 No. 2, pp. 129-38.
89. Simon, H.A. (1962), “The architecture of complexity”, Proceedings of the American Philosophical Society, Vol. 106 No. 6, pp. 467-82.
90. Simon, H.A. (1996), “Designing organizations for an information-rich world”, International Library of Critical Writings in Economics, Vol. 70, pp. 187-202.
91. Simons, D.J. (2000), “Attentional capture and inattentional blindness”, Trends in Cognitive Sciences, Vol. 4 No. 4, pp. 147-55.
92. Speier, C., Vessey, I. and Valacich, J.S. (2003), “The effects of interruptions, task complexity, and information presentation on computer-supported decision-making performance”, Decision Sciences, Vol. 34 No. 4, pp. 771-97.
93. Spender, J.C. (1998), “Pluralist epistemology and the knowledge-based theory of the firm”, Organization, Vol. 5 No. 2, pp. 233-56.
94. Spikman, J.M., Kiers, H.A.L., Deelman, B.G. and van Zomeran, A.H. (2001), “Construct validity of concepts of attention in healthy controls and patients with CHI”, Brain and Cognition, Vol. 47 No. 3, pp. 446-60.
95. Starbuck, W.H. and Milliken, F.J. (1988), “Executives perceptual filters: what they notice and how they make sense”, in Hambrick, D.C. (Ed.), The Executive Effect: Concepts and Methods for Studying Top Managers, JAI Publishers, Greenwich, CT, p. 65.
96. Striebeck, M. (2006), “Ssh! We are adding a process”, Agile’06 Conference, IEEE Xplore, Moutain View, CA, pp. 193-201.
97. Sullivan, B.N. (2010), “Competition and beyond: problems and attention allocation in the organizational rulemaking process”, Organization Science, Vol. 21 No. 2, pp. 432-50.
98. Sutcliffe, K. and Weick, K.M. (2008), “Information overload revisited”, in S.W. and Hodgkinson, G. (Eds), Handbook of Organizational Decision Making, Oxford University Press, Oxford, pp. 56-75.
99. Taylor, S.S. and Ladkin, D. (2009), “Understanding arts-based methods in managerial development”, Academy of Management Learning & Education, Vol. 8 No. 1, pp. 55-69.
100. Thornton, P.H. and Ocasio, W. (1999), “Institutional logics and the historical contingency of power in organizations: executive succession in the higher education publishing industry, 1958-1990”, American Journal of Sociology, Vol. 105 No. 3, pp. 801-43.
101. Thornton, P.H., Ocasio, W. and Lounsbury, M. (2012), The Institutional Logics Perspective: A New Approach to Culture, Structure, and Process, Oxford University Press, New York, NY.
102. Treisman, A.M. and Geffen, G. (1967), “Selective attention: perception or response?”, Quarterly Journal of Experimental Psychology, Vol. 19 No. 1, pp. 1-17.
103. von Hippel, E. (2005), Democratizing Innovation, MIT Press, Boston, MA.
104. von Neumann, J. and Morgenstern, O. (1944), Theory of Games and Economic Behavior, Princeton University Press, Princeton, NJ.
105. Voort, T. (2004), “Productivity and employee satisfaction in flexible workplaces”, Journal of Corporate Real Estate, Vol. 6 No. 2, pp. 133-48.
106. Waller, M.J., Conte, J.M., Gibson, C.B., and Carpenter, M.A. (2001), “The effect of individual perceptions of deadlines on team performance”, Academy of Management Review, Vol. 26 No. 4, pp. 586-600.
107. Wang, M. and Wang, H. (2006), “From process logic to business logic: a cognitive approach to business process management”, Information & Management, Vol. 43 No. 2, pp. 179-93.
108. Warm, J.S. (1984), Sustained Attention in Human Performance, Wiley, London.
109. Weick, K.E. and Sutcliffe, K. (2006), “Mindfulness and the quality of organizational attention”, Organization Science, Vol. 17 No. 4, pp. 514-24.
110. Weick, K.M. (1979), The Social Psychology of Organizing, Random House, New York, NY.
111. Zhou, H., Dekker, R. and Kleinknecht, A. (2011), “Flexible labor and innovation performance: evidence from longitudinal firm-level data”, Industrial and Corporate Change, Vol. 20 No. 3, pp. 941-68.