Smart ideas for smart cities: Investigating crowdsourcing for generating and selecting ideas for ICT innovation in a city context

Journal of Theoretical and Applied Electronic Commerce Research

Volumn 7, Issue 3, 2012, Pages 49-62

  Schuurman, Dimitri ^a   Baccarne, Bastiaan ^a   De Marez, Lieven ^a   Mechant, Peter ^a  

^a GHENT UNIVERSITY   (Belgium)

Author keywords

Crowdsourcing; Idea selection; Ideation; Living labs; Smart city

Indexed keywords

EID: 84872858440     PISSN: None     EISSN: 07181876     Source Type: Journal    
DOI: 10.4067/S0718-18762012000300006     Document Type: Article

References (64)

1. M. Ahonen and K. Lietsala, Managing service ideas and suggestions-information systems into innovation brokering, in Proceedings of the Tekes Haas Conference of Service Innovation, Berkeley, 2007.
2. T. M. Amabile, S. G. Barsade, J. S. Mueller, and B. M. Staw, Affect and creativity at work, Administrative science quarterly, vol. 50, no. 3, pp. 367-403, 2005.
3. T. M. Amabile, R. Conti, H. Coon, J. Lazenby, and M. Herron, Assessing the work environment for creativity, Academy of management journal, vol. 39, no. 5, pp. 1154-1184, 1996.
4. R. Arnkil, A. Järvensivu, P. Koski, and T. Piirainen, Exploring the Quadruple Helix. Report of Quadruple Helix Research for the CLIQ Project, Work Research Centre, University of Tampere, Tampere, Finland, 2010.
5. F. Belz and W. Baumbach, Netnography as a Method of Lead User Identification, Creativity and Innovation Management, vol. 19, no. 3, pp. 304-313, 2010.
6. V. Bilgram, A. Brem, and K. Voigt, User-Centric Innovations in New Product Development-Systematic Identification of Lead Users Harnessing Interactive and Collaborative Online Tools, International Journal of Innovation Management, vol. 12, no. 3, pp. 419-458, 2008.
7. I. Blohm, U. Bretschneider, J. M. Leimeister, and H. Krcmar, Does collaboration among participants lead to better ideas in IT-based idea competitions? An empirical investigation, in Proceedings of the 43rd Hawaii International Conference on System Sciences, 2010, pp. 1-10.
8. E. Bonabeau, Decisions 2.0: the power of collective intelligence, MIT Sloan management review, vol. 50, no. 2, pp. 44-52, 2009.
9. D. C. Brabham, Crowdsourcing as a model for problem solving: an introduction and cases, Convergence, vol. 14, no. 1, pp. 75-90, 2008.
10. A. Caragliu, C. Del Bo, and P. Nijkamp, Smart Cities in Europe, In Proceedings of the 3rd Central European Conference on Regional Science, Košice, 2009, pp. 1-15.
11. M. Castells, The Rise of the Network Society: The Information Age: Economy, Society, and Culture. Oxford: Wiley-Blackwell, 2011.
12. H. Chesbrough, Open Innovation. The New Imperative for Creating and Profiting from Technology. Boston: Harvard Business School Press, 2003.
13. J. H. J. Choi, The city is connections: Seoul as an urban network, Multimedia Systems, vol. 16, no. 1, pp. 75-84, 2010.
14. W. Ebner, J. M. Leimeister, and H. Krcmar, Community engineering for innovations: the ideas competition as a method to nurture a virtual community for innovations, R & D management, vol. 39, no. 4, pp. 342-356, 2009.
15. E. Enkel, J. Perez Freije, and O. Gassmann, Minimizing market risks through customer integration in new product development: learning from bad practice, Creativity and Innovation Management, vol. 14, no. 4, pp. 425-437, 2005.
16. E. Ergazakis, K. Ergazakis, D. Askounis, and Y. Charalabidis, Digital Cities: Towards an integrated decision support methodology, Telematics and Informatics, vol. 28, no. 3, pp. 148-162, 2011.
17. N. Franke and F. Piller, Value creation by toolkits for user innovation and design: The case of the watch market, The Journal of product innovation management, vol. 21, no. 6, pp. 401-415, 2004.
18. N. Franke, E. Von Hippel, and M. Schreier, Finding commercially attractive user innovations: a test of lead-user theory, Journal of product Innovation Management, vol. 23, no. 4, pp. 301-315, 2006.
19. F. Galton, Vox populi, Nature, vol. 75, pp. 450-451, March 1907.
20. D. Geiger, S. Seedorf, T. Schulze, R. Nickerson, and M. Schader, Managing the crowd: towards a taxonomy of crowdsourcing processes, in Proceedings of the Seventeenth Americas Conference on Information Systems, Detroit, Michigan, 2011, pp. 1-15.
21. R. Giffinger, C. Fertner, H. Kramar, R. Kalasek, N. Pichler-Milanović, and E. Meijers. (August, 2007) Smart cities: Ranking of European medium-sized cities. Smart cities. [Online]. Available: http://www.smartcities. eu/download/smart_cities_final_report.pdf.
22. A. Griffin, and J. R. Hauser, The voice of the customer, Marketing science, vol. 12, no. 1, pp. 1-27, 1993.
23. A. F. Hayes and K. Krippendorff, Answering the call for a standard reliability measure for coding data. Communication Methods and Measures, vol. 1, no. 1, pp. 77-89, 2007.
24. R. Hoegg, R. Martignoni, M. Meckel, and K. Stanoevska-Slabeva, Overview of business models for Web 2.0 communities, in Proceedings of GeNeMe, 2006, pp. 23-37.
25. J. Howe, The rise of crowdsourcing, Wired magazine, vol. 14, no. 6, pp. 1-4, 2006.
26. T. Ishida and K. Isbister, Digital Cities: Experiences, Technologies and Future Perspectives. Berlin: Springer-Verlag, 2000.
27. R. Katila and G. Ahuja, Something old, something new: a longitudinal study of search behavior and new product introduction, Academy of management journal, vol. 45, no. 8, pp. 1183-1194, 2002.
28. M. Krieger and Y. Wang, Ideas2ideas: encouraging constructive ideation. Monterey, California: Stanford University, 2010.
29. K. Krippendorff, Content analysis: An introduction to its methodology. Thousand oaks, California: Sage Publications, 2004.
30. P. Kristensson, A. Gustafsson, and T. Archer, Harnessing the creative potential among users, Journal of product Innovation Management, vol. 21, no. 1, pp. 4-14, 2004.
31. O. Kwon and J. Kim, A methodology of identifying ubiquitous smart services for U-City development, In Ubiquitous Intelligence and Computing Proceedings (J., Indulska, L. T. Yang, J. Cao, J. Ma, and T. Ungerer, Eds.). Berlin: Springer, 2007, pp.143-152.
32. K. R. Lakhani and E. Von Hippel, How open source software works: "Free" user to user assistance, Research policy, vol. 32, no. 6, pp. 923-943, 2003.
33. K. R. Lakhani, and R. Wolf, Why Hackers Do What They Do: Understanding Motivation and Effort in Free/Open Source Software Projects, In Perspectives on Free and Open Source Software (J. Feller, B. Fitzgerald, S. Hissam, and K. Lakhani, Eds.). Cambridge, Mass: MIT Press, 2005, pp. 3-22.
34. J. M. Leimeister, M. Huber, U. Bretschneider, and H. Krcmar, Leveraging crowdsourcing: activation-supporting components for IT-based ideas competition, Journal of management information systems, vol. 26, no. 1, pp. 197-224, 2009.
35. D. Leonard and J. F. Rayport, Spark innovation through empathic design, Harvard business review, vol. 75, no. 6, pp. 102-115, 1997.
36. C. Lettl, User involvement competence for radical innovation, Journal of engineering and technology management, vol. 24, no. 1-2, pp. 53-75, 2007.
37. P. Lévy, L'intelligence collective: pour une anthropologie du cyberspace. Paris: La découverte Paris. 1994.
38. L. A. Lievrouw, New media design and development: diffusion of innovations versus social shaping of technology, In The handbook of new media (L. A. Lievrouw and S. Livingstone Eds.). London: Sage Publications, 2006, pp. 246-265.
39. J. Lorenz, H. Rauhut, F. Schweitzer, and D. Helbing, How social influence can undermine the wisdom of crowd effect, in Proceedings of the National Academy of Sciences, 2011, pp. 9020-9025.
40. E. Loukis, Y. Charalabidis, and J. Scholl, Editorial of the Special Issue on Digital Cities, Telematics and Informatics, vol. 28, no. 3, pp. 144-147, 2011.
41. P. Mechant, I. Stevens, T. Evens, and P. Verdegem, E-deliberation 2.0 for smart cities: a critical assessment of two idea generation cases, International Journal of Electronic Governance, to be published.
42. J. Matthing, B. Sanden, and B. Edvardsson, New service development: learning from and with customers, International Journal of Service Industry Management, vol. 15, no. 5, pp. 479-498, 2004.
43. C. A. Middleton and A. Bryne, An exploration of user-generated wireless broadband infrastructures in digital cities, Telematics and Informatics, vol. 28, no. 3, pp. 163-175, 2011.
44. C. P. Moreau and D. W. Dahl, Designing the solution: The impact of constraints on consumers' creativity, The Journal of consumer research, vol. 32, no. 1, pp. 13-22, 2005.
45. S. Murugesan, Understanding Web 2.0, IT Professional, vol. 9, no. 4, pp. 34, 2007.
46. J. F. Noubel. (2004, November) Collective intelligence, the invisible revolution. TheTransitioner. Geraadpleeg. [Online]. Available: http://www.earthintelligence.net/dynamaster/file_archive/070118/14da9d70ab635fb6f161a44 fbf08dd75/Noubel%20on%20Collective%20Intelligence.pdf.
47. S. Ogawa and F. T. Piller, Reducing the risks of new product development, MIT Sloan management review, vol. 47, no. 2, pp. 65-71, 2006.
48. T. Ojala, V. Valkama, H. Kukka, T. Heikkinen, T. Lindén, M. Jurmu, F. Kruger, and S. Hosio, UBI-hotspots: Sustainable ecosystem infrastructure for real world urban computing research and business. In Proceedings of the 2nd International Conference on Management of Emergent Digital EcoSystems, Bangkok, 2010, pp. 196-202.
49. K. A. Paskaleva, The smart city: A nexus for open innovation?, Intelligent Buildings International, vol. 3, no. 3, pp. 153-171, 2011.
50. P. B. Paulus and H. C. Yang, Idea generation in groups: A basis for creativity in organizations, Organizational behavior and human decision processes, vol. 82, no. 1, pp. 76-87, 2000.
51. F. T. Piller and D. Walcher, Toolkits for idea competitions: a novel method to integrate users in new product development, R & D management, vol. 36, no. 3, pp. 307-318, 2006.
52. M. K. Poetz and M. Schreier, The value of crowdsourcing: can users really compete with professionals in generating new product ideas?, Journal of Product Innovation Management, vol. 27, no. 2, pp. 245-256, 2012.
53. E. Raymond, The cathedral and the bazaar. Knowledge, Technology & Policy, vol. 12, no. 3, pp. 23-49, 1999.
54. H. Schaffers, N. Komninos, and M. Pallot, Smart Cities as Innovation Ecosystems Sustained by the Future Internet, FIREBALL White Paper, EU, 2012.
55. A. Schulze and M. Hoegl, Organizational knowledge creation and the generation of new product ideas: A behavioral approach, Research policy, vol. 37, no. 10, pp. 1742-1750, 2008.
56. D. Schuurman, L. De Marez, and K. De Moor. Identifying and assessing Lead User ideas in order to foster ICTinnovation: Case study digital TV, in Proceedings of International Society for Professional Innovation Management, 2010.
57. D. Schuurman, D. Mahr, and L. De Marez, User characteristics for customer involvement in innovation processes: Deconstructing the Lead User-concept, in Proceedings of International Society for Professional Innovation Management, 2011.
58. D. Schuurman, P. Mechant, and L. De Marez, Customer characteristics for open innovation: investigating motivations, nature and lead userness of users within incentivized idea contests, in Proceedings of the World conference on mass customization, personalization and co-creation: bridging mass customization & open innovation, University of California; Haas School of Business. 2011.
59. D. H. Shin, Ubiquitous city: Urban technologies, urban infrastructure and urban informatics, Journal of Information Science, vol. 35, no. 5, pp. 515-526, 2009.
60. J. Surowiecki, The wisdom of crowds. New York: Random House, 2005.
61. United Nations, (2011, August) World Urbanization Prospects: The 2007 Revision Population Database. [Online]. Available: http://esa.un.org/unup/.
62. E. Von Hippel, Lead users: A source of novel product concepts, Management science, vol. 32, no. 7, pp. 791-805, 1986.
63. E. Von Hippel, "Sticky information" and the locus of problem solving: Implications for innovation, Management science, vol. 40, no. 4, pp. 429-439, 1994.
64. E. Von Hippel, Innovation by user communities: Learning from open-source software, MIT Sloan management review, vol. 42, no. 4, pp. 82-86, 2001.