-
1
-
-
0032438312
-
Predicting patient satisfaction: A study of two Emergency Departments
-
DOI 10.1023/A:1018796628917
-
Yarnold PR, Michelson EA, Thompson DA, et al. Predicting patient satisfaction: a study of two emergency departments. J Behav Med. 1998;21:545-563. (Pubitemid 29024648)
-
(1998)
Journal of Behavioral Medicine
, vol.21
, Issue.6
, pp. 545-563
-
-
Yarnold, P.R.1
Michelson, E.A.2
Thompson, D.A.3
Adams, S.L.4
-
2
-
-
0027078843
-
The urgency of care need and patient satisfaction at a hospital emergency department
-
Hansagi H, Carlsson B, Brismar B. The urgency of care need and patient satisfaction at a hospital emergency department. Health Care Manage Rev. 1992;17:71-75. (Pubitemid 23052362)
-
(1992)
Health Care Management Review
, vol.17
, Issue.2
, pp. 71-75
-
-
Hansagi, H.1
Carlsson, B.2
Brismar, B.3
-
3
-
-
0032607745
-
Patient needs in the emergency department. Nurses' and patients' perceptions
-
Hostutler JJ, Taft SH, Snyder C. Patient needs in the emergency department. Nurses' and patients' perceptions. J Nurs Adm. 1999;29:43-50.
-
(1999)
J Nurs Adm
, vol.29
, pp. 43-50
-
-
Hostutler, J.J.1
Taft, S.H.2
Snyder, C.3
-
4
-
-
0032980146
-
Patient satisfaction with an emergency department asthma observation unit
-
Rydman RJ, Roberts RR, Albrecht GL, et al. Patient satisfaction with an emergency department asthma observation unit. Acad Emerg Med. 1999;6:178-183. (Pubitemid 29118154)
-
(1999)
Academic Emergency Medicine
, vol.6
, Issue.3
, pp. 178-183
-
-
Rydman, R.J.1
Roberts, R.R.2
Albrecht, G.L.3
Zalenski, R.J.4
Mcdermott, M.5
-
5
-
-
0025878328
-
Patients' perceptions of the health care received in an emergency department
-
Björvell H, Stieg J. Patients' perceptions of the health care received in an emergency department. Ann Emerg Med. 1991;20:734-738.
-
(1991)
Ann Emerg Med
, vol.20
, pp. 734-738
-
-
Björvell, H.1
Stieg, J.2
-
6
-
-
0029964797
-
Keys to patient satisfaction in the emergency department: Results of a multiple facility study
-
Hall MF. Keys to patient satisfaction in the emergency department: Results of a multiple facility study. Hosp Health Serv Admin. 1996;41: 515-532. (Pubitemid 26376729)
-
(1996)
Hospital and Health Services Administration
, vol.41
, Issue.4
, pp. 515-532
-
-
Hall, M.F.1
Press, I.2
-
7
-
-
0027409275
-
Effect of emergency department information on patient satisfaction
-
Krishel S, Baraff LJ. Effect of emergency department information on patient satisfaction. Ann Emerg Med. 1993;22:568-572. (Pubitemid 23077197)
-
(1993)
Annals of Emergency Medicine
, vol.22
, Issue.3
, pp. 568-572
-
-
Krishel, S.1
Baraff, L.J.2
-
8
-
-
0029806584
-
Effects of actual waiting time, perceived waiting time, information delivery, and expressive quality on patient satisfaction in the emergency department
-
Thompson DA, Yarnold PR, Williams DR, et al. Effects of actual waiting time, perceived waiting time, information delivery, and expressive quality on patient satisfaction in the emergency department. Ann Emerg Med. 1996;28:657-665. (Pubitemid 26404432)
-
(1996)
Annals of Emergency Medicine
, vol.28
, Issue.6
, pp. 657-665
-
-
Thompson, D.A.1
Yarnold, P.R.2
Williams, D.R.3
Adams, S.L.4
-
9
-
-
0030292841
-
Perceptions and satisfaction with emergency department care
-
DOI 10.1016/S0736-4679(96)00176-X, PII S073646799600176X
-
Rhee K, Bird J. Perceptions and satisfaction with emergency department care. J Emerg Med. 1996;14:679-683. (Pubitemid 27009214)
-
(1996)
Journal of Emergency Medicine
, vol.14
, Issue.6
, pp. 679-683
-
-
Rhee, K.J.1
Bird, J.2
-
10
-
-
0029443216
-
Relating patient satisfaction to waiting time perceptions and expectations: The disconfirmation paradigm
-
Thomson DA, Yarnold PR. Relating patient satisfaction to waiting time perceptions and expectations: the disconfirmation paradigm. Acad Emerg Med. 1995;2:1057-1062.
-
(1995)
Acad Emerg Med
, vol.2
, pp. 1057-1062
-
-
Thomson, D.A.1
Yarnold, P.R.2
-
11
-
-
0036140815
-
Satisfied patients exiting the emergency department (SPEED) study
-
DOI 10.1197/aemj.9.1.15
-
Hedges JR, Trout A, Magnusson AR. Satisfied Patients Exiting the Emergency Department (SPEED) study. Acad Emerg Med. 2002;9:15-21. (Pubitemid 34049222)
-
(2002)
Academic Emergency Medicine
, vol.9
, Issue.1
, pp. 15-21
-
-
Hedges, J.R.1
Trout, A.2
Magnusson, A.R.3
-
12
-
-
0022728230
-
Satisfaction with hospital emergency department as a function of patient triage
-
McMillan JR, Younger MS, DeWine LC. Satisfaction with hospital emergency department as a function of patient triage. Health Care Manage Rev. 1986;11:21-27.
-
(1986)
Health Care Manage Rev
, vol.11
, pp. 21-27
-
-
McMillan, J.R.1
Younger, M.S.2
DeWine, L.C.3
-
13
-
-
0019720171
-
Physician influence on patient compliance: A clinical trial
-
DOI 10.1016/S0196-0644(81)80234-X
-
Waggoner DM, Jackson EB, Kern DE. Physician influence on patient compliance: a clinical trial. Ann Emerg Med. 1981;10:348-352. (Pubitemid 12075278)
-
(1981)
Annals of Emergency Medicine
, vol.10
, Issue.7
, pp. 348-352
-
-
Waggoner, D.M.1
Jackson, E.B.2
Kern, D.E.3
-
14
-
-
4544336422
-
Patient satisfaction in emergency medicine
-
DOI 10.1136/emj.2002.003723
-
Taylor C, Benger JR. Patient satisfaction in emergency medicine. Emerg Med J. 2004;21:528-532. (Pubitemid 39232175)
-
(2004)
Emergency Medicine Journal
, vol.21
, Issue.5
, pp. 528-532
-
-
Taylor, C.1
Benger, J.R.2
-
15
-
-
0033853804
-
Emergency Department personnel accuracy at estimating patient satisfaction
-
DOI 10.1016/S0736-4679(00)00196-7, PII S0736467900001967
-
Boudreaux ED, Ary R, Mandry C. Emergency department personnel accuracy at estimating patient satisfaction. J Emerg Med. 2000;19:107-112. (Pubitemid 30618841)
-
(2000)
Journal of Emergency Medicine
, vol.19
, Issue.2
, pp. 107-112
-
-
Boudreaux, E.D.1
Ary, R.2
Mandry, C.3
-
16
-
-
78651258038
-
-
Centers for Medicare & Medicaid Services, Baltimore, MD. Web site. Available at: Accessed September 13, 2010
-
Centers for Medicare & Medicaid Services, Baltimore, MD. Hospital care quality information from the consumer perspective. HCAHPS Web site. Available at: http://www.hcahpsonline.org. Accessed September 13, 2010.
-
Hospital Care Quality Information from the Consumer Perspective
-
-
|