The cross-purposes of cross-posting: Boundary reshaping behavior in online discussion communities

Information Systems Research

Volumn 23, Issue 3 PART 2, 2012, Pages 993-1010

  Butler, Brian S ^a   Wang, Xiaoqing ^b  

^a UNIVERSITY OF PITTSBURGH   (United States)

^b UNIVERSITY OF MARYLAND   (United States)

Author keywords

Boundaries; Design; Online communities; Social computing; Virtual communities

Indexed keywords

DESIGN; SEMICONDUCTOR INSULATOR BOUNDARIES; SOFTWARE DESIGN; VIRTUAL REALITY;

COMMUNITY RESPONSIVENESS; FREQUENTLY ASKED QUESTIONS; IMPORTANT FEATURES; ON-LINE COMMUNITIES; ONLINE DISCUSSIONS; POSITIVE AND NEGATIVE EFFECT; SOCIAL COMPUTING; VIRTUAL COMMUNITY;

SOCIAL NETWORKING (ONLINE);

EID: 84871551965     PISSN: 10477047     EISSN: 15265536     Source Type: Journal    
DOI: 10.1287/isre.1110.0378     Document Type: Article

References (51)

1. Arguello, J., B. S. Butler, L. Joyce, R. Kraut, K. S. Ling, C. P. Rosé, X. Wang. 2006. Talk to me: Foundations for successful individual-group interactions in online communities. CHI 2006: Proc. ACM Conf. Human-Factors Comput. Systems, ACM Press, New York.
2. Baron, R. M., D. A. Kenny. 1986. The moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations. J. Personality Soc. Psych. 51(6) 1173-1182.
3. Bartel, C. A. 2001. Social comparisons in boundary-spanning work: Effects of community outreach on members' organizational identity and identification. Admin. Sci. Quart. 46(3) 379-414.
4. Bowker, G. C., S. L. Star. 1999. Sorting Things Out: Classification and Its Consequences. MIT Press, Cambridge, MA.
5. Box, G. E. P., D. R. Cox. 1964. An analysis of transformations. J. Roy. Stat. Soc. Ser. B 26(2) 211-252.
6. Brown, J. S., P. Duguid. 1991. Organizational learning and communities-of-practice: Toward a unified view of working, learning, and innovation. Organ. Sci. 2(1) 40-57.
7. Butler, B. 2001. Membership size, communication activity, and sustainability: The internal dynamics of networked social structures. Inform. Systems Res. 12(4) 346-362.
8. Butler, B., L. Sproull, S. Kiesler, R. E. Kraut. 2007. Community effort in online groups: Who does the work and why? S. Weisband, L. Atwater, eds. Leadership at a Distance. Lawrence Erlbuam, Mahwah, NJ, 171-194.
9. Cummings, J. N., B. S. Butler, R. E. Kraut. 2002. The quality of online social relationships. Comm. ACM 45(7) 103-109.
10. Dabbish, L., R. Kraut. 2008. Awareness displays and social motivation for coordinating communication. Inform. Systems Res. 19(2) 221-238.
11. Dawes, R. M., D. M. Messick. 2000. Social dilemmas. Internat. J. Psych. 35(2) 111-116.
12. Dourish, P. 2006. Re-space-ing place: "Place" and "space" ten years on. Proc. 20th Anniversary Conf. Comput. Supported Cooperative Work, ACM, New York, 299-308.
13. FAQ.org. 2007. USENET/cancel FAQ. 2007. Accessed January 15, 2011, http://www.faqs.org/faqs/usenet/cancel-faq/part1/.
14. Feller, J., P. Finnegan, B. Fitzgerald, J. Hayes. 2008. From peer production to productization: A study of socially enabled business exchanges in open source service networks. Inform. Systems Res. 19(4) 475-493.
15. Fisher, D., M. Smith, H. T. Welser. 2006. You are who you talk to: Detecting roles in usenet newsgroups. Proc. 39th Hawaii Internat. Conf. System Sci., Vol. 3. IEEE Computer Society, Washington, DC, 59b.
16. Fulk, J., A. J. Flanagin, M. Kalman, P. R. Monge, T. Ryan. 1996. Connective and communal public goods in interactive communication systems. Comm. Theory 6(1) 60-87.
17. Hair, J. F., Jr., R. E. Anderson, R. L. Tatham, W. C. Black. 1998. Multivariate Data Analysis. Prentice Hall, Upper Saddle River, NJ.
18. Hauben, M., R. Hauben. 1997. Netizens: On the History and Impact of USENET and the Internet. IEEE Computer Society, Los Alamitos, CA.
19. Hill, K., J. Hughes. 1998.Cyberpolitics: Citizen Activism in the Age of the Internet. Rowman and Littlefield Publishers, Inc., Lanham, MD.
20. Horrigan, J. Online Communities. Pew Internet & American Life Project, Accessed on January 10, 2011, http://www.pewinternet.org/Reports/2001/Online-Communities.aspx.
21. Jones, Q., S. Rafaeli, G. Ravid. 2004. Information overload and the message dynamics of online interaction spaces: A theoretical model and empirical exploration. Inform. Systems Res. 15(2) 194-210.
22. Kang, N., J. H. Choi. 1999. Structural implications of the crossposting network of international news in cyberspace. Comm. Res. 26(4) 454-481.
23. Kim, A. J. 2000. Community Building on the Web: Secret Strategies for Successful Online Communities. Peachpit Press, Berkeley, CA.
24. Lakhani, K., E. von Hippel. 2003. How open source software works: Free user-to-user assistance. Res. Policy 32(6) 923-943.
25. Lakhani, K. R., Z. Kanji. 2008. Threadless: The Business of Community. Harvard Business School Publishing Case 608707, Harvard Business School, Boston.
26. Lamont, M., V. Molnar. 2002. The study of boundaries in the social sciences. Ann. Rev. Sociol. 28 167-195.
27. Lampe, C., P. Resnick. 2004. Slash(dot) and burn: Distributed moderation in a large online conversation space. Proc. SIGCHI 2004 Conf. Human Factors in Comput. Systems, Association for Computing Machinery, New York, 543-550.
28. Lave, J., E. Wenger. 1991. Situated Learning: Legitimate Peripheral Participation. Cambridge University Press, Cambridge, UK.
29. Lee, H. 2002. No artificial death, only natural death: The dynamics of centralization and decentralization of usenet newsgroups. Inform. Soc. 18(5) 361-370.
30. LePine, J. A., A. Erez, D. E. Johnson. 2002. The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. J. Appl. Psych. 87(1) 52-65.
31. Ma, M., R. Agarwal. 2007. Through a glass darkly: Information technology design, identity verification, and knowledge contribution in online communities. Inform. Systems Res. 18(1) 42-67.
32. McAfee, A. 2006. Enterprise 2.0: The dawn of emergent collaboration. MIT Sloan Management Rev. 47(3) 21-28.
33. Mehler, A. 2007. Large text networks as an object of corpus linguistic studies. A. Lüdeling, M. Kytö, ed. In Corpus Linguistics. An International Handbook. de Gruyter, Berlin/New York.
34. Moon, J. Y., L. S. Sproull. 2008. The role of feedback in managing the Internet-based volunteer workforce. Inform. Systems Res. 19(4) 494-515.
35. Moreland, R. L., J. M. Levine. 1982. Socialization in small groups: Temporal changes in individual-group interactions. L. Berkowitz, ed. Advances in Experimental Social Psychology, Vol. 15. Academic Press, New York, 137-192.
36. Orlikowski, W. J. 1992. The duality of technology: Rethinking the concept of technology in organizations. Organ. Sci. 3(3) 398-427.
37. Postmes, T., R. Spears, M. Lea. 1998. Breaching or building social boundaries? Side-effects of computer-mediated communication. Comm. Res. 25(6) 689-715.
38. Powazek, D. M. 2002. Design for Community: The Art of Connecting Real People in Virtual Places.Waite Group Press, Corte Madera, CA.
39. Preece, J. 2001. Sociability and usability in online communities: Determining and measuring success. Behav. Inform. Tech. 20(5) 347-356.
40. Ridings, C., D. Gefen. 2004. Virtual community attraction: Why people hang out online. J. Computer-Mediated Comm. 10(1) Article 4. http://jcmc.indiana.edu/vol10/issue1/ridings_gefen.html.
41. Roberts, J., I.-H. Hann, S. Slaughter. 2006. Understanding the motivations, participation and performance of open source software developers: A longitudinal study of the apache projects. Management Sci. 52(7) 984-999.
42. Roberts, T. L. 1998. Are newsgroups virtual communities? Proc. SIGCHI Conf. Human Factors Comput. Systems, ACM Press/ Addison-Wesley Publishing Company, New York, 360-367.
43. Santos, F. M., K. M. Eisenhardt. 2005. Organizational boundaries and theories of organization. Organ. Sci. 16(5) 491-508.
44. Shapiro, C., H. R. Varian. 1999. Information Rules. Harvard Business School Press, Boston.
45. Shaw, B., F. McTavish, R. Hawkins, D. Gustafson, S. Pingree. 2000. Experiences of women with breast cancer: Exchanging social support over the chess computer network. J. Health Comm. 5(2) 135-159.
46. Smith, M. 2003. Measures and maps of USENET. D. Fisher, ed. From USENET to CoWebs: Interacting in Social Information Spaces. Springer, London, 47-78.
47. Sproull, L., S. Kiesler. 1991. Connections: New Ways of Working in the Networked Organization. MIT Press, Boston.
48. Templeton, B. 2007. Origin of the term "spam" to mean Net abuse. Accessed May 25, 2010, http://www.templetons.com/ brad/spamterm.html.
49. Thompson, M. 2005. Structural and epistemic parameters in communities of practice. Org. Sci. 16(2) 151-164.
50. Wenger, E. 1998. Communities of Practice: Learning, Meaning, and Identity. Cambridge University Press, Cambridge, UK.
51. Whittaker, S., L. Terveen, W. Hill, L. Cherny. 2003. The dynamics of mass interaction. C. Lueg, D. Fisher, eds. From USENET to CoWebs: Interacting with Social Information Spaces. Springer, London, 79-91.