The role of feedback in managing the internet-based volunteer work force

Information Systems Research

Volumn 19, Issue 4, 2008, Pages 494-515

  Moon, Jae Yun ^a   Sproull, Lee S ^b  

^a HONG KONG UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Hong Kong)

^b NEW YORK UNIVERSITY   (United States)

Author keywords

Feedback; Systematic quality feedback system; Voluntary technical support group; Volunteer turnover; Volunteer work force

Indexed keywords

FEEDBACK; FEEDBACK CONTROL;

COMPARATIVE STUDIES; EMERGENT PHENOMENON; EMPIRICAL INVESTIGATION; INTERNET APPLICATION; QUALITY FEEDBACKS; TECHNICAL SUPPORT; VOLUNTEER TURNOVER; WORK FORCE;

INTERNET;

EID: 61349183250     PISSN: 10477047     EISSN: 15265536     Source Type: Journal    
DOI: 10.1287/isre.1080.0208     Document Type: Article

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