Improving the effectiveness of an interruption lag by inducing a memory-based strategy

Acta Psychologica

Volumn 142, Issue 1, 2013, Pages 87-95

  Morgan, Phillip L ^a   Patrick, John ^b   Tiley, Leyanne ^b  

^a UNIVERSITY OF GLAMORGAN   (United Kingdom)

^b CARDIFF UNIVERSITY   (United Kingdom)

Author keywords

Information access cost; Interruption; Interruption lag; Soft constraint hypothesis

Indexed keywords

ADOLESCENT; ADULT; ARTICLE; ATTENTION; CONTROLLED CLINICAL TRIAL; CONTROLLED STUDY; FEMALE; HUMAN; MALE; MEMORY; PHYSIOLOGY; RANDOMIZED CONTROLLED TRIAL; TASK PERFORMANCE;

ADOLESCENT; ADULT; ATTENTION; FEMALE; HUMANS; MALE; MEMORY; TASK PERFORMANCE AND ANALYSIS; YOUNG ADULT;

EID: 84871416179     PISSN: 00016918     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.actpsy.2012.09.003     Document Type: Article

References (45)

1. Altmann E.M., Trafton G.J. Memory for goals: An activation-based model. Cognitive Science 2002, 26:39-83.
2. Altmann E.M., Trafton J.G. Task interruption: Resumption lag and the role of cues. Proceedings of the 26th annual meeting of the Cognitive Science Society 2004, 42-47. Erlbaum, Hillsdale, NJ.
3. Altmann E.M., Trafton J.G. Timecourse of recovery from task interruption: Data and a model. Psychonomic Bulletin & Review 2007, 14:1079-1084.
4. Anderson J.R. Skill acquisition: Compilation of weak-method problem solutions. Psychological Review 1987, 94:192-210.
5. Anderson J.R., Bothell D., Byrne M.D., Douglass S., Lebiere C., Qin Y. An integrated theory of the mind. Psychological Review 2004, 111(4):1036-1360.
6. Anderson J.R., Douglass S. Tower of Hanoi: Evidence for the cost of goal retrieval. Journal of Experimental Psychology: Learning, Memory, and Cognition 2001, 27:1331-1346.
7. Anderson J.R., Lebiere C. The atomic components of thought 1998, Erlbaum, Mahwah, NJ.
8. Bailey B.P., Iqbal S.T. Understanding changes in mental workload during execution of goal-directed tasks and its application for interruption management. ACM Transactions on Computer-Human Interaction 2008, 14(4):1-28.
9. Bailey B.P., Konstan J.A. On the need for attention-aware systems: Measuring effects of interruption on task performance, error rate, and affective state. Computers in Human Behavior 2006, 22(4):685-708.
10. Ballard D.H., Hayhoe M.M., Pelz J.B. Memory representations in natural tasks. Journal of Cognitive Neuroscience 1995, 7(1):66-80.
11. Brown J. Some tests of the decay theory of immediate memory. Quarterly Journal of Experimental Psychology 1958, 10:12-21.
12. Card S.K., English W.K., Burr B.J. Evaluation of mouse, rate-controlled isometric joystick, step keys and text keys for text selection on a CRT. Ergonomics 1978, 21(8):601-613.
13. Cohen J. Statistical power analysis for the behavioural sciences 1988, Erlbaum, Hillsdale, NJ. 2nd ed.
14. Cutrell E., Czerwinski M., Horvitz E. Notification, disruption and memory: Effects of messaging interruptions on memory and performance. Human-computer interaction - INTERACT 2001 2001, 263-269. IOS Press, IFIP. M. Hirose (Ed.).
15. Czerwinski M., Cutrell E., Horvitz E. Instant messaging and interruption: Influence of task type on performance. OZCHI 2000 conference proceedings 2000, 356-361. [Sydney, Australia]. C. Paris, N. Ozkan, S. Howard, S. Lu (Eds.).
16. Dasarathy B.V. Information fusion - What, where, why, when, and how?. Information Fusion 2001, 2:75-76.
17. Duggan G.B., Payne S.J. Interleaving reading and acting while following procedural instructions. Journal of Experimental Psychology. Applied 2001, 7:297-307.
18. Edwards M.B., Gronlund S.D. Task interruption and its effects on memory. Memory 1998, 6:665-687.
19. Einstein G.O., McDaniel M.A., Williford C.L., Pagan J.L., Dismukes R.K. Forgetting of intentions in demanding situations is rapid. Journal of Experimental Psychology. Applied 2003, 9:147-162.
20. Fu W.-T., Gray W.D. Memory versus perceptual-motor tradeoffs in a blocks world task. Proceedings of the 22nd annual conference of the Cognitive Science Society 2000, 154-159. Erlbaum, Hillsdale, NJ.
21. Gick M.L., Holyoak K.J. The cognitive basis of knowledge transfer. Transfer of learning: Contemporary research and applications 1987, 9-47. Academic Press, San Diego. S.M. Cornier, J.D. Hagman (Eds.).
22. Gray W.D., Boehm-Davis D.A. Milliseconds matter: An introduction to microstrategies and their use in describing and predicting interactive behavior. Journal of Experimental Psychology. Applied 2000, 6:322-335.
23. Gray W.D., Fu W.-T. Soft constraints in interactive behaviour: The case of ignoring perfect knowledge in-the-world for imperfect knowledge in-the-head. Cognitive Science 2004, 28:359-383.
24. Gray W.D., Simms C.R., Fu W.-T., Schoelles M.J. The soft constraints hypothesis. A rational analysis approach to resource allocation for interactive behaviour. Psychological Review 2006, 113:461-482.
25. Hodgetts H.M., Jones D.M. Interruptions in the Tower of London task: Can preparation minimise disruption?. Proceedings of the 47th annual meeting of the Human Factors and Ergonomics Society 2003, 1000-1004. HFES 03, Santa Monica.
26. Hodgetts H.M., Jones D.M. Contextual cues aid recovery from interruption: The role of associative activation. Journal of Experimental Psychology: Learning, Memory, and Cognition 2006, 32(5):1120-1132.
27. Hodgetts H.M., Jones D.M. Interruption of the Tower of London task: Support for a goal-activation approach. Journal of Experimental Psychology. General 2006, 135(1):103-115.
28. McFarlane D.C., Latorella K.A. The scope and importance of human interruption in human-computer interaction design. Human Computer Interaction 2002, 17:1-61.
29. MacKenzie I.S. Fitts' law as a research and design tool in human-computer interaction. Human-Computer Interaction 1992, 7(1):91-139.
30. Miller S. Window of opportunity: Using the interruption lag to manage disruption in complex tasks. Proceedings of 46th annual meeting of the Human Factors and Ergonomics Society (HFES 2002) 2002.
31. Monk C.M., Boehm-Davis D.A., Trafton J.G. Recovering from interruptions: Implications for driver distraction research. Human Factors 2004, 46(4):650-663.
32. Monk C.M., Trafton J.G., Boehm-Davis D.A. The effect of interruption duration and demand on resuming suspended goals. Journal of Experimental Psychology. Applied 2008, 14:299-313.
33. Morgan P.L., Patrick J., Waldron S.M., King S.L., Patrick T. Improving memory after interruption: Exploiting soft constraints and manipulating information access cost. Journal of Experimental Psychology. Applied 2009, 15(4):291-306.
34. Osgood C.E. The similarity paradox in human learning: A resolution. Psychological Review 1949, 56:132-143.
35. Parasuraman R., Riley V. Humans and automation: Use, misuse, disuse, abuse. Human Factors 1997, 39:230-253.
36. Peterson L.R., Peterson M.J. Short-term retention of individual verbal items. Journal of Experimental Psychology 1959, 58:193-198.
37. Poulton E.C. Influential companions: Effects of one strategy on another in the within-subjects designs of cognitive psychology. Psychological Bulletin 1982, 9:673-690.
38. St.John M., Smallman H.S. Staying up to speed: Four design principles for maintaining and recovering situation awareness. Journal of Cognitive Engineering and Decision Making 2008, 2(118):139.
39. Thorndike E.L., Woodworth R.S. The influence of improvement in one mental function upon the efficiency of other functions. Psychological Review 1901, 8:247-261. 384-395, 553-564.
40. Trafton J.G., Altmann E.M., Brock D.P., Mintz F.E. Preparing to resume an interrupted task: Effects of prospective goal encoding and retrospective rehearsal. International Journal of Human Computer Studies 2003, 58:583-603.
41. Trafton J.G., Monk C.M. Task interruptions. Reviews of human factors and ergonomics 2008, Vol. 3:111-126. Human Factors & Ergonomics Society. D.A. Boehm-Davis (Ed.).
42. Vicente K.J., Rasmussen J. Ecological interface design: Theoretical foundations. IEEE Transactions on Systems, Man, and Cybernetics 1992, SMC-22:589-606.
43. Waldron S.M., Patrick J., Duggan G.B. The influence of information access cost on planning during problem solving. Quarterly Journal of Experimental Psychology 2011, 64(3):485-503.
44. Waldron S.M., Patrick J., Duggan G.B., Banbury S., Howes A. Designing information fusion for the encoding of visual-spatial information. Ergonomics 2008, 51(6):775-797.
45. Waldron S.M., Patrick J., Morgan P.L., King S.L. Influencing cognitive strategy by manipulating information access costs. The Computer Journal 2007, 50(6):694-702.