-
1
-
-
0345101905
-
Identifying User-based Criteria for Web Pages
-
Abels, E. G., White, M. D., and Hahn, K. "Identifying User-based Criteria for Web Pages, " Internet Research (7:4), 1997, pp. 252-262.
-
(1997)
Internet Research
, vol.7
, Issue.4
, pp. 252-262
-
-
Abels, E.G.1
White, M.D.2
Hahn, K.3
-
3
-
-
0030096170
-
Good and Bad Shopping Vibes: Spending and Patronage Satisfaction
-
Babin, B., and Darden, W. R. "Good and Bad Shopping Vibes: Spending and Patronage Satisfaction, " Journal of Business Research (35:3), 1996, pp. 201-206.
-
(1996)
Journal of Business Research
, vol.35
, Issue.3
, pp. 201-206
-
-
Babin, B.1
Darden, W.R.2
-
4
-
-
21344485409
-
Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value
-
March
-
Babin, B., Darden, W. R., and Griffin, M. "Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value, " Journal of Consumer Research (20), March 1994, pp. 644-656.
-
(1994)
Journal of Consumer Research
, vol.20
, pp. 644-656
-
-
Babin, B.1
Darden, W.R.2
Griffin, M.3
-
5
-
-
0002705873
-
The Role of the Environment in Marketing Service: The Consumer Perspective
-
in, John, A. C., Congram, C. A., and Shanahan, J. (Eds.), American Marketing Association, Chicago
-
Baker, J. "The Role of the Environment in Marketing Service: The Consumer Perspective, " in The Services Challenges: Integrating for Competitive Advantage, John, A. C., Congram, C. A., and Shanahan, J. (Eds.), American Marketing Association, Chicago, 1987, pp. 79-84.
-
(1987)
The Services Challenges: Integrating for Competitive Advantage
, pp. 79-84
-
-
Baker, J.1
-
6
-
-
0036004608
-
The Influences of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions
-
Baker, J., Parasuraman, A., Grewal, D., and Voss, G. B. "The Influences of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions, " Journal of Marketing (66:2), 2002, pp. 120-141.
-
(2002)
Journal of Marketing
, vol.66
, Issue.2
, pp. 120-141
-
-
Baker, J.1
Parasuraman, A.2
Grewal, D.3
Voss, G.B.4
-
7
-
-
0023020183
-
The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations
-
Baron, R. M., and Kenny, D. A. "The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations, " Journal of Personality and Social Psychology (51:6), 1986, pp. 1173-1182.
-
(1986)
Journal of Personality and Social Psychology
, vol.51
, Issue.6
, pp. 1173-1182
-
-
Baron, R.M.1
Kenny, D.A.2
-
8
-
-
0002857254
-
Intershop: Enhancing the Vendor/Customer Dialectic in Electronic Shopping
-
Baty, J. B., and Lee, R. M. "Intershop: Enhancing the Vendor/Customer Dialectic in Electronic Shopping, " Journal of Management Information Systems (11:4), 1995, pp. 9-31.
-
(1995)
Journal of Management Information Systems
, vol.11
, Issue.4
, pp. 9-31
-
-
Baty, J.B.1
Lee, R.M.2
-
9
-
-
0010087259
-
Enhancing the Perceived Quality of Medical Service Delivery Systems
-
in, Surprenant, C. (Ed.), American Marketing Association, Chicago
-
Baumgarten, S. A., and Hensel, J. S. "Enhancing the Perceived Quality of Medical Service Delivery Systems, " in Add Value to Your Service, Surprenant, C. (Ed.), American Marketing Association, Chicago, 1987, pp. 105-110.
-
(1987)
Add Value to Your Service
, pp. 105-110
-
-
Baumgarten, S.A.1
Hensel, J.S.2
-
10
-
-
0001876170
-
The Effects of Color in Store Design
-
Spring
-
Bellizzi, J. A., Crowley, A. E., and Hasty, R. W. "The Effects of Color in Store Design, " Journal of Retailing (59), Spring 1983, pp. 21-45.
-
(1983)
Journal of Retailing
, vol.59
, pp. 21-45
-
-
Bellizzi, J.A.1
Crowley, A.E.2
Hasty, R.W.3
-
11
-
-
0001926055
-
Servicescapes: The Impact of Physical Surroundings on Customers and Employees
-
Bitner, M. J. "Servicescapes: The Impact of Physical Surroundings on Customers and Employees, " Journal of Marketing (56:2), 1992, pp. 57-71.
-
(1992)
Journal of Marketing
, vol.56
, Issue.2
, pp. 57-71
-
-
Bitner, M.J.1
-
12
-
-
0039828428
-
Transmitting Signals to Consumers for Competitive Advantage
-
July-August
-
Bloom, P. N., and Reve, T. "Transmitting Signals to Consumers for Competitive Advantage, " Business Horizons (33), July-August 1990, pp. 58-66.
-
(1990)
Business Horizons
, vol.33
, pp. 58-66
-
-
Bloom, P.N.1
Reve, T.2
-
14
-
-
84870010871
-
-
HBS Press, Boston
-
Carpenter, P. eBrand, HBS Press, Boston, 1999.
-
(1999)
eBrand
-
-
Carpenter, P.1
-
15
-
-
0346778653
-
Attitude Toward the Site
-
Chen, Q., and Wells, W. D. "Attitude Toward the Site, " Journal of Advertising Research (39:5), 1999, pp. 27-37.
-
(1999)
Journal of Advertising Research
, vol.39
, Issue.5
, pp. 27-37
-
-
Chen, Q.1
Wells, W.D.2
-
16
-
-
1842832751
-
Navigational Web Atmospherics Explaining the Influence of Restrictive Navigation Cues
-
Daily, L. "Navigational Web Atmospherics Explaining the Influence of Restrictive Navigation Cues, " Journal of Business Research (57:7), 2004, pp. 795-803.
-
(2004)
Journal of Business Research
, vol.57
, Issue.7
, pp. 795-803
-
-
Daily, L.1
-
17
-
-
0001285181
-
Shopping Motives, Emotional States, and Retail Outcomes
-
Winter
-
Dawson, S., Bloch, P. H., and Ridgway, N. M. "Shopping Motives, Emotional States, and Retail Outcomes, " Journal of Retailing (66), Winter 1990, pp. 408-427.
-
(1990)
Journal of Retailing
, vol.66
, pp. 408-427
-
-
Dawson, S.1
Bloch, P.H.2
Ridgway, N.M.3
-
18
-
-
0034147928
-
Consumer Choice Behavior in Online and Traditional Supermarkets: The Effects of Brand Name, Price, and Other Search Attributes
-
Degeratu, A. M., Rangaswamy, R., and Wu, J. "Consumer Choice Behavior in Online and Traditional Supermarkets: The Effects of Brand Name, Price, and Other Search Attributes, " International Journal of Research in Marketing (17:1), 2000, pp. 55-78.
-
(2000)
International Journal of Research in Marketing
, vol.17
, Issue.1
, pp. 55-78
-
-
Degeratu, A.M.1
Rangaswamy, R.2
Wu, J.3
-
19
-
-
0001951371
-
Store Atmosphere: An Environmental Psychology Approach
-
Spring
-
Donovan, R. J., and Rossiter, J. R. "Store Atmosphere: An Environmental Psychology Approach, " Journal of Retailing (58), Spring 1982, pp. 34-57.
-
(1982)
Journal of Retailing
, vol.58
, pp. 34-57
-
-
Donovan, R.J.1
Rossiter, J.R.2
-
20
-
-
0000672704
-
Store Atmosphere and Purchasing Behavior
-
Donovan, R. J., Rossiter, J. R., Mar-coolyn, G., and Necdale, A. "Store Atmosphere and Purchasing Behavior, " Journal of Retailing (70:3), 1994, pp. 283-294.
-
(1994)
Journal of Retailing
, vol.70
, Issue.3
, pp. 283-294
-
-
Donovan, R.J.1
Rossiter, J.R.2
Mar-coolyn, G.3
Necdale, A.4
-
21
-
-
0000035124
-
Adding Value in the Information Age: Uses and Gratifications of Sites on the World Wide Web
-
March
-
Eighmey, J., and McCord, L. "Adding Value in the Information Age: Uses and Gratifications of Sites on the World Wide Web, " Journal of Business Research (41), March 1998, pp. 187-194.
-
(1998)
Journal of Business Research
, vol.41
, pp. 187-194
-
-
Eighmey, J.1
McCord, L.2
-
22
-
-
0010514320
-
Atmospheric Qualities of Online Retailing: A Conceptual Model and Implications
-
Eroglu, S. A., Machleit, K. A., and Davis, L. M. "Atmospheric Qualities of Online Retailing: A Conceptual Model and Implications, " Journal of Business Research (54:2), 2001, pp. 177-184.
-
(2001)
Journal of Business Research
, vol.54
, Issue.2
, pp. 177-184
-
-
Eroglu, S.A.1
McHleit, K.A.2
Davis, L.M.3
-
23
-
-
0002135040
-
Shopping Enjoyment, Perceived Time Poverty, and Time Spent Shopping
-
Forsythe, S. M., and Bailey, A. W. "Shopping Enjoyment, Perceived Time Poverty, and Time Spent Shopping, " Clothing & Textile Research Journal (14:3), 1996, pp. 185-191.
-
(1996)
Clothing & Textile Research Journal
, vol.14
, Issue.3
, pp. 185-191
-
-
Forsythe, S.M.1
Bailey, A.W.2
-
24
-
-
0003127486
-
Internet Buyers: Will the Suffers Become Buyers?
-
Fram, E. H., and Grady, D. B. "Internet Buyers: Will the Suffers Become Buyers?" Direct Marketing (58:6), 1995, pp. 63-65.
-
(1995)
Direct Marketing
, vol.58
, Issue.6
, pp. 63-65
-
-
Fram, E.H.1
Grady, D.B.2
-
25
-
-
0001777740
-
Toward a Methodology for Assessing Effects of In-Store Atmospherics
-
in, Lutz, R. (Ed.), Association for Consumer Research, Chicago
-
Gardner, M. P., and Siomkos, G. J. "Toward a Methodology for Assessing Effects of In-Store Atmospherics, " in Advances in Consumer Research, Lutz, R. (Ed.), Association for Consumer Research, Chicago, 1985, pp. 27-31.
-
(1985)
Advances in Consumer Research
, pp. 27-31
-
-
Gardner, M.P.1
Siomkos, G.J.2
-
26
-
-
84870023316
-
Consumer Behavior in Rich Hypertext and Virtual Reality Enhanced Grocery Shopping Systems
-
in, Helsinki
-
Harri, O. K., Jukka, P., Jouni, S., and Rauli, S. "Consumer Behavior in Rich Hypertext and Virtual Reality Enhanced Grocery Shopping Systems, " in First International Workshop on Electronic Grocery Shopping, in Conjunction with 19th International Conference on Information Systems (ICIS '99), Helsinki, 1999, pp. 12-16.
-
(1999)
First International Workshop on Electronic Grocery Shopping, in Conjunction with 19th International Conference on Information Systems (ICIS '99)
, pp. 12-16
-
-
Harri, O.K.1
Jukka, P.2
Jouni, S.3
Rauli, S.4
-
27
-
-
0003228089
-
Evaluating the World Wide Web: A Global Study of Commercial Sites
-
une
-
Ho, J. "Evaluating the World Wide Web: A Global Study of Commercial Sites, " Journal of Computer-Mediated Communication (3:1), June 1997, http://jcmc.indiana.edu/vol3/issue1/ho.html.
-
(1997)
Journal of Computer-Mediated Communication
, vol.3
, Issue.1
-
-
Ho, J.1
-
28
-
-
0030487126
-
Marketing in Hypermedia Computer Mediated Environments: Conceptual Foundations
-
July
-
Hoffman, D. L., and Novak, T. P. "Marketing in Hypermedia Computer Mediated Environments: Conceptual Foundations, " Journal of Marketing (60), July 1996, pp. 50-68.
-
(1996)
Journal of Marketing
, vol.60
, pp. 50-68
-
-
Hoffman, D.L.1
Novak, T.P.2
-
29
-
-
33745284887
-
Customer-Value a Framework for Analysis and Research
-
Holbrook, M. B. "Customer-Value a Framework for Analysis and Research, " Advances in Consumer Research (23:1), 1996, pp. 138-242.
-
(1996)
Advances in Consumer Research
, vol.23
, Issue.1
, pp. 138-242
-
-
Holbrook, M.B.1
-
30
-
-
0033238414
-
An Information Search Cost Perspective for Designing Interfaces for Electronic Commerce
-
Hoque, A. Y., and Loshe, G. L. "An Information Search Cost Perspective for Designing Interfaces for Electronic Commerce, " Journal of Marketing Research (36:3), 1999, pp. 387-394.
-
(1999)
Journal of Marketing Research
, vol.36
, Issue.3
, pp. 387-394
-
-
Hoque, A.Y.1
Loshe, G.L.2
-
31
-
-
0001110791
-
The Impact of Inferential Beliefs on Product Evaluations
-
August
-
Huber, J., and McCann, J. "The Impact of Inferential Beliefs on Product Evaluations, " Journal of Marketing Research (19), August 1982, pp. 324-333.
-
(1982)
Journal of Marketing Research
, vol.19
, pp. 324-333
-
-
Huber, J.1
McCann, J.2
-
32
-
-
0002447342
-
Consumer Trust in an Internet Store
-
Jarvenpaa, S. L., Tractinsky, N., and Vitale, M. "Consumer Trust in an Internet Store, " Information Technology and Management (1:1), 2000, pp. 45-71.
-
(2000)
Information Technology and Management
, vol.1
, Issue.1
, pp. 45-71
-
-
Jarvenpaa, S.L.1
Tractinsky, N.2
Vitale, M.3
-
33
-
-
20544431696
-
Consumer Reactions to Electronic Shipping on the World Wide Web
-
Jarvenpaa, S. L., and Todd, P. A. "Consumer Reactions to Electronic Shipping on the World Wide Web, " International Journal of Electronic Commerce (1:2), 1997, pp. 59-88.
-
(1997)
International Journal of Electronic Commerce
, vol.1
, Issue.2
, pp. 59-88
-
-
Jarvenpaa, S.L.1
Todd, P.A.2
-
34
-
-
0001943906
-
Atmospherics as a Marketing Tool
-
Winter
-
Kotler, P. "Atmospherics as a Marketing Tool, " Journal of Retailing (49), Winter 1973, pp. 48-64.
-
(1973)
Journal of Retailing
, vol.49
, pp. 48-64
-
-
Kotler, P.1
-
35
-
-
0035313689
-
Internet-based e-shopping and Consumer Attitude: An Empirical Study
-
Liao, Z., and Cheung, M. T. "Internet-based e-shopping and Consumer Attitude: An Empirical Study, " Information & Management (38:3), 2001, pp. 299-306.
-
(2001)
Information & Management
, vol.38
, Issue.3
, pp. 299-306
-
-
Liao, Z.1
Cheung, M.T.2
-
36
-
-
0342572606
-
Towards an Understanding of the Behavioral Intention to Use a Web Site
-
Lin, J. C., and Lu, H. "Towards an Understanding of the Behavioral Intention to Use a Web Site, " International Journal of Information Management (20:3), 2000, pp. 197-208.
-
(2000)
International Journal of Information Management
, vol.20
, Issue.3
, pp. 197-208
-
-
Lin, J.C.1
Lu, H.2
-
37
-
-
0004253047
-
-
Sage Publications, Newbury Park, California
-
Lincoln, Y. S., and Guba, E. G. Naturalistic Inquiry, Sage Publications, Newbury Park, California, 1985.
-
(1985)
Naturalistic Inquiry
-
-
Lincoln, Y.S.1
Guba, E.G.2
-
38
-
-
0027757209
-
A Cognitive Model for Understanding Graphical Perception
-
Loshe, G. L. "A Cognitive Model for Understanding Graphical Perception, " Human-Computer Interaction (8:4), 1993, pp. 353-388.
-
(1993)
Human-Computer Interaction
, vol.8
, Issue.4
, pp. 353-388
-
-
Loshe, G.L.1
-
39
-
-
0005569346
-
Internet Retail Store Design: How the User Interface Influences Traffic and Sales
-
Loshe, G. L., and Spiller, P. "Internet Retail Store Design: How the User Interface Influences Traffic and Sales, " Journal of Computer-Mediated Communication (5:2), 1999, http://jcmc.indiana.edu/.
-
(1999)
Journal of Computer-Mediated Communication
, vol.5
, Issue.2
-
-
Loshe, G.L.1
Spiller, P.2
-
40
-
-
1342332866
-
Contextual Marketing and Customer-Orientation Strategy for E-Commerce: An Empirical Analysis
-
2004
-
Luo, X., and Seyedian, M. "Contextual Marketing and Customer-Orientation Strategy for E-Commerce: An Empirical Analysis, " International Journal of Electronic Commerce (8:2), 2003-2004, pp. 95-117.
-
(2003)
International Journal of Electronic Commerce
, vol.8
, Issue.2
, pp. 95-117
-
-
Luo, X.1
Seyedian, M.2
-
41
-
-
29144528850
-
Constructing Preferences Online: Can Web Pages Change What You Want?
-
The Wharton School, University of Pennsylvania
-
Mandel, N., and Johnson, E. J. "Constructing Preferences Online: Can Web Pages Change What You Want?" Working Paper, The Wharton School, University of Pennsylvania, 1999.
-
(1999)
Working Paper
-
-
Mandel, N.1
Johnson, E.J.2
-
42
-
-
21344486274
-
Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction
-
Mano, H., and Oliver, R. L. "Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction, " Journal of Consumer Research (20:3), 1993, pp. 451-466.
-
(1993)
Journal of Consumer Research
, vol.20
, Issue.3
, pp. 451-466
-
-
Mano, H.1
Oliver, R.L.2
-
43
-
-
3843139342
-
Benchmarking: A Tool for Website Evaluation and Improvement
-
Mark, M. M., and Kelsey, J. L. "Benchmarking: A Tool for Website Evaluation and Improvement, " Electronic Networking Applications and Policy (9:5), 1999, pp. 383-392.
-
(1999)
Electronic Networking Applications and Policy
, vol.9
, Issue.5
, pp. 383-392
-
-
Mark, M.M.1
Kelsey, J.L.2
-
44
-
-
0000238936
-
Exploring the Development of Store Images
-
Mazursky, D., and Jacoby, J. "Exploring the Development of Store Images, " Journal of Retailing (62:2), 1986, pp. 145-165.
-
(1986)
Journal of Retailing
, vol.62
, Issue.2
, pp. 145-165
-
-
Mazursky, D.1
Jacoby, J.2
-
45
-
-
0003667583
-
-
MIT Press, Cambridge, Massachusetts
-
Mehrabian, A., and Russell, J. A. An Approach to Environmental Psychology, MIT Press, Cambridge, Massachusetts, 1974.
-
(1974)
An Approach to Environmental Psychology
-
-
Mehrabian, A.1
Russell, J.A.2
-
46
-
-
0036264394
-
Cross-Category Effects of Induced Arousal and Pleasure on the Internet Shopping Experience
-
Menon, S., and Kahn, B. "Cross-Category Effects of Induced Arousal and Pleasure on the Internet Shopping Experience, " Journal of Retailing (78:1), 2002, pp. 31-40.
-
(2002)
Journal of Retailing
, vol.78
, Issue.1
, pp. 31-40
-
-
Menon, S.1
Kahn, B.2
-
47
-
-
0035615691
-
Uncovering Patterns in Cyber Shopping
-
Moe, W. W., and Fader, P. S. "Uncovering Patterns in Cyber Shopping, " California Management Review (43:4), 2001, pp. 106-117.
-
(2001)
California Management Review
, vol.43
, Issue.4
, pp. 106-117
-
-
Moe, W.W.1
Fader, P.S.2
-
48
-
-
0142023237
-
Determinants of Online Channel Use and Overall Satisfaction with a Relational Multichannel Service Provider
-
Montoya-Weiss, M. M., Voss, G. B., and Grewal, D. "Determinants of Online Channel Use and Overall Satisfaction with a Relational Multichannel Service Provider, " Journal of the Academy of Marketing Science (31:4), 2003, pp. 448-458.
-
(2003)
Journal of the Academy of Marketing Science
, vol.31
, Issue.4
, pp. 448-458
-
-
Montoya-Weiss, M.M.1
Voss, G.B.2
Grewal, D.3
-
51
-
-
0003656594
-
-
Prentice Hall, Englewood Cliffs, New Jersey
-
Nisbett, R. E., and Ross, L. Human Inference: Strategies and Shortcomings of Social Judgement, Prentice Hall, Englewood Cliffs, New Jersey, 1980.
-
(1980)
Human Inference: Strategies and Shortcomings of Social Judgement
-
-
Nisbett, R.E.1
Ross, L.2
-
53
-
-
0002357531
-
Store Atmosphere: A Peripheral Cue for Product Evaluation
-
in, Stewart, D. C. (Ed.), American Psychological Association, Washington, DC
-
Obermiler, C., and Bitner, M. J. "Store Atmosphere: A Peripheral Cue for Product Evaluation, " in Proceedings of American Psychological Association Annual Conference, Consumer Psychology Division, Stewart, D. C. (Ed.), American Psychological Association, Washington, DC, 1984, pp. 52-53.
-
(1984)
Proceedings of American Psychological Association Annual Conference, Consumer Psychology Division
, pp. 52-53
-
-
Obermiler, C.1
Bitner, M.J.2
-
54
-
-
0041837864
-
Secrets of Great Site Design
-
Fall
-
Pastrick, G. "Secrets of Great Site Design, " Internet User, Fall 1997, pp. 80-87.
-
(1997)
Internet User
, pp. 80-87
-
-
Pastrick, G.1
-
55
-
-
0033411585
-
Commercial Friendships: Service Provider-Client Relationship in Context
-
October
-
Price, L. L., and Arnould, E. J. "Commercial Friendships: Service Provider-Client Relationship in Context, " Journal of Marketing (63), October 1999, pp. 38-56.
-
(1999)
Journal of Marketing
, vol.63
, pp. 38-56
-
-
Price, L.L.1
Arnould, E.J.2
-
56
-
-
0002610623
-
Expression of Emotion in Organizational Life
-
in, Cummings, L. L. and Staw, B. M. (Eds.), JAI Press, Greenwich, Connecticut
-
Rafaeli, A., and Sutton, R. I. "Expression of Emotion in Organizational Life, " in Research in Organizational Behavior, 11, Cummings, L. L. and Staw, B. M. (Eds.), JAI Press, Greenwich, Connecticut, 1989, pp. 1-42.
-
(1989)
Research in Organizational Behavior, 11
, pp. 1-42
-
-
Rafaeli, A.1
Sutton, R.I.2
-
57
-
-
0345014259
-
e-Loyalty
-
Reichheld, F., and Schefter, P. "e-Loyalty, " Harvard Business Review (78:4), 2000, pp. 105-113.
-
(2000)
Harvard Business Review
, vol.78
, Issue.4
, pp. 105-113
-
-
Reichheld, F.1
Schefter, P.2
-
58
-
-
0003187018
-
Pleasure and Arousal in the Marketplace: Interpersonal Difference in Approach-Avoidance Response
-
Ridgway, N. M., Dawson, S. A., and Bloch, P. H. "Pleasure and Arousal in the Marketplace: Interpersonal Difference in Approach-Avoidance Response, " Marketing Letters (1:2), 1990, pp. 139-147.
-
(1990)
Marketing Letters
, vol.1
, Issue.2
, pp. 139-147
-
-
Ridgway, N.M.1
Dawson, S.A.2
Bloch, P.H.3
-
59
-
-
51749085925
-
A Description of the Affective Quality Attributed to Environments
-
Russell, J. A., and Pratt, G. "A Description of the Affective Quality Attributed to Environments, " Journal of Personality and Social Psychology (338:2), 1980, pp. 311-322.
-
(1980)
Journal of Personality and Social Psychology
, vol.338
, Issue.2
, pp. 311-322
-
-
Russell, J.A.1
Pratt, G.2
-
60
-
-
1842832749
-
Web-based Marketing: The Coming Revolution in Marketing Thought and Strategy
-
Sharma, A., and Sheth, J. N. "Web-based Marketing: The Coming Revolution in Marketing Thought and Strategy, " Journal of Business Research (57:3), 2004, pp. 696-702.
-
(2004)
Journal of Business Research
, vol.57
, Issue.3
, pp. 696-702
-
-
Sharma, A.1
Sheth, J.N.2
-
61
-
-
0031269852
-
Research Opportunity in Electronic Commerce
-
Shaw, M. J., Gardner, D. M., and Thomas, H. "Research Opportunity in Electronic Commerce, " Decision Support Systems (21:3), 1997, pp. 149-156.
-
(1997)
Decision Support Systems
, vol.21
, Issue.3
, pp. 149-156
-
-
Shaw, M.J.1
Gardner, D.M.2
Thomas, H.3
-
63
-
-
0032084441
-
A Model of Consumer Perceptions and Store Loyalty Intentions for a Supermarket
-
Sirohi, N., McLaughlin, E. W., and Wittink, D. R. "A Model of Consumer Perceptions and Store Loyalty Intentions for a Supermarket, " Journal of Retailing (74:2), 1998, pp. 223-245.
-
(1998)
Journal of Retailing
, vol.74
, Issue.2
, pp. 223-245
-
-
Sirohi, N.1
McLaughlin, E.W.2
Wittink, D.R.3
-
64
-
-
0030558439
-
Improving the Store Environment: Do Olfactory Cues Affect Evaluations and Behaviors?
-
April
-
Spangenberg, E. R., Crowley, A. E., and Henderson, P. W. "Improving the Store Environment: Do Olfactory Cues Affect Evaluations and Behaviors?" Journal of Marketing (60), April 1996, pp. 67-80.
-
(1996)
Journal of Marketing
, vol.60
, pp. 67-80
-
-
Spangenberg, E.R.1
Crowley, A.E.2
Henderson, P.W.3
-
66
-
-
84870012135
-
A Study on the Relationship of Internet Shopping Mall Characteristics and Emotional Responses
-
Suh, M. S. and Kim, S. H. "A Study on the Relationship of Internet Shopping Mall Characteristics and Emotional Responses, " Korean Marketing Review (17:2), 2002, pp. 113-145.
-
(2002)
Korean Marketing Review
, vol.17
, Issue.2
, pp. 113-145
-
-
Suh, M.S.1
Kim, S.H.2
-
67
-
-
21144480121
-
The Effects of Mood, Involvement, and Quality of Store Experience on Shopping Intention
-
September
-
Swinyard, W. T. "The Effects of Mood, Involvement, and Quality of Store Experience on Shopping Intention, " Journal of Consumer Research (20), September 1993, pp. 271-280.
-
(1993)
Journal of Consumer Research
, vol.20
, pp. 271-280
-
-
Swinyard, W.T.1
-
68
-
-
0032162231
-
Excitement at the Mall: Determinants and Effects on Shopping Response
-
Wakefield, K. L., and Baker, J. "Excitement at the Mall: Determinants and Effects on Shopping Response, " Journal of Retailing (74:4), 1998, pp. 515-539.
-
(1998)
Journal of Retailing
, vol.74
, Issue.4
, pp. 515-539
-
-
Wakefield, K.L.1
Baker, J.2
-
69
-
-
84986170736
-
The Effect of the Servicescape on Customers' Behavioral Intentions in Leisure Service Settings
-
Wakefield, K. L., and Blodgett, J. G. "The Effect of the Servicescape on Customers' Behavioral Intentions in Leisure Service Settings, " Journal of Services Marketing (10:6), 1996, pp. 45-61.
-
(1996)
Journal of Services Marketing
, vol.10
, Issue.6
, pp. 45-61
-
-
Wakefield, K.L.1
Blodgett, J.G.2
-
70
-
-
0000095828
-
Measuring the Prototypicality and Meaning of Retail Environment
-
Summer
-
Ward, J. C., Barnes, J., and Bitner, M. J. "Measuring the Prototypicality and Meaning of Retail Environment, " Journal of Retailing (68), Summer 1992, pp. 194-220.
-
(1992)
Journal of Retailing
, vol.68
, pp. 194-220
-
-
Ward, J.C.1
Barnes, J.2
Bitner, M.J.3
-
71
-
-
0002719510
-
Impulsive Consumer Buying as a Result of Emotions
-
Weinberg, P., and Gottwald, W. "Impulsive Consumer Buying as a Result of Emotions, " Journal of Business Research (10:1), 1982, pp. 43-57.
-
(1982)
Journal of Business Research
, vol.10
, Issue.1
, pp. 43-57
-
-
Weinberg, P.1
Gottwald, W.2
-
72
-
-
0001832733
-
Interpersonal Affective Influences on Consumer Satisfaction with Products
-
June
-
Westbrook, R. A. "Interpersonal Affective Influences on Consumer Satisfaction with Products, " Journal of Consumer Research (7), June 1980, pp. 49-54.
-
(1980)
Journal of Consumer Research
, vol.7
, pp. 49-54
-
-
Westbrook, R.A.1
-
73
-
-
0001019301
-
An Environmental Psychological Study of Foreground and Background Music as Retail Atmospheric Factors
-
in, Walle, A. W. (Ed.), American Marketing Association, Chicago
-
Yalch, R., and Spangenberg, E. "An Environmental Psychological Study of Foreground and Background Music as Retail Atmospheric Factors, " in Proceedings of AMA Educators' Conference, Walle, A. W. (Ed.), American Marketing Association, Chicago, 1988, pp. 106-110.
-
(1988)
Proceedings of AMA Educators' Conference
, pp. 106-110
-
-
Yalch, R.1
Spangenberg, E.2
-
74
-
-
80053331865
-
The Influence of Physical Environment on Service Quality Perception: A Comparative Study
-
Yi, Y., and Kim, W. C. "The Influence of Physical Environment on Service Quality Perception: A Comparative Study, " Korean Marketing Review (13:1), 1998, pp. 61-86.
-
(1998)
Korean Marketing Review
, vol.13
, Issue.1
, pp. 61-86
-
-
Yi, Y.1
Kim, W.C.2
-
75
-
-
0010971777
-
The Effects of Store Characteristics and In-Store Emotional Experiences on Store Attitudes
-
Yoo, C. J., Park, J. H., and MacInnis, D. J. "The Effects of Store Characteristics and In-Store Emotional Experiences on Store Attitudes, " Journal of Business Research (43:4), 1998, pp. 253-263.
-
(1998)
Journal of Business Research
, vol.43
, Issue.4
, pp. 253-263
-
-
Yoo, C.J.1
Park, J.H.2
McInnis, D.J.3
-
76
-
-
0002667763
-
Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence
-
July
-
Zeithaml, V. A. "Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence, " Journal of Marketing (52), July 1988, pp. 2-22.
-
(1988)
Journal of Marketing
, vol.52
, pp. 2-22
-
-
Zeithaml, V.A.1
-
77
-
-
0030548125
-
The Behavioral Consequences of Service Quality
-
Apri
-
Zeithaml, V. A., Berry, L. L., and Parasuraman, A. "The Behavioral Consequences of Service Quality, " Journal of Marketing (60), April 1996, pp. 31-46.
-
(1996)
Journal of Marketing
, vol.60
, pp. 31-46
-
-
Zeithaml, V.A.1
Berry, L.L.2
Parasuraman, A.3
|