Managing design variety, process variety and engineering change: A case study of two capital good firms

Research in Engineering Design

Volumn 23, Issue 4, 2012, Pages 269-290

  Veldman, Jasper ^a   Alblas, Alex ^b,c  

^a UNIVERSITY OF TWENTE   (Netherlands)

^b EINDHOVEN UNIVERSITY OF TECHNOLOGY   (Netherlands)

^c UNIVERSITY OF GRONINGEN   (Netherlands)

Author keywords

Capital good; Design reuse; Design variety; Engineering change; Engineering change management; Process variety; Product delivery strategy; Product platform

Indexed keywords

CAPITAL GOODS; DESIGN REUSE; ENGINEERING CHANGES; PROCESS VARIETY; PRODUCT DELIVERY; PRODUCT PLATFORMS;

INDUSTRY; MANAGEMENT; STANDARDS;

PRODUCT DESIGN;

EID: 84870518962     PISSN: 09349839     EISSN: 14356066     Source Type: Journal    
DOI: 10.1007/s00163-012-0135-z     Document Type: Article

References (77)

1. Acha V, Davies A, Hobday M, Salter A (2004) Exploring the capital goods economy: Complex product systems in the UK. Ind Corp Change 13(1):505-529
2. Alblas AA (2011) Platform strategy for complex products and systems. PhD thesis, University of Groningen
3. Alblas AA, Wortmann JC (2010) Impact of product platforms on lean production systems: Evidence from industrial machinery manufacturing. Int J Technol Manag 57(1/2/3):110-131
4. Alizon F, Shooter SB, Simpson TW (2009) Assessing and improving commonality and diversity within a product family. Res Eng Des 20(4):241-253
5. Andriopoulos C, Lewis MW (2009) Exploitation-exploration tensions and organizational ambidexterity: Managing paradoxes of innovation. Org Sci 20(4):696-717
6. Anupindi R,Chopra S,Deskmukh SD,VanMieghemJA, Zemel E (2006) Managing business process flows. Pearson, Upper Saddle River
7. Balakrishnan N, Chakravarty AK (1996) Managing engineering change: Market opportunities and manufacturing costs. Prod Oper Manag 5(4):335-356
8. Balcerak KJ, Dale BG (1992) Engineering change administration: The key issues. Comput Integr Manuf Syst 5(2):125-132
9. Barry EJ, Kemerer CF, Slaughter SA (2006) Environmental volatility, development decisions, and software volatility: A longitudinal analysis. Manag Sci 52(3):448-464
10. Benner MJ, Tushman ML (2003) Exploitation, exploration, and process management: The productivity dilemma revisited. Acad Manag Rev 28(2):238-256
11. Bertrand JWM, Muntslag DR (1993) Production control in engineerto- order firms. Int J Prod Econ 30-31:3-22
12. Blanchard BS (1997) An enhanced approach for implementing total productive maintenance in the manufacturing environment. J Qual Maint Eng 3(2):69-80
13. Bstieler L (2005) The moderating effect of environmental uncertainty on new product development and time efficiency. J Prod Innov Manag 22(3):267-284
14. Chuma H (2006) Increasing complexity and limits of organization in the microlithography industry: Implications for science-based industries. Res Policy 35(3):394-411
15. Clarkson PJ, Simons CS, Eckert CM (2001) Predicting change propagation in complex design. In: Proceedings of the ASME 2001 design engineering technical conference, Pittsburgh, USA
16. Da Silveira G, Borenstein D, Fogliatto FS (2001) Mass customization: Literature review and research directions. Int J Prod Econ 72(1):1-13
17. Dale BG (1982) The management of engineering change procedure. Eng Manag Int 1(3):201-228
18. Dekkers R (2006) Engineering management and the order entry point. Int J Prod Res 44(18):4011-4025
19. Demian P, Fruchter R (2006) An ethnographic study of design knowledge reuse in the architecture, engineering, and construction industry. Res Eng Des 16(4):184-195
20. Duray R, Ward PT, Milligan GW, Berry WL (2000) Approaches to mass customization: Configurations and empirical validation. J Oper Manag 18(6):605-625
21. Eckert CM, Clarkson PJ (2010) Planning development processes for complex products. Res Eng Des 21(3):153-171
22. Eckert CM, Clarkson PJ, Zanker W (2004) Change and customization in complex engineering domains. Res Eng Des 15(1):1-21
23. Eckert CM, Keller R, Earl C, Clarkson PJ (2006) Supporting change processes in design: Complexity, prediction and reliability. Reliab Eng Syst Saf 91(12):1521-1534
24. Eckert CM, De Weck O, Keller R, Clarkson PJ (2009) Engineering change: Drivers, sources, and approaches in industry. In: Proceedings of 17th international conference on engineering design (ICED'09), Stanford, USA, pp 47-58
25. Eisenhardt KM (1989) Building theories from case study research. Acad Manag Rev 14(4):532-550
26. Gann DM, Salter AJ (2000) Innovation in project-based, serviceenhanced firms: The construction of complex products and systems. Res Policy 29(7-8):955-972
27. Giffin M, De Weck O, Bounava G, Keller R, Eckert C, Clarkson PJ (2009) Change a propagation analysis in complex technical systems. J Mech Des 131(8):081001-081014
28. Gil N, Tommelein ID, Beckman S (2004) Postponing design processes in unpredictable environments. Res Eng Des 15(3):139-154
29. Gil N, Tommelein ID, Schruben LW (2006) External change in large engineering design projects: The role of the client. IEEE Trans Eng Manag 53(3):426-439
30. HandfieldRB,Melnyk SA(1998) The scientific theory-building process: A primer using the case of TQM. J Oper Manag 16(4):321-339
31. He ZL, Wong PK (2004) Exploration vs. exploitation: An empirical test of the ambidexterity hypothesis. Org Sci 15(4):481-494
32. Hegde GG, Kekre S, Kekre S (1992) Engineering changes and time delays: A field investigation. Int J Prod Econ 28(3):341-352
33. Hegge HMH, Wortmann JC (1991) Generic bill-of-material: A new product model. Int J Prod Econ 23(1-3):117-128
34. Hicks C, McGovern T (2009) Product life cycle management in engineer-to-order industries. Int J Technol Manag 48(2):153-167
35. Hobday M (1998) Product complexity, innovation and industrial organisation. Res Policy 26(6):689-710
36. Hobday M (2000) The project-based organisation: An ideal form for managing complex products and systems. Res Policy 29(7-8):871-893
37. Hobday M, Rush H, Tidd J (2000) Innovation in complex products and system (editorial). Res Policy 29(7-8):793-804
38. Hofman E, Voordijk H, Halman J (2009) Matching supply networks to a modular product architecture in the house-building industry. Build Res Inf 37(1):31-42
39. Jarratt T, Clarkson PJ, Eckert CM (2005) Design process improvement: A review of current practice. Springer, London
40. Jarratt TAW, Eckert CM, Caldwell NHM, Clarkson PJ (2011) Engineering change: An overview and perspective on the literature. Res Eng Des 22(2):103-124
41. Jiao J, Tseng MM, Duffy VG, Lin F (1998) Product family modeling for mass customization. Comput Ind Eng 35(3-4):495-498
42. Jiao J, Zhang L, Pokharel S (2007) Process platform planning for variety coordination from design to production in mass customization manufacturing. IEEE Trans Eng Manag 54(1):112-129
43. Klassen RD, Menor LJ (2007) The process management triangle: An empirical investigation of process trade-offs. J Oper Manag 25(5):1015-1034
44. Konijnendijk PA (1994) Coordinating marketing and manufacturing in ETO companies. Int J Prod Econ 37(1):19-26
45. Kotha S (1995) Mass customization: Implementing the emerging paradigm for competitive advantage. Strateg Manag J 16(S1):21-42
46. Kumar S, Chattopadhyay G, Kumar U (2007) Reliability improvement through alternative designs-a case study. Reliab Eng Syst Saf 92(7):983-991
47. Loch CH, Terwiesch C (1999) Accelerating the process of engineering change orders: Capacity and congestion effects. J Prod Innov Manag 16(2):145-159
48. March JG (1991) Exploration and exploitation in organizational learning. Org Sci 2(1):71-87
49. Martin MV, Ishii K (2002) Design for variety: Developing standardized and modularized product platform architectures. Res Eng Des 13(4):213-235
50. McCutcheon D, Meredith J (1993) Conducting case study research in operations management. J Oper Manag 11(3):239-256
51. McGovern T, Earl CF, Hicks C (2000) Product and knowledge networks in manufacture and supply of engineer-to-order products. In: Proceedings 9th international IPSERA conference, London, Ontario, CA, pp 465-473
52. McKay A, Erens F, Bloor MS (1996) Relating product definition and product variety. Res Eng Des 8(2):63-80
53. Meredith J (1998) Building operations management theory through case and field research. J Oper Manag 16(4):441-454
54. Muntslag DR (1993) Managing customer order driven engineering: An interdisciplinary and design oriented approach. PhD thesis, Eindhoven University of Technology
55. Naveh E (2007) Formality and discretion in successful R&D projects. J Oper Manag 25(1):110-125
56. Nightingale P (2000) The product-process-organisation relationship in complex development projects. Res Policy 29(7-8):913-930
57. Olhager J (2003) Strategic positioning of the order penetration point. Int J Prod Econ 85(3):319-329
58. Oosterman B (2001) Improving product development projects by matching product architecture and organization. PhD thesis, University of Groningen
59. Rudberg M, Wikner J (2004) Mass customization in terms of the customer order decoupling point. Prod Plan Control 15(4):445-458
60. Simpson T, Maier J, Mistree F (2001) Product platform design: Method and application. Res Eng Des 13(1):2-22
61. Software Engineering Institute (2002) Capability maturity model integrated (CMMI-SE/SW/IPPD/SS), version 1.1. Carnegie Mellon University, Pittsburgh
62. Sosa ME (2008) A structured approach to predicting and managing technical interactions in software development. Res Eng Des 19(1):47-70
63. Suh NP (1999) A theory of complexity, periodicity and the design axioms. Res Eng Des 11(2):116-131
64. Suh ES, De Weck OL, Chang D (2007) Flexible product platforms: Framework and case study. Res Eng Des 18(2):67-89
65. Ulrich K (1995) The role of product architecture in the manufacturing firm. Res Policy 24(3):419-440
66. Veenstra VS, Halman JIM, Voordijk JT (2006) A methodology for developing product platforms in the specific setting of the housebuilding industry. Res Eng Des 17(3):157-173
67. Veldman J, Klingenberg W (2009) Applicability of the capability maturity model for engineer-to-order firms. Int J Technol Manag 48(2):219-239
68. Vianello G, Ahmed S (2008) Engineering changes during the service phase. In: Proceedings of the ASME 2008 design engineering technical conference, New York, USA
69. Wikner J, Rudberg M (2005) Integrating production and engineering perspectives on the customer order decoupling point. Int J Oper Prod Manag 25(7):623-641
70. Williams T, Eden C, Ackermann F, Tait A (1995) The effects of design changes and delays on project costs. J Oper Res Soc 46(7):809-818
71. Wortmann JC (1995) Comparison of information systems for engineer-to-order and make-to-stock situations. Comput Ind 26(3):261-271
72. Wortmann JC, Alblas AA (2009) Product platform life cycles: A multiple case study. Int J Technol Manag 48(2):188-201
73. Wortmann JC, Muntslag DR, Timmermans PJM (1997) Customerdriven manufacturing. Chapman & Hall, London
74. Hicks C, Earl CF, McGovern T (2000) An analysis of company structure and business processes in the capital goods industry in the UK. IEEE Trans Eng Manag 47(4):414-423
75. Yin RK (2002) Case study research. Design and methods. Sage, Thousand Oaks
76. Zhang L, Rodrigues B (2009) A tree unification approach to constructing generic processes. IIE Trans 41(10):916-929
77. Zu X, Fredendall LD, Douglas TJ (2008) The evolving theory of quality management: The role of six sigma. J Oper Manag 26(5):630-650