Web 2.0 use and organizational innovation: A knowledge transfer enabling perspective

16th Americas Conference on Information Systems 2010, AMCIS 2010

Volumn 3, Issue , 2010, Pages 2019-2027

  Huang, Kuang Yuan ^a   Choi, Namjoo ^a   Horowitz, Lenore ^a  

^a STATE UNIVERSITY OF NEW YORK   (United States)

Author keywords

Boundary spanner; Informal network; Innovation; Knowledge transfer; Social capital; Weak tie; Web 2.0

Indexed keywords

BOUNDARY SPANNERS; KNOWLEDGE TRANSFER; SOCIAL CAPITALS; WEAK TIE; WEB 2.0;

INFORMATION SYSTEMS; INNOVATION; KNOWLEDGE MANAGEMENT; WORLD WIDE WEB;

SOCIETIES AND INSTITUTIONS;

EID: 84870352747     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (52)

1. Alavi, M. and Leidner, D. E. (2001) Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues, MIS Quarterly 25, 1, 107-136.
2. Aldrich, H. and Herker, D. (1977) Boundary spanning roles and organization structure, The Academy of Management Review 2, 2, 217-230.
3. Alexander, B. (2006) Web 2.0: A new wave of innovation for teaching and learning?, EDUCAUSE Review, 41, 2, 32-44.
4. Ardichvili, A., Page, V. and Wentling, T. (2003) Motivation and barriers to participation in virtual knowledge-sharing communities of practice, Journal of Knowledge Management, 7, 1, 64-77.
5. Awazu, Y. (2004) Informal network players, knowledge integration, and competitive advantage, Journal of Knowledge Management 8, 3, 62-70.
6. Barney, J. (1991) Firm resources and sustained competitive advantage. Journal of Management 17, 1, 99-120.
7. Blanchard, A. and Horan, T. (1998) Virtual communities and social capital, Social Science Computer Review, 16, 3, 293-307.
8. Boateng, R., Malik, A. and Mbarika, V. (2009) Web 2.0 and organizational learning: Conceptualizing the link, Proceedings of the Fifteenth Americas Conference on Information Systems August 6-9, San Francisco, CA, USA.
9. Bourdieu, P. (1985) The forms of capital, in J. G. Richardson (Ed.) Handbook of theory and research for the sociology of education Greenwood, New York, 241-258.
10. Brynjolfsson, E. and McAfee, A. P. (2007) Beyond enterprise 2.0, MIT Sloan Management Review 48, 3, 50-55.
11. Chesbrough, H. (2003) Open innovation: The new imperative for creating and profiting from technology, Harvard Business School Press, Boston, MA, USA.
12. Chatti, M. A., Klamma, R. Jarke, M. and Naeve, A. (2007) The Web 2.0 driven SECI model based learning process, Proceedings of the 7th IEEE International Conference on Advanced Learning Technologies, July 18-20, Niigata, Japan.
13. Chiu, C.-M., Hsu, M.-H. and Wang, E. T. G. (2006) Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories, Decision Support Systems 42, 3, 1872-1888.
14. Cohen, W. M. and Levinthal, D. A. (1990) Absorptive capacity: A new perspective on learning and innovation, Administrative Science Quarterly 35, 128-152.
15. Cross, R. and Prusak, L. (2002) The people who make organizations go-or stop, Harvard Business Review 80, 6, 104-112.
16. Damianos, L. E., Cuomo, D., Griffith, J., Hirst, D. M. and Smallwood, J. (2007) Exploring the adoption, utility, and social influences of social bookmarking in a corporate environment, Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS-40) January 3-6, Waikoloa, HI, USA.
17. Davenport, T. H., DeLong, D. W. and Beers, M. C. (1998) Successful knowledge management projects, MIT Sloan Management Review 39, 2, 43-57.
18. Davenport, T. H. and Prusak, L. (1998) Working knowledge: How organizations manage what they know. Harvard Business School Press, Boston, MA, USA.
19. Davis, I. (2005) Talis, Web 2.0 and all that, Last Accessed February 25th 2010 from http://iandavis.com/blog/2005/07/talis-web-20-and-all-that.
20. Desouza, K. C. (2003) Facilitating tacit knowledge exchange, Communications of the ACM 46, 6, 85-88.
21. DiMicco, J. M., Millen, D. R. and Geyer, W. (2008) Motivations for social networking at work, Proceedings of the ACM conference on Computer Supported Cooperative Work (CSCW'08) New York, NY, USA, ACM Press, 711-720.
22. Fichman, R. G. and Kemerer, C. F. (1997) The assimilation of software process innovations: An organizational learning perspective, Management Science 43, 10, 1345-1363.
23. Gopal, A. and Gosain, S. (2009) The role of organizational controls and boundary spanning in software development outsourcing: Implications for project performance, Information Systems Research Articles in Advance, 1-23.
24. Granovetter, M. S. (1973) The strength of weak ties, American Journal of Sociology 78, 6, 1360-1380.
25. Grant, R. M. (1996) Prospering in dynamically-competitive environments: Organizational capacity as knowledge integration, Organization Science 7, 4, 375-387.
26. Hansen, M. T. (1999) The search-transfer problem: The role of weak ties in sharing knowledge across organization subunits, Administrative Science Quarterly 44, 82-111.
27. Huh, J., Jones, L., Erickson, T., Kellogg, W. A., Bellamy, R. and Thomas, J. C. (2007) BlogCentral: The role of internal blogs at work, CHI '07 extended abstracts on Human factors in computing systems April 28-May 03, San Jose, CA, USA, ACM Press, 2447-2452.
28. Inkpen, A. C. and Tsang, E. W. K. (2005) Social capital, networks, and knowledge transfer, The Academy of Management Review 30, 1, 146-165.
29. Jackson, A., Yates, J. and Orlikowski, W. (2007) Corporate blogging: Building community through persistent digital talk, Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS-40) January 3-6, Waikoloa, HI, USA.
30. Kavanaugh, A., Reese, D. D., Carroll, J. M. and Rosson, M. B. (2003) Weak ties in networked communities, in M. Huysman, E. Wenger and V. Wulf (Eds.) Communities & Technologies Kluwer Academic Publishers, Dordrecht/Boston/London, 265-286.
31. Ko, Dong-Gil, Kirsch, L. J. and King, W. R. (2005) Antecedents of knowledge transfer from consultants to clients in enterprise system implementations, MIS Quarterly 29, 1, 59-85.
32. Leonard, D. and Sensiper, S. (1998) The role of tacit knowledge in group innovation, California Management Review 40, 3, 112-132.
33. Levine, J. (2008) Business gets social: Corporate Web 2.0 usage is booming, Last Accessed February 25th 2010 from http://seekingalpha.com/article/59369-business-gets-social-corporate-web-2-0-usage-is-booming.
34. Majchrzak, A., Wagner, C. and Yates, D. (2006) Corporate wiki users: Results of a survey, Proceedings of the 2006 International Symposium on Wikis (WikiSym'06) Odense, Denmark, ACM Press, 99-104.
35. McAfee, A. P. (2006) Enterprise 2.0: the dawn of emergent collaboration, MIT Sloan Management Review 47, 3, 21-28.
36. McGee, P. and Diaz, V. (2007) Wikis and podcasts and blogs! Oh, my! What is a faculty member supposed to do?, EDUCAUSE Review 42, 5, 28-41.
37. Millen, D. R., Feinberg, J. and Kerr, B. (2006) Dogear: Social bookmarking in the enterprise. Proceedings of the SIGCHI conference on Human Factors in computing systems April 24-27, Montreal, Canada, 111-120.
38. Nahapiet, J. and Ghoshal, S. (1998) Social capital, intellectual capital, and the organizational advantage, Academy of Management Review 23, 2, 242-266.
39. Nonaka, I. (1994) A dynamic theory of organizational knowledge creation, Organization Science 5, 1, 14-37.
40. Nonaka, I. and Takeuchi, H. (1995) The knowledge-creating company, Oxford University Press, New York, USA.
41. O'Reilly, T. (2005) What is web 2.0? Design patterns and business models for the next generation of software, O'Reilly Media Last Accessed February 25th 2010 from: http://oreilly.com/web2/archive/what-is-web-20.html.
42. Penrose, E. T. (1959) The theory of the growth of the firm, Wiley, New York, USA.
43. Polanyi, M. (1967) The tacit dimension, Routledge and Kegan Paul, London, UK.
44. Putnam, R. D. (1995) Bowling alone: America's declining social capital, Journal of Democracy 6, 65-78.
45. Reagans, R. and McEvily, B. (2003) Network structure and knowledge transfer: The effects of cohesion and range, Administrative Science Quarterly 48, 240-267.
46. Skeels, M. M. and Grudin, J. (2009) When social networks cross boundaries: A case study of workplace use of Facebook and LinkedIn, Proceedings of the ACM 2009 international conference on supporting group work (GROUP '09) Sanibel Island, FL, USA, ACM Press, 95-104.
47. Shirky, C. (2003) A group is its own worst enemy, http://www.shirky.com/writings/group_enemy.html.
48. Swisher, B. K. (2004) Wiki may alter how employees work together, Wall Street Journal July 29, B1.
49. Terryberry, Shirley (1968) The evolution of the organizational environments, Administrative Science Quarterly 12, 590-614.
50. Tredinnick, L. (2006) Web 2.0 and business: A pointer to the intranets of the future?, Business Information Review 23, 4, 228-234.
51. Tushman, M. L. and Scanlan, T. J. (1981) Boundary spanning individuals: Their role in information transfer and their antecedents, Academy of Management Journal 24, 2, 289-305.
52. Wasko, M. M. and Faraj, S. (2000) It is what one does: Why people participate and help others in electronic communities of practice, Journal of Strategic Information Systems 9, 155-173.