Trust, distrust and lack of confidence of users in online social media-sharing communities

Knowledge-Based Systems

Volumn 37, Issue , 2013, Pages 438-450

  Kim, Young Ae ^a   Ahmad, Muhammad A ^b  

^a Korea Advanced Institute of Science and Technology   (South Korea)

^b University of Minnesota   (United States)

Author keywords

Dempster Shafer theory of belief functions; Distrust; Lack of confidence; Social media sharing community; Trust

Indexed keywords

DEMPSTER-SHAFER THEORY; DISTRUST; LACK OF CONFIDENCE; SOCIAL MEDIA-SHARING COMMUNITY; TRUST;

FORECASTING; SOCIAL NETWORKING (ONLINE); UNCERTAINTY ANALYSIS;

ONLINE SYSTEMS;

EID: 84870067200     PISSN: 09507051     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.knosys.2012.09.002     Document Type: Article

References (41)

1. A. Abdul-Rahman, S. Hailes, Supporting trust in virtual communities, in: The Hawaii International Conference on Systems Sciences, 2000, pp. 6007-6015.
2. E. Agichtein, C. Castillo, D. Donato, A. Gionis, G. Mishne, Finding high-quality content in social media, in: The International Conference on Web Search and Web Data Mining (WSDM '08), Palo Alto, California, USA, ACM, 2008, pp. 183-194.
3. P. Borzymek, M. Sydow, Trust and distrust prediction in social network with combined graphical and review-based attributes, in: Proceedings of the 4th KES International Conference on Agent and Multi-Agent Systems: Technologies and Applications, Part I, Gdynia, Poland, 2010.
4. J. Caverlee, L. Liu, and S. Webb The SocialTrust framework for trusted social information management: architecture and algorithms Information Science 180 1 2010 95 112
5. M. Chen, J.P. Singh, Computing and using reputations for internet ratings, in: The 3rd ACM Conference on Electronic Commerce, 2001, pp. 154-162.
6. T.E. Cook, P. Gronke, Trust, distrust, confidence, lack of confidence: new evidence of public opinion toward government and institutions from 2002, in: The Annual Meeting of the Southern Political Science Association, Savannah, Georgia, 2002.
7. A.P. Dempster A generalization of Bayesian inference Journal of Royal Statistical Society 30 1968 205 447
8. P. Doreian, and A. Mrvar Partitioning signed social networks Social Networks 31 1 2009 1 11
9. J.A. Golbeck, Computing and Applying Trust in Web-Based Social Networks, Dept. of Computer Science, University of Maryland. Ph.D, 2005.
10. R. Guha, R. Kumar, P. Raghaven, A. Tomkins, Propagation of trust and distrust, in: The 13th International Conference on World Wide Web, 2004, pp. 403-412.
11. C.-W. Hang, and M.P. Singh Trustworthy service selection and composition ACM Transactions on Autonomous and Adaptive Systems 5 4 2010 1 18
12. K. Hoffman, D. Zage, and C. Nita-Rotaru A survey of attack and defense techniques for reputation systems ACM Computing Surveys 16 2009
13. S.L. Jarvenpaa, N. Tractinsky, and M. Vitale Consumer trust in an internet store Information Technology and Management 1 1-2 2000 45 72
14. S.D. Kamvar, M.T. Schlosser, H. Garcia-Molina, The EigenTrust algorithm for reputation management in P2P networks, in: The 12th International Conference on World Wide Web, 2003, pp. 640-651.
15. B. Khosravifar, J. Bentahar, M. Gomrokchi, and R. Alam CRM: an efficient trust and reputation model for agent computing Knowledge-Based Systems 30 2011 1 16
16. B. Khosravifar, J. Bentahar, A. Moazin, Nalyzing the relationships between some parameters of web services reputation, in: The 8th IEEE International Conference on Web Services, Miami, Florida, USA, 2010, pp. 329-336.
17. B. Khosravifar, J. Bentahar, A. Moazin, P. Thiran, On the reputation of agent-based web services, in: The 24th AAAI Conference on Artificial Intelligence, Atlanta, Georgia, USA, 2010, pp. 1352-1357.
18. Y.A. Kim, M.-T. Le, H.W. Lauw, E.-P. Lim, H. Lui, J. Srivastava, Building a web of trust without explicit trust ratings, in: IEEE 24th International Conference on Data Engineering 2008, Workshop on Data Engineering for Blogs, Social Media and Web 2.0, Cancun, Mexico, 2008, pp. 531-536.
19. J. Kunegis, A. Lommatzsch, C. Bauckhage, The Slashdot zoo: mining a social network with negative edges, in: The 18th International Conference on World Wide Web, Madrid, Spain, ACM, 2009, pp. 741-750.
20. L. Liu, and M. Munro Systematic analysis of centralized online reputation systems Decision Support Systems 52 2012 438 449
21. H. Lui, E.P. Lim, H.W. Lauw, M.T. Le, A. Sun, J. Srivastava, Y.A. Kim, Predicting trusts among users of online communities - an Epinions case study, in: The 9th International ACM Conference on Electronic Commerce, Chicago, 2008, pp. 97-118.
22. S. Marsh, Formalizing Trust as a Computational Concept, Department of Mathematics and Computer Science, UK, University of Stirling, Ph.D., 1994.
23. P. Massa, and P. Avesani Trust metrics on controversial users: balancing between tyranny of the majority and echo chambers International Journal on Semantic Web and Information Systems 3 1 2007 39 64
24. Y. Matsuo, H. Yamamoto, Community gravity: measuring bidirectional effects by trust and rating on online social networks, in: The18th International Conference on World Wide Web, Madrid, Spain, ACM New York, NY, USA, 2009, pp. 751-760.
25. D.H. McKnight, and N.L. Chervany Trust and distrust definitions: one bite at a time The Workshop on Deception, Fraud, and Trust in Agent Societies in the Autonomous Agents Conference: Trust in Cyber-Societies, Integrating the Human and Artificial Perspectives 2001 Springer-Verlag 27 54
26. D.H. McKnight, and V. Choudhury Distrust and trust in B2C e-commerce: do they differ? The 8th International Conference on Electronic Commerce: The New e-Commerce: Innovations for Conquering Current Barriers, Obstacles and Limitations to Conducting Successful Business on the Internet, Fredericton, New Brunswick, Canada 2006 ACM 482 491
27. D.H. McKnight, C.J. Kacmar, and V. Choudhury Dispositional trust and distrust distinctions in predicting high- and low-risk internet expert advice site perceptions e-Service Journal 3 2 2004 35 58
28. W. Mishler, and R. Rose Trust, distrust and skepticism: popular evaluations of civil and political institutions in post-communist societies Journal of Politics 59 1997 418 451
29. C.K. Murphy Combining belief functions when evidence conflicts Decision Support Systems 29 1 2000 1 9
30. T. Riggs, and R. Wilensky An algorithm for automated rating of reviewers The 1st ACM/IEEE-CS Joint Conference on Digital Libraries 2001 ACM Roanoke, Virginia, United States 381 387
31. J. Sabater, and C. Sierra Regret: a reputation in gregarious societies The 5th International Conference on Autonomous Agents 2001 ACM Montreal, Quebec, Canada 194 195
32. J. Sabater, C. Sierra, Reputation and social network analysis in multi-agent systems, in: The 1st International Joint Conference on Autonomous Agents and Multiagent Systems (AAMAS '02), Bologna, Italia, 2002, pp. 475-482.
33. G. Shafer A Mathematical Theory of Evidence 1976 Princeton University Press Princeton, NJ
34. T. Tsikrika, and M. Lalmas Modelling good entry pages on the web Lecture Notes in Computer Science 3488 2005 257 265
35. O. Turel, Y. Yuan, and C.E. Connelly In justice we trust: predicting user acceptance of e-customer services Journal of Management Information Systems 24 4 2008 123 151
36. Y. Wang, C.-W. Hang, and M.P. Singh A probabilistic approach for maintaining trust based on evidence Journal of Artificial Intelligence Research 40 2011 221 267
37. L. Xiong, and L. Liu A reputation-based trust model for peer-to-peer ecommerce communities [extended abstract] The 4th ACM Conference on Electronic Commerce 2003 ACM San Diego, CA, USA 228 229
38. G. Xu, Z. Feng, H. Wu, and D. Zhao Swift trust in virtual temporary system: a model based on the Dempster-Shafer theory of belief functions International Journal of Electronic Commerce 12 1 2007 93 126
39. B. Yu, and M.P. Singh Distributed reputation management for electronic commerce Computational Intelligence 18 4 2002
40. B. Yu, and M.P. Singh An evidential model of distributed reputation management The 1st International Joint Conference on Autonomous Agents and Multiagent Systems: Part 1 2002 ACM Bologna, Italy 294 301
41. C.N. Ziegler, G. Lausen, Spreading activation models for trust propagation, in: The 2004 IEEE International Conference on e-Technology, e-Commerce and E-Service, 2004, pp. 83-97.